PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Upgrading Your Laundromat
Five Steps to a Successful Retooling Project Since opening my first laundromat – O-Town Laundry in Salt Lake City – approximately five years ago, I’ve retooled three more stores, am currently building two stores and have three more waiting in the wings. Working with...
Industry Roundtable: Maximizing the Dry
Leading Manufacturers Weigh In on the Current State of the Vended Laundry Dryer – And Its Impact on Today’s Laundry Owners and Customers What’s really new with dryers and drying? Dryers and the very act of drying clothes and other items, by definition, represent half...
Going Full-Time
Making Laundry Your Main Gig As a part-time business on the side, a laundromat certainly checks off several of the boxes – from such tangible advantages as being a cash business with flexible scheduling for the owner, to requiring no product inventory and (depending...
Headlines
Ozone Examined…
A Look at What Ozone Can Do for Your Laundry Business Since the COVID-19 outbreak, laundromat owners now more than ever have focused on creating safe, clean environments for their customers. As a result, ozone as a laundry additive has been gaining a lot of industry...
CCI, CleanCloud POS Integrate Company Offerings
Card Concepts Inc. and CleanCloud POS have announced a recent integration between the two companies to better serve the laundromat industry with regard to self-service payment, point of sale software and business management. “The updated integration between CleanCloud...
U.S. Rollout of Mr Jeff Franchise Debuts in New York City
Mr Jeff – an international, tech-based laundry service franchise – opened its first U.S. flagship hub inside an existing Clean Rite Centers laundromat on August 8 in New York City. The franchise, now available in more than 30 countries, provides customers with...
CleanCloud Powers Olympics Laundry Service
For the last two weeks, CleanCloud – a POS and business management software provider to the laundry industry – has teamed up with Tokyo-based Wash & Fold laundry service to manage all of the cleaning for the athletes and delegates at this summer’s Tokyo Olympic...
Curbside Laundries Releases Pickup/Delivery App
Curbside Laundries – which provides wash-dry-fold POS and pickup-and-delivery solutions to more than 350 laundromats across the U.S. – has released a progressive web app, created to help simplify the scheduling of laundry pickups. This app will be made available to...
Aaxon Launches Redesigned Website
Aaxon Laundry Systems has unveiled a newly redesigned website to enhance its client experience online. In addition to its new look, the updated site is more user-friendly and can be accessed from all types of digital devices. Measures also have been taken to deliver a...
Special Report: Getting the Job Done
How the Labor Crisis Has Impacted the Laundromat Industry – And How Owners Are Coping and Adjusting Their Operations As the economy continues to awaken from an 18-month, pandemic-induced slumber, the job market seems to be shape-shifting in ways many small-business...
The Psychology of Loyalty
How to Develop an Impactful Customer Loyalty Program for Your Laundry Business Consumer loyalty is mighty fickle these days. In fact, it’s been estimated that 77 percent of current brands could simply disappear and no one would really care. This likely applies to...
Go Big!
Large-Capacity Washers Can Be One of Your Laundromat’s Most Important Features From an equipment standpoint, large-capacity washers are the most important element in any vended laundry today – and every store owner should have at least two of each unique capacity....
HappyNest Expands Reach in Ohio
Laundry pickup-and-delivery service HappyNest is now available in the Ohio cities of Kent and Akron, through its new laundromat partner, Laundry 101. In addition, Laundry 101 is providing HappyNest next-day pickup-and-delivery services to surrounding towns in Portage...
KioSoft Mobile App Tops Two Million Users
KioSoft recently announced that its mobile app for laundry payments – CleanPay Mobile – has surpassed two million users worldwide. According to KioSoft, the app is a prime example of the growing popularity of contactless alternatives in the market, as indicated by...
Alliance Laundry Systems to Acquire Gulf States Laundry Machinery
Alliance Laundry Systems has announced it is acquiring the laundry division assets of Gulf States Laundry Machinery Co. Alliance expects to close on this purchase in the third quarter of this year, marking the manufacturer’s fourth distributor asset acquisition in...
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Guide to Laundromat Payment Systems: Upgrade to Boost Convenience and Revenue
Upgrade your laundromat with our step-by-step guide and easy-to-follow payment system roadmap. Boost convenience and revenue now!
This Month's Issue
- The Power of Promotions: Unleashing Creative Tactics to Keep Your Business Buzzing
- Digital Marketing: Six Strategies to Help Boost Your Business Without Breaking the Bank
- Business Profile: Modern Design and a Strong Community Focus Define New Jersey’s Bubbles Are Us Laundromats
- Industry Education: CLA’s WDF Workshop Enjoys Record Attendance in Nashville
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Recruiting Strategies for Tight Labor Markets
In today’s scramble to recruit the best employees, a new or growing business may need to devise creative recruitment strategies to keep pace with the competition. This is especially important in today’s labor market, where the unemployment rate is the lowest it’s been...
Ohio Laundromat Installs Children’s Library
Laundromat Libraries, a pilot program of the Marietta Community Foundation, recently established its first library at Old Town Express Laundry in Marietta, Ohio. “We are just happy to be able to provide a means to encourage young minds to cultivate a love for reading,...
Starchup, ZIPS Cleaners Announce Software Integration
Garment-care software provider Starchup and ZIPS Cleaners recently announced that ZIPS will be using Starchup’s software platform and API tools to launch a new mobile app for customers using home delivery, locker drop off and pickup, and EZ DropSM at ZIPS stores. ZIPS...
CleanCloud Partners with Gusto on Payroll Feature
CleanCloud has teamed up with payroll services provider Gusto to introduce its new CleanCloud Payroll feature. This new product enables laundromat owners to run payroll quickly and easily from the CleanCloud platform. All relevant data, including staff hours, are...
Whirlpool VP Named ‘Corporate Women’s Champion’
Seramount recently named Whirlpool Corp.’s Vice President of Channel Sales and Marketing Lynn Moersch its 2022 Corporate Women’s Champion, as part of Seramount’s Women of Excellence program. Moersch was honored for her outstanding leadership and business success, as...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
The Business Mind
Creating a Buzz
Here's a Look at the Advantages of Word of Mouth Advertising – And How Your Laundry Business Can Best Leverage ThemWay back, long before social media, the internet, television, radio, printing or even "business" itself (at least as we are familiar with it these days),...
Wash With Wally
Wash with Wally: Increasing Store Capacity, Removing Musty Odors, More…
I'm having trouble removing a musty odor from some of my drop-off customers' garments. What's the problem, and more importantly what's the solution? Most likely, the problem is with the materials that are being used by the garment manufacturers. Today, most cotton...
Viewpoint
Investing in Customer Service Yields Real Value
"The customer is always right." - Marshall Field When I cite the quote above about the customer always being right, you might be quick to caution "you haven't been to my laundromat!"Well, I see this well-worn adage as aspirational, if not requiring some suspension of...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
