Wash with Wally: Pricing Your Delivery Service, Installing an HVAC System, More…

I want to advertise my drop-off wash-dry-fold service, as well as the pickup-and-delivery option I offer with this full-service product. I currently charge an extra $10 for pickup and delivery, and this seems to be turning away some potential business. Should I change...

Please Advise…

Successful Laundry Owners Share the Best – And Worst – Business Advice They’ve Ever Received “In life, you need many more things besides talent. Things like good advice and common sense.” – Hack Wilson, Major League Baseball Player from 1923-1934 “No enemy is worse...

State Lawmakers Intensify Focus on Service Taxes

Here Are Some States to Watch… Along with Predictions for 2020 In 2019, state lawmakers across the country introduced 25 bills aimed at expanding their sales tax bases to services. Although just one of these proposals became law (a Washington Business and Occupation...

CLA Announces Four Upcoming Connect LIVE Events

Register now to attend the following CLA Connect LIVE events planned for the next two weeks. These events are open to current and potential store owners, as well as distributors and manufacturers. CLA Connect LIVE – Georgia October 15 in Atlanta “Natural Gas...
Garment Care Webinar 225X225

Garment Care White Paper

Download our latest white paper Garment Care and Stain Removal for Laundry Owners in our store.

CLA members will find this free in the members-only resource library.

‘Likes’ Don’t Pay the Bills

An Interview with Digital Marketing Expert Crystal Washington Crystal Washington is the owner of CWM Enterprises and co-founder of Socialtunities, a social media instructional brand aimed at training everyone from Gen Ys to Baby Boomers in ways to strategically...

All Things to All People

A Seven-Step Plan for Successfully Developing the ‘Laundry Service Center' Concept at Your StoreThere's no doubt that the "laundry service center" concept is gaining ground within our industry. And for good reason.A true laundry service center packs multiple services...

Staffing Up

How Today's Labor Market is Impacting the Laundry BusinessWhen Houston laundry owner Rob Maes looks at his 2017 W-2 forms, one number jumps out at him – 600.As in a 600-percent employee turnover rate." In other words," Maes clarified, "on average, we replaced every...

Headlines

Continental Promotes Kilgore to Director of Customer Experiences

Continental Girbau Inc. has promoted Laurie Kilgore to director of customer experiences. In this newly created position, Kilgore spearheads the development and evaluation of strategic, tactical and operational customer engagement plans, programs and initiatives....

Laundry One Hosts Open House, Adds New Branch Office

Nearly 100 laundry owners and managers attended Laundry One's inaugural open house and service school at the company's headquarters in Canal Winchester, Ohio. The event featured a presentation by Coin Laundry Association COO Michael Sokolowski, who discussed "Industry...

EnviroStar to Acquire Worldwide Laundry, Skyline Equipment

EnviroStar Inc. has executed definitive purchase agreements to acquire substantially all of the assets and certain liabilities of Worldwide Laundry Inc., Miami, and Skyline Equipment Inc., Houston, using a combination of cash and EVI stock. Worldwide is a distributor...

Positioned for Success

How to Strategically Locate Your Business Directly into the Minds of Potential Customers I would guess that more than a few small-business owners are not familiar with the marketing term “positioning.” It is a close relative (but not an identical twin) of traditional...

Wash with Wally: Six Key Elements of a Profitable Laundry

I'm in the process of building a self-service laundry. I have never been in this type of business before, so I'd like to know what laundry customers want, what attracts them and what keeps them coming back. In my opinion, there are six main elements that your new...

Open for Business

For the grand opening of its Canadian flagship location, Lululemon – the popular yoga-inspired athletic apparel company – offered free merchandise to the first 30 people to run naked through its new retail outlet. As you can imagine, the media was all over this...

Building Your Dream Laundromat

What to Consider When Constructing Your First Laundry Business The key to getting through the buildout or construction phase of your vended laundry project can be quite simple. Just hire an experienced, licensed general contractor who already has a couple of...

Changing the Game

Today's Technology Can Reach Out to Potential Wash-Dry-Fold Customers Even Before They Realize They Have a Need for Your Laundry Services Last month, I used this space to discuss digital marketing and the need to develop an online presence in order to grow a...

Changing the Game

Today’s Technology Can Reach Out to Potential Wash-Dry-Fold Customers Even Before They Realize They Have a Need for Your Laundry Services Last month, I used this space to discuss digital marketing and the need to develop an online presence in order to grow a...

Whirlpool Corporation Showcases Renovated Manufacturing Facility

Company Rolls Out New Line of Maytag Multi-Load Washers Geared Toward Vended, OPL Markets Whirlpool Corp. Commercial Laundry leadership recently took Maytag Commercial Laundry customers, several Massachusetts government officials and members of the media on a...

Maytag Finance and Planning

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PlanetLaundry Magazine

This Month's Issue

  • Please Advise…: Successful Laundry Owners Share the Best – And Worst – Business Advice They’ve Ever Received
  • Marketing: The Keys to Impactful TV and Radio Advertising
  • Guest Feature: Revitalizing the Urban Laundromat
  • Up Close: An Interview with IdealSpot CEO Marc Smookler
  • and more…

THE LATEST ON LAUNDROMATS

Industry News

United Financial Adds Industry Veteran Kirk Stone

United Financial Corp., a nationwide leasing and equipment financing company based in West Des Moines, Iowa, recently announced that laundry industry veteran Kirk Stone has joined the company and will oversee its new Commercial Laundry Finance Division. Stone formerly...

CLA Announces 2019 Board of Directors

Trade Group Adds Three Store Owners and a Distributor to Its Current Board Lineup For 2019, the Coin Laundry Association has added four new laundry professionals to two-year terms on its Board of Directors. These new directors include one distributor and three store...

Free Laundry Day Scheduled for Durham, N.C.

On Saturday, February 23, The Wash House Laundromats will host a LaundryCares Free Laundry Day at its two locations in Durham, N.C., from 10 a.m. to 5 p.m. The two locations are: The Wash House, 2000 Chapel Hill Rd., Durham, N.C. The Wash House, 1839 Liberty St.,...

American Changer Acquires Rowe

American Changer Corp., headquartered in Ft. Lauderdale, Fla., has finalized an asset purchase agreement with Rowe Bill Changers, LLC, a manufacturer of self-serve money changers for the coin laundry industry, as well as the carwash, amusement and vending markets. The...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Growing Your Business by Serving Your Community

Seniors and Other Niche Market Segments May Be Perfect Opportunities to Build Your Wash-Dry-Fold Clientele In many ways, doing wash-dry-fold laundry for seniors in your community can almost be considered a public service commitment. At my store, I have about half a...

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The Business Mind

Back by Popular Demand

Retention Marketing Methods Will Help Keep Your Current Customers Returning Again and Again"Do what you do so well that they will want to see it again" – Walt DisneyHaving authored numerous articles on the technicalities of – and necessity for – attracting new...

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Wash With Wally

FROM THE PAGES AND STUDIO OF PLANETLAUNDRY

Highlights

Digital Marketing

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Viewpoint

Avoiding Surprises

Running a small business is far from an exact science. And operating a self-service laundry – with all of the market-by-market idiosyncrasies this entails – at times can be even less of a sure thing. With PlanetLaundry's cover story in May focusing on industry myths...

Clean 2015: Basic Training – Coin Laundry Style

In addition to veteran laundry owners looking to stay one step ahead with regard to the latest trends and technology, the Clean Show has always served as a starting point for potential investors doing their due diligence. However, as the economy improves and with a...

Video

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