PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
HR in the Age of COVID-19
An Interview with Human Resources Expert Claudia St. John Claudia St. John is the founder and president of Affinity HR Group Inc., a national human resources and management consulting firm specializing in hiring, recruiting, HR compliance and employee engagement....
Opening New Doors of Opportunity
Here’s What You Need to Know Before Adding Automatic Doors to Your Laundromat In light of the COVID-19 pandemic, many laundromat owners are currently reevaluating every aspect of their stores’ operations. For many operators, this includes the potential addition of...
Are You Covered?
What Laundry Owners Need to Know About Their Business Insurance During These Difficult Times According to the Small Business Administration, small businesses in the U.S. “are facing an unprecedented economic disruption due to the coronavirus (COVID-19) outbreak.”...
Headlines
LaundryCares Announces Give-4-Books Drive
November 30 is Giving Tuesday, which is a global generosity movement that inspires people and organizations to make positive transformations within their communities. To help celebrate this event, the LaundryCares Foundation is encouraging everyone to give the gift of...
‘Not Just About Completing a Mundane Task’
Wisconsin Laundromat, Local Library Team Up to Maximize the Store’s New Family Read, Play & Learn Center The children who tag along with mom and dad for the weekly trip to JJ’s Laundromat love the store’s Family Read, Play & Learn Center so much that many of...
McDonald’s Franchisee Inks Five-Store Deal with LaundroLab
Miami native Clint Gulley II, who operates seven McDonald’s franchises, recently signed a five-store agreement with LaundroLab, to bring the laundromat franchise to his home city. Gulley’s wife, Melissa, will be a co-owner of the business. After nearly a decade in...
Harry Miller Companies Celebrates 100 Years in Business
Coin-O-Matic parent company – Harry Miller Companies, located in Alsip, Ill. – is celebrating its 100th anniversary in 2021. “I’m so grateful that my grandfather, uncle and dad decided to focus the family business on home and commercial laundry equipment over the last...
CCI Adds New Techs to Support Team
Card Concepts Inc. has added three Level 1 support technicians to the company’s technical support team. They are: Brett Norrell, Tyler Heller and Warren Barnhart. These new techs will provide full technical support for all CCI product hardware and software for...
Alliance Names GM of North America Trade/OPL Segment
Alliance Laundry Systems recently appointed Eric Meyers as its new general manager responsible for overseeing the company’s North America trade/on-premises laundry segment. In a recent reorganization, the company combined the two segments under one leader. “Eric’s...
Mr Jeff Opens Second Pickup/Delivery Hub in Brooklyn
Mr Jeff, an international laundry service franchise, has opened its second U.S. flagship hub inside an existing Clean Rite laundromat location in Brooklyn, N.Y. The opening of this flagship Mr Jeff hub comes on the heels of an announcement last May that Mr Jeff has...
HappyNest Expands Footprint in Texas
Laundry pickup-and-delivery service HappyNest has continued its growth in Texas, now available in Dallas and many areas within Collin County – through its new laundromat partner, Coin Laundry Co. The McKinney-based laundry facility serves customers in Garland,...
Business Bio: Alligator Laundry
Bruce Bitman Alligator Laundry Long Beach, Calif. Before Getting into the Laundry Business… Bitman has been in the laundromat industry for 11 years. Prior to that, he was in the vending machine business. Store Opening January 5, 2021 Business Hours 6:00 a.m. to 11:00...
What Laundry Customers Want: Six Keys To Building Your Business
There are six main elements that a new laundromat business should possess to attract and retain customers. They are: 1. Parking. Parking is critically important to the success of a self-service laundry. If your parking lot is too small with respect to the size of your...
PPP Forgiveness Portal Now Open
The U.S. Small Business Administration has opened a new application portal for direct Paycheck Protection Program forgiveness: https://directforgiveness.sba.gov/requests/borrower/login/?next=/. This portal allows borrowers to apply for forgiveness directly with the...
Wash-Dry-Fold POS Adds Software Developer
Wash-Dry-Fold POS has added Sean Henderson to its software development team. Henderson formerly served as operations manager for Liberty Laundry, his family’s chain of laundromats located in northeastern Oklahoma. “Being the operations manager at Liberty Laundry also...
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This Month's Issue
- Get Clear to Keep it Clean: Find Focus to Maximize Your Marketing Efforts
- Women In Laundry: From the Washroom to the Boardroom
- Store Profile: Southern Suds Changing the Game
- Member Spotlight: Hutchinson Belt Drive Systems
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Speed Queen Recognizes Star Distributing with Top Honor
Speed Queen recently honored its top distributors at an evening reception held in Atlanta, prior to this year’s Clean Show. “It was certainly an inspiring evening to have the whole Speed Queen commercial family in one room again and to celebrate their collective...
CLA Update: Meetings, Meetings… And More Meetings
CLA Boasts a Packed Lineup of Educational and Networking Opportunities for Laundromat Owners This Fall The Coin Laundry Association has a full schedule of meetings – both in-person and virtual – lined up for the rest of 2022. On the heels of this summer’s hugely...
Mr Jeff Laundry Franchise Expands Internationally
Spanish startup Jeff has announced plans to open 10 new Mr Jeff laundry service franchises in the Philippines in 2022. “We feel very confident about the rest of 2022, and we are already helping our partner entrepreneurs to find the best locations and build their shops...
LG, Diversey Announce Partnership
Diversey Europe Operations B.V. – a provider of hygiene, infection prevention and cleaning solutions – and LG Electronics have entered into an exclusive distribution agreement for LG’s commercial washers and dryers in the U.K. and Ireland markets. “This partnership...
HappyNest Expands Within Denver Market
Laundry pickup-and-delivery service HappyNest has expanded its availability to northeast Denver through its new partner, Crystal Dry Cleaners & Laundry. Based in Wheat Ridge, the facility serves local residents and businesses in Denver and Aurora. “We have an...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
Reaching the ‘Finish’ Line
Originally posted -Mar 01, 2013 There are several ways to bridge the gap between doing "traditional" wash-dry-fold at your store and taking it a step further to offer your customers a more finished laundry product. A lot of laundry owners have bridged that gap by...
The Business Mind
Pulling the ‘Trigger’
Seven Psychological Triggers Sure to Boost Your Customer Acquisition MarketingWould you like to know how to attract more customers by understanding what piques their interest in your laundry business?For several years, I have written that the key to successfully...
Wash With Wally
Wash with Wally: Increasing Store Capacity, Removing Musty Odors, More…
I'm having trouble removing a musty odor from some of my drop-off customers' garments. What's the problem, and more importantly what's the solution? Most likely, the problem is with the materials that are being used by the garment manufacturers. Today, most cotton...
Viewpoint
Investing in Customer Service Yields Real Value
"The customer is always right." - Marshall Field When I cite the quote above about the customer always being right, you might be quick to caution "you haven't been to my laundromat!"Well, I see this well-worn adage as aspirational, if not requiring some suspension of...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
