Every Word Matters

The Absolutely Essential Rules for Writing Effective Advertising and Marketing Content In the competitive landscape of advertising and marketing, the power of words can make or break your laundry business’ promotional efforts. Crafting compelling advertising copy...

‘You Better Have Great Insurance!’

The Art and Science of Managing Slip and Fall Injuries It’s a typical Tuesday afternoon. You’re a couple of hours away from your laundromat, and your employee calls you. His voice is a bit shaky: “Hey, boss, a guy just fell and hurt himself. He’s pretty mad and says...

A Clean Transformation

Practical Advice for Managing Organizational Change within Your Laundry Business – And Helping Your Employees Embrace the Transition I’ve met quite a few laundry owners throughout the years, and they all seem to be on the same quest for more success in their...

AI: Transforming Laundry Day

The Practical Impact of Artificial Intelligence on the Laundromat Industry – From Operational Efficiency to Customer Experience Artificial intelligence is reshaping industries across the board – and the laundromat business is no exception. Although sci-fi visions of...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of the Coin Laundry Association and is trusted by thousands to deliver the latest news and industry-specific topics for laundry owners and professionals.

Life of a Salesman

Life of a Salesman

An Interview with Bryan Maxwell of Western State Design Bryan Maxwell is the senior laundry specialist for Western State Design, a major laundry equipment distributor, headquartered in Hayward, Calif. Maxwell began with Western State in 1988 – selling industrial OPL...

Word to the Wise, Part 2

Word to the Wise, Part 2

Laundromat Owners Share Best Practices for Long-Term Success [This is the second of the two-part feature article. Read Part 1 here.] Several leading laundromat owners share their best business and operational advice, tips and strategies for new store operators and...

Word to the Wise, Part 1

Word to the Wise, Part 1

Laundromat Owners Share Best Practices for Long-Term Success [This is the first of a two-part feature on best practices for new laundromat owners.] Starting a business – any business – can be stressful. It can feel like there are 1,000 things to think about and work...

Headlines

The Perfect Business Partner, Part 2

Maximizing Your Laundromat’s Vending Operation [This is the second of a two-part feature article on how to build a profitable vending operation within your laundromat. You can read Part 1 here.] Leading laundromat owners discuss the vending operations at their...

Wash with Wally: Cleaning Ceramic Tile

I have 5,000 square feet of ceramic tile in my laundromat. It has a non-slip surface that is hard to clean. What is an effective, inexpensive way to clean it without adding more soap and leaving streaks? Most ceramic floors should be cleaned with an acid-based...

The Perfect Business Partner, Part 1

Maximizing Your Laundromat’s Vending Operation [This is the first of a two-part feature article on how to build a profitable vending operation within your laundromat.] Beyond washers, dryers and folding tables, perhaps the most commonly found pieces of equipment in...

Whirlpool Opens New $52 Million Plant in Argentina

Whirlpool Corp. has announced the opening of its new $52 million production plant in Fátima, within the district of Pilar in Argentina. “With more than 30 years in Argentina, Whirlpool has become known as one of the main appliance brands in the country,” said Joao...

HappyNest Expands Availability in Massachusetts

Laundry pickup-and-delivery service HappyNest has expanded availability through its new partner, Laundry World, based in Fall River, Mass., and about 50 miles south of Boston. “We take pride in the services we provide, and customer service and quality are our top...

Mr Jeff Expands Footprint in Miami

Miami entrepreneur Sergio Aguirre – the first U.S. franchisee of laundry pickup-and-delivery service Mr Jeff – is expanding his service territory into the Brickell neighborhood of Miami. “Since opening, our Miami franchisee has already experienced early success in...

Anger Management

Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....

‘Cream of the Crop’

Ohio Distributor Focuses on Top-Quality Used and Reconditioned Equipment Triad Laundry Equipment isn’t your typical laundromat distributor. Unlike most companies serving the vended laundry industry, Triad has chosen to focus on the used equipment niche. “There aren’t...

Franchise Hits Major Milestone

Laundry and drycleaning franchise CD One Price Cleaners, headquartered in Oak Brook, Ill., recently announced it had reached a production milestone – washing and folding five million pounds of laundry. CD One Vice President of Marketing Jonathon Reckles credited a...

