Leveling the Playing Field

John Um wanted to make sure small business owners could get fair pricing and access to reliable suppliers without needing to have significant buying power. As a leader whose career spanned several major retail and e-commerce companies, he had seen firsthand how hard...

Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years   For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

What’s Next for the Economy?

What’s Next for the Economy?

An Interview with Alan Beaulieu of ITR Economics Alan Beaulieu is the president of ITR Economics, the oldest privately held, continuously operating economic research and consulting firm in the U.S. With a reputation as an accurate and straightforward economist, Mr....

Coping with COVID-19

Coping with COVID-19

Laundromat Owners Share Their Thoughts on Providing Essential Services During These Historic and Unsettling Times With the outbreak of the COVID-19 virus, our world changed – seemingly overnight. At least for now. Sheltering in place, social distancing and personal...

The Art of Legendary Customer Service

The Art of Legendary Customer Service

How to Create a Culture of Connection Within Your Marketplace Customer service in a laundromat may not qualify as an “art form,” per se. However, over the years, I’ve encountered some fantastic store owners and attendants who let me know that I definitely was in the...

Headlines

CLA at 60!

Trade Association Celebrates Major Milestone The Coin Laundry Association is celebrating a major milestone in 2021 – 60 years of serving the laundromat industry. Originally known as the National Automatic Laundry and Cleaning Council, the not-for-profit trade...

Making a Connection

Examining the Internet Connectivity Options Available to Your Laundromat Business With the evolution of the Internet of Things, the number of devices that are created and need connectivity to the internet to function is skyrocketing. Laundromat owners have more...

Digital Marketing 101

Executing the Basics to Promote Your Laundromat Digital marketing can get complicated. Really complicated – really quickly. So, this article is dedicated to all of those laundromat owners and managers out there who could use some help executing just a basic digital...

Wash with Wally: Selecting the Perfect Laundry Site

I’m interested in building a new laundromat. I have two locations, but I feel that I have time to handle a third store as well. My first two laundries were built by the previous owners, so I’m not very familiar with the due diligence process of knowing how to properly...

HappyNest Expands Into Boston Area

Laundry pickup-and-delivery service HappyNest is now available in Boston, through its new partner, Boston Laundry, Inc. The 9,000-square-foot facility in Malden, Mass., serves residents and businesses in cities and towns throughout Essex, Middlesex and Suffolk...

Setomatic-SpyderWash Names West Coast Account Manager

Setomatic Systems-SpyderWash has named Ryan West its new West Coast account manager. West began his career in the laundry industry 10 year ago, as a laundromat owner. Since then, he has held laundry equipment sales and laundromat brokerage positions at Elite Business...

Planet Laundry Podcast Episode 24: An Interview with Mike Kelly

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association. In this episode, Coin Laundry Association Director of Membership and Education Danielle Bauer chats with Mike Kelly, director of distribution...

Embracing Change

I began my career in the commercial laundry industry in 1980 as a regional sales manager for one of the major equipment manufacturers. Since then, I’ve held various sales and management positions, owned a finance company focused on the laundromat industry, served as a...

Statewide Laundry Unveils Enhanced Website

Statewide Laundry Equipment – a regional distributor serving Florida, Georgia, South Carolina, North Carolina and southern Virginia – has launched a redesigned website featuring a number of new user-friendly features. The company has remodeled its website to better...

Make Yourself Replaceable

Stop