Florida Distributors Donate Commercial Washer to Local Pet Rescue Organization

Laundry Owners Warehouse and The Laundry Shop – two laundry distributorships based in Ft. Lauderdale, Fla. – have partnered in support of Paws Fur Recovery, a pet rescue organization located in nearby Indiantown, Fla. The two companies donated a commercial LG washer...

How to Market Your Amenities

Make Your Laundromat a Place People Love I recently renovated my house and faced a big challenge –furnishing it. I had the basics in mind but wanted everything to come together just right. So, I called a few furniture stores I liked, and one of them said something...

Reimagining the Laundromat Experience

Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities It’s no secret that today’s successful laundromats are embracing customer-centric amenities that transform what was once a mundane chore into a convenient, even...

Engaged Employees, Happy Customers

Building a Positive Workplace Culture in Your Laundromat Since I started consulting in 2005, I’ve heard a common sentiment among business owners and executives: “I just want people who work.” And why wouldn’t a business owner want this? After all, human capital theory...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

‘Helping Youth in Need’

‘Helping Youth in Need’

New York Laundry Owner Shares His Thoughts on Adding a Literacy Element to His Business Model Multi-store owner Steve Levine may be the perfect role model for the LaundryCares Foundation’s literacy programs and Family Read, Play & Learn Centers. After all, he’s...

Life of a Salesman

Life of a Salesman

An Interview with Bryan Maxwell of Western State Design Bryan Maxwell is the senior laundry specialist for Western State Design, a major laundry equipment distributor, headquartered in Hayward, Calif. Maxwell began with Western State in 1988 – selling industrial OPL...

Word to the Wise, Part 2

Word to the Wise, Part 2

Laundromat Owners Share Best Practices for Long-Term Success [This is the second of the two-part feature article. Read Part 1 here.] Several leading laundromat owners share their best business and operational advice, tips and strategies for new store operators and...

Headlines

Going Forward… (Part 2)

Industry Insiders Recap the Past Year – And Look Closely at the Factors Shaping the Laundry Business in 2023 [This is the second of a two-part feature article reviewing the year in laundry and taking a glimpse at what 2023 and beyond might hold for store owners. You...

Alliance Laundry Systems Distribution Relocates Dallas Office

The Dallas-area headquarters of Alliance Laundry Systems Distribution has relocated to the Dallas suburb of Coppell, Texas. The office previously was based in Farmers Branch, Texas. “I can’t wait to open the doors of our new office to customers,” said Sam Husain,...

Iowa Laundry Hosts ‘Clean for a Cause’ Event

Clean Laundry in Ottumwa, Iowa, recently partnered with Whatsoever You Do Inc., a Christian nonprofit organization dedicated to helping the less fortunate, during one of the laundromat’s “Clean for a Cause” charitable events. Clean Laundry co-founder Phil Akin...

Texas Laundromat Holds Coat Drive for Homeless

Gr8 Laundry in College Station, Texas, has teamed up with Hope’s Locker, an organization that helps homeless children within the area, to host a coat and blanket drive. “For us to be able to reach out and help however we can makes us feel good with what little bit we...

Alliance Acquires Laundry Equipment Services

Alliance Laundry Systems has expanded its direct distribution base with the acquisition of Laundry Equipment Services. The acquisition – Alliance’s fifth distributor asset purchase in the last two years – is the company’s latest move in a strategy “to bring...

Wash with Wally: Making ‘Scents’ of WDF Laundry

My store handles a good amount of wash-dry-fold laundry, and lately I’ve been using a lot of detergent and softener. When I approached my laundry attendants about this issue, they told me that many of the customers indicated that they wanted their clothes to smell...

Going Forward… (Part 1)

Industry Insiders Recap the Past Year – And Look Closely at the Factors Shaping the Laundry Business in 2023 [This is the first of a two-part feature article reviewing the year in laundry and taking a glimpse at what 2023 and beyond might hold for store owners.] It’s...

Milnor Honors Top Distributors

At this year’s Clean Show in Atlanta, Pellerin Milnor Corp. hosted a banquet and awards ceremony to celebrate outstanding sales efforts by its distributor network. “Pellerin Laundry Machinery Sales Company had a tremendous level of sales activity for 2021,” said Rick...