HappyNest Expands Reach in Southern California

Laundry pickup-and-delivery service HappyNest has expanded its availability to Tujunga, Calif., and the surrounding region through new partner Elite Laundry Center. Based in Tujunga, Elite Laundry now offers HappyNest PUD laundry services to residents and businesses...

LaundroLab Grows Its Corporate Team

Laundromat franchise LaundroLab has announced new additions to its corporate team. They are: David Reeves, chief operating officer; Jason Carache, director of finance and accounting; and Keith Martinez, new store opening project manager. Reeves is an operations...

All You Need is ‘Luv’

Texas Laundromat Chain Champions the LaundryCares Message The LaundryCares Foundation’s early childhood literacy initiative – and its accompanying Family Read, Play & Learn Centers – seem tailor-made for Laundry Luv. In fact, the Texas-based company with...

SPONSORED CONTENT

Business Solutions

Laundromat Marketing

CleanCloud talks to industry experts about the tactics they use to attract new customers and encourage repeat business in our latest webinar

Watch Webinar

OFC_plmag_April24_161x211px

This Month's Issue

 

  • Artificial Intelligence: Transforming Laundry Day: The Practical Impact of AI on the Laundromat Industry
  • Store Operations: The Art and Science of Managing Slip and Fall Injuries
  • The Business Mind: Proven Techniques to Help Manage Your Laundry Business and Its Employees
  • Women in Vended Laundry: Laundrylux’s Gianna Guerra Shares Her Outlook on the Future of Women in Laundry Leadership
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Clean Show Scheduled for August 2025 in Orlando

Messe Frankfurt, which manages the Clean Show, has announced the upcoming dates for North America’s largest drycleaning, laundering, and textile-care exposition. The four-day event will next take place August 23-26, 2025, at the Orange County Convention Center in...

HappyNest Continues to Expand Service Footprint

Laundry pickup-and-delivery service HappyNest announced that the company expanded its availability in 11 states during the fourth quarter of last year. HappyNest is now offering service in Minneapolis, Asheboro, Hendersonville, San Bernardino, Colorado Springs,...

PayRange Launches Contest for App Users

PayRange Inc. – a developer of a mobile payment app and a manufacturer of payment hardware for automated retail – has announced the launch of its #IHEARTPAYRANGE contest for users of the company’s app. This contest is intended to celebrate and thank PayRange’s more...

CCI, Wash-Dry-Fold POS Unveil Further Product Integration

Card Concepts Inc. recently announced a deeper integration of its LaundryCard and FasCard products with the Wash-Dry-Fold POS system. The update incorporates features previously only available at the CCI X-Changer/Kiosk, which are now also available at the...

Alliance Reorganizes North American Sales Team

Alliance Laundry Systems has announced the reorganization of its sales team in North America. To streamline operations and better serve customers, the team has been divided into three regions – Northeast, Central, and West Coast, which will include Latin America. The...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Know Your Place in the Internet Space

Don’t Overlook Online Marketing When Promoting Your Wash-Dry-Fold Business As someone who studied marketing in college and who has always assumed a solid grasp on the art and science of the topic, I now feel myself moving further and further away from truly...

read more

The Business Mind

Feeling Emotional (Part 2)

Feeling Emotional (Part 2)

How to Use Emotional Intelligence to Better Manage Yourself and Your Laundry Business [This is the second of a two-part column. Part One can be read here.] While emotional skills may come more naturally to some due to their background and upbringing, there are ways...

read more

Wash With Wally

Viewpoint

Better Than Before: Laundries After the Pandemic

In the March issue in this very space, I wrote a column entitled, “A Decade of Transformation.” I began with the following sentence: “Call me crazy, but I like to see other people happy and succeeding.” I then proceeded to lay out a plan for taking a laundry business...

read more

Digital Marketing

Investing in Online Real Estate

Investing in Online Real Estate

A Look at Some Digital Marketing Options to Help You Build Your Laundromat Business As someone who is in the vended laundry business (or is considering investing in a laundromat), you’re also somewhat – by default – in the commercial real estate business as well....

read more

Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.