PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Serving in Uncertain Times
The Laundry Doctor Shares His Plan of Attack During the COVID-19 Outbreak What we’re all going through right now with the COVID-19 pandemic is truly a once-in-a-lifetime event. It’s a test of who we are as people – and what we are as a civilization. As laundry owners,...
Marketing During Times of Crisis
Some Promotional Do’s, Don’ts and Considerations as We All Try to Navigate the COVID-19 Crisis It’s easy to get downhearted about the state of the world in the middle of COVID-19’s madness. With social distancing measures, self-quarantines in place and a heightened...
What’s Next for the Economy?
An Interview with Alan Beaulieu of ITR Economics Alan Beaulieu is the president of ITR Economics, the oldest privately held, continuously operating economic research and consulting firm in the U.S. With a reputation as an accurate and straightforward economist, Mr....
Headlines
CCI Adds New Techs to Support Team
Card Concepts Inc. has added three Level 1 support technicians to the company’s technical support team. They are: Brett Norrell, Tyler Heller and Warren Barnhart. These new techs will provide full technical support for all CCI product hardware and software for...
Alliance Names GM of North America Trade/OPL Segment
Alliance Laundry Systems recently appointed Eric Meyers as its new general manager responsible for overseeing the company’s North America trade/on-premises laundry segment. In a recent reorganization, the company combined the two segments under one leader. “Eric’s...
Mr Jeff Opens Second Pickup/Delivery Hub in Brooklyn
Mr Jeff, an international laundry service franchise, has opened its second U.S. flagship hub inside an existing Clean Rite laundromat location in Brooklyn, N.Y. The opening of this flagship Mr Jeff hub comes on the heels of an announcement last May that Mr Jeff has...
HappyNest Expands Footprint in Texas
Laundry pickup-and-delivery service HappyNest has continued its growth in Texas, now available in Dallas and many areas within Collin County – through its new laundromat partner, Coin Laundry Co. The McKinney-based laundry facility serves customers in Garland,...
Business Bio: Alligator Laundry
Bruce Bitman Alligator Laundry Long Beach, Calif. Before Getting into the Laundry Business… Bitman has been in the laundromat industry for 11 years. Prior to that, he was in the vending machine business. Store Opening January 5, 2021 Business Hours 6:00 a.m. to 11:00...
What Laundry Customers Want: Six Keys To Building Your Business
There are six main elements that a new laundromat business should possess to attract and retain customers. They are: 1. Parking. Parking is critically important to the success of a self-service laundry. If your parking lot is too small with respect to the size of your...
PPP Forgiveness Portal Now Open
The U.S. Small Business Administration has opened a new application portal for direct Paycheck Protection Program forgiveness: https://directforgiveness.sba.gov/requests/borrower/login/?next=/. This portal allows borrowers to apply for forgiveness directly with the...
Wash-Dry-Fold POS Adds Software Developer
Wash-Dry-Fold POS has added Sean Henderson to its software development team. Henderson formerly served as operations manager for Liberty Laundry, his family’s chain of laundromats located in northeastern Oklahoma. “Being the operations manager at Liberty Laundry also...
CLA at 60: Anniversary Accolades
In the run-up to its 60th anniversary, the Coin Laundry Association's offices were flooded with accolades from around the industry – some thanking the CLA for its long-standing efforts on behalf of laundromat owners, some offering advice for the organization’s next 60...
Wash with Wally: Cleaning White Dress Shirts
I recently washed and dried a load of white dress shirts. When these shirts came out of the washer, they were bright white. However, after drying them, they had all turned yellow. I’ve never had this problem before. What can I do to prevent this from reoccurring? And...
Business Bio: Laundry 24 / 24 Fitness
Bryan J. Donegan Laundry 24 / 24 Fitness Evans Mills, N.Y. Before Getting into the Laundry Business… “I started out in the U.S. Marine Corps as an intelligence specialist with the 1st Battalion 9th Marines, including one tour in Afghanistan,” Donegan said. “After my...
HappyNest Adds New Illinois Partner
Laundry pickup-and-delivery service HappyNest is now available in Lake County, Ill., through its new laundromat partner, Ellie’s 24 Hour Spin n’ Wash. The facility, based in Waukegan, serves customers in many areas north of Chicago – from Winthrop Harbor and Zion, to...
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This Month's Issue
- ‘I’d Like to Speak to the Manager’: On the Front Lines with Some of the Laundry Industry’s Leading Store Managers
- Business Management: Generate Additional Income Through Greater Market Penetration
- Company Close-Up: Western State Design Has Been Helping Laundry Owners Thrive for More Than 50 Years
- New Member Spotlight: How Laundry Labs Plans to Change the Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
LG, Diversey Announce Partnership
Diversey Europe Operations B.V. – a provider of hygiene, infection prevention and cleaning solutions – and LG Electronics have entered into an exclusive distribution agreement for LG’s commercial washers and dryers in the U.K. and Ireland markets. “This partnership...
HappyNest Expands Within Denver Market
Laundry pickup-and-delivery service HappyNest has expanded its availability to northeast Denver through its new partner, Crystal Dry Cleaners & Laundry. Based in Wheat Ridge, the facility serves local residents and businesses in Denver and Aurora. “We have an...
GNA Grows Sales Team
Girbau North America has appointed Muzi Sitshela to the position of inside sales associate. In his new role, Sitshela interfaces with GNA staff, distributors and customers on a daily basis; manages the company’s lead qualification process; and handles inside sales and...
EVI to Acquire K&B Laundry Service
EVI Industries Inc. has executed a definitive agreement to acquire K&B Laundry Service, a provider of installation and maintenance services to the industrial and on-premises laundry segments based in North Carolina. With this acquisition, EVI will add 15...
Report: Small Business Still Struggling to Fill Job Openings
Small businesses across the country continue to raise wages to keep employees and fill an historically high level of open positions, according to the National Federation of Independent Business’ monthly jobs report. Seasonally adjusted, 49 percent of all owners...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
The Business Mind
Creating a Buzz
Here's a Look at the Advantages of Word of Mouth Advertising – And How Your Laundry Business Can Best Leverage ThemWay back, long before social media, the internet, television, radio, printing or even "business" itself (at least as we are familiar with it these days),...
Wash With Wally
Wash with Wally: The Importance of Rinse Cycles
Due to the high cost of water, I recently eliminated the last two rinses on all of my washers. My machines are now set to deliver a prewash, a wash cycle, and one rinse cycle. Did I make a mistake, or is everyone doing this these days? Honestly, I don't know of any...
Viewpoint
Investing in Customer Service Yields Real Value
"The customer is always right." - Marshall Field When I cite the quote above about the customer always being right, you might be quick to caution "you haven't been to my laundromat!"Well, I see this well-worn adage as aspirational, if not requiring some suspension of...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
