The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business 

Green Operations Increasingly Important to Feed Consumer Demand  When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses.   “The...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

Go for ‘Broker’

Go for ‘Broker’

Working with a Broker to Buy or Sell Your Next Laundromat With some 30,000 laundromats in the United States – give or take – there are stores perpetually being bought and sold in nearly every market throughout the country. This is where a reputable laundry broker...

The Heroes Among Us

The Heroes Among Us

Saluting Just a Few of the Many Military Veterans Who Continue to Serve… Now as Part of the Laundry Industry On the 11th day of the 11th month of 1918, an armistice, or truce, was declared between the Allied nations and Germany, ending the First World War....

Weathering the Storm

Weathering the Storm

Three Laundromat Owners Who Have Adapted – And Continue to Thrive – During the COVID-19 Pandemic Although the COVID-19 shutdown in March left many businesses out in the cold, laundromats – deemed as providing essential services – motored on, adapted to the changes and...

Headlines

Tricks of the Laundromat Trade

Industry Veteran Shares an Operational ‘Hack’ and a Rule of Thumb to Help You Better Run Your Laundry Business As we journey through our laundromat ownership experiences, we all tend to find innovative ways to make our business lives easier. Some of these innovations...

HappyNest Adds Dallas Laundromat Partner

Laundry pickup-and-delivery service HappyNest has added Rapido Rabbit, its second laundromat partner in the Dallas market. The laundry business serves customers in Addison, Carrollton, Coppell, Farmers Branch, Irving and sections of Dallas, including Highland Park....

Marketing Lessons from an Up-and-Down Year (Part 2)

The Era of Marketing-From-Anywhere [The is the second of a two-part column. Part One can be read here.] The final takeaway from 2021 is less about statistics and trends, and more about the world we find ourselves in. We still find ourselves in a tumultuous time – with...

LaundryCares Hosts Free Laundry, Literacy Event in North Carolina

On December 10, the LaundryCares Foundation hosted a Free Laundry & Literacy Day in Charlotte, N.C. The event, held in collaboration with Too Small to Fail, took place from 1:00-6:00 p.m. at The Laundry Room. The Free Laundry & Literacy Day provided free...

Laundromats Exempt from NYC Natural Gas Ban

The New York City Council recently voted to pass legislation banning the use of natural gas in most new construction, as a way to reduce climate-changing greenhouse gas emissions. Fortunately, for now, laundromats have been exempted from this measure, which is...

EVI to Acquire Consolidated Laundry Equipment, Central Equipment Co.

EVI Industries, Inc., headquartered in Miami, has announced that it has executed a definitive agreement to acquire commercial laundry distributors Consolidated Laundry Equipment, Raleigh, N.C., and Central Equipment Co., Columbia, S.C. The addition of the companies –...

HappyNest Expands Availability in Northern California

Laundry pickup-and-delivery service HappyNest is now available in San Jose, Calif., through the company’s new laundromat partner, NextGen Cleaners & Alterations. With that partnership, HappyNest is servicing residents and businesses throughout Santa Clara County,...

GE Provides Laundry Equipment to San Diego Zoo

GE Appliances recently announced that it has partnered with the San Diego Zoo Wildlife Alliance, outfitting the zoo and its safari park with 31 commercial washers and dryers to help tackle their extensive laundering needs. Installed at various locations throughout the...

The Headlines That Shaped the Year in Laundry (Part 2)

The Four Most Prominent Story Lines Impacting Owners in 2021 [This is the second of a two-part feature article. You can read Part 1 here.] In addition to the labor crisis and the supply chain issue, here are two additional story lines we felt had the greatest impact...

Marketing Lessons from an Up-and-Down Year (Part 1)

Connecting with Customers During a Time When Connection Has Never Been More Challenging What a year! 2021 has been one for the record books, and it feels as though it flew by. Just like any other year, we’ve learned a lot about how audiences are responding to...

Whirlpool’s Care Counts Program Expands into South America

Whirlpool Corp. has announced that the brand's Care Counts laundry program will expand into its first international market in 2022 – Colombia. The program, which launched in the U.S. in 2015, was created to remove a key barrier to school attendance – access to clean...

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September Magazine Issue

This Month's Issue

 

  • Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
  • Business Profile: Delivering a Superior
    Laundry Experience
  • Member Spotlight: Rick Rome –
    Innovating Laundry, One Customer at a Time
  • Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Eastern Funding Promotes Robles to President

Eastern Funding, LLC has named Nancy Robles the company’s new president. She previously served as Eastern’s chief operating officer. “Nancy has distinguished herself in holding our teams accountable for performance,” said Eastern Funding CEO Michael Fanger. “She has...

Aaxon Honors Industry Veteran Luis Bello

Aaxon Laundry Systems recently recognized route collector Luis Bello for 25 years with the company. Bello, who joined Aaxon in 1997, was honored for his vast technical knowledge, dedication and hard work. “I have worked with Luis Bello since the day I joined the...

EVI Completes Two Distributor Acquisitions

EVI Industries Inc. has completed the previously announced acquisitions of K&B Laundry Service LLC, Roanoke Rapids, N.C., and Aldrich Clean-Tech Equipment Corp., Worcester, Mass. K&B is a provider of installation and maintenance services to the industrial and...

Oxwash Raises Nearly $12 Million for On-Demand Laundry Service

Oxwash, a U.K.-based on-demand laundry startup, has raised £10 million (or approximately $11.5 million USD) from backers, including a Twitter co-founder. Founded by Kyle Grant, a former NASA scientist, and Tom de Wilton, Oxwash reported that it is developing a more...

CLA Names New, Re-Elected Members to 2023 Board of Directors

The Coin Laundry Association has announced five re-elected and one newly elected Board members, who will round out the organization’s 2023 Board of Directors. The Board election was ratified last month during the CLA’s annual meeting at the Clean Show in Atlanta. CLA...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

At Your Service

Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...

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The Business Mind

Taking the Scientific Approach

How to Leverage Today's Neuroscience Research When Running Your Laundry Business The world of science is ablaze - hotter than ever before in recorded history. Modern-day research is uncovering useful and practical information at supersonic speed in so many areas. For...

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Wash With Wally

Viewpoint

Investing in Customer Service Yields Real Value

"The customer is always right." - Marshall Field When I cite the quote above about the customer always being right, you might be quick to caution "you haven't been to my laundromat!"Well, I see this well-worn adage as aspirational, if not requiring some suspension of...

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.