Business Bio: Avenue O Laundry

Jim and Melanie Cobb Avenue O Laundry Fort Madison, Iowa Before Getting into the Laundry Business… Jim is an operations manager for a general contractor, and Melanie is a realtor and property manager. Both owners remain in those positions. Store Opening June 2022...

Clean Brands Offers Laundry Services at U.S. Military Bases

Clean Brands has begun offering an array of cleaning and garment-care services at the Exchanges at U.S. Army and Air Force bases across the U.S. As part of the agreement, Clean Brands will provide laundry and drycleaning services in several formats. Those could...

CLA Member of the Year

An Interview with Colleen Unema of Brio Laundry in Bellingham, Wash. Colleen Unema is the owner of Brio Laundry in Bellingham, Wash. She’s also a nationally certified teacher, who taught the sciences for nearly 25 years – from the high school level to college classes....

Laundry Luv, LaundryCares Team Up for Free Laundry Event in Texas

The LaundryCares Foundation will welcome the community of Abilene, Texas, to experience a Free Laundry and Literacy Day event at Laundry Luv on December 7. Guests can enjoy complimentary laundry services and cleaning products, plus free food and fun activities for...

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This Month's Issue

 

  • Reimagining the Laundromat Experience: Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities
  • Business Management: Building a Positive Workplace Culture
  • Digital Marketing: Make Your Laundromat a Place People Love
  • Company Close-Up: The Vision Behind Masters Laundry Equipment
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Alliance Distribution Expands West Region

Alliance Laundry Systems has acquired the distribution assets of Dynamic Sales and Service, based in Kirkland, Wash. Dynamic has more than three decades of experience providing commercial laundry solutions in the Pacific Northwest and Alaska. “We remain committed to...

PayRange, Turns Announce Exclusive Partnership

PayRange Inc., a provider of mobile payments for unattended retail operations, has announced an exclusive licensing agreement with laundromat and drycleaning software provider Turnsapp Inc. “We are particularly impressed by the scope and caliber of Turn’s offerings,”...

CLA Promotes Gonzalez

The Coin Laundry Association has named Christina Gonzalez the organization’s new director of finance and human resources. Gonzalez, who joined CLA in April 2012, most recently served as the association’s director of administration and accounting. In her new role, she...

CSC ServiceWorks Announces Leadership Changes

Consumer services platform company CSC ServiceWorks Inc. has announced changes to its executive leadership team. The company’s board of directors has appointed Rod Castellanos as chief executive officer, who has served as co-CEO and been a member of the board since...

WashClub Partners with DoorDash in New York City

Brooklyn-based on-demand laundry and drycleaning service WashClub has announced its partnership with DoorDash to provide New York City customers with quick, convenient delivery. Currently, this new offering is available exclusively in Queens and Brooklyn. However,...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Kaizen: Get Better at Getting Better

Improve Productivity by Embracing This Japanese PhilosophyYears ago, my good friend and fellow store owner Paul Pettefer and I began work on an employee manual. We wanted to create the best possible set of processes and procedures for our businesses and staff...

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The Business Mind

The Psychology of Loyalty

The Psychology of Loyalty

How to Develop an Impactful Customer Loyalty Program for Your Laundry Business Consumer loyalty is mighty fickle these days. In fact, it’s been estimated that 77 percent of current brands could simply disappear and no one would really care. This likely applies to...

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Wash With Wally

Viewpoint

A New Laundromat in the Neighborhood?

Not that long ago, I had a competitor build a store right across the street from me. Literally, I could stand at the front door of my laundromat and throw a rock through his window. (Just for the record, I didn’t.) Fortunately, it takes a while to build a store from...

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Digital Marketing

Marketing Fads to Reconsider

Marketing Fads to Reconsider

When It Comes to Promoting Your Laundromat, Jumping on the Latest Marketing Bandwagon is Not a Great Idea Remember fidget spinners? It seems like 2017 was decades ago, but it’s only been a few years since the spinning fad took the world by storm – then disappeared to...

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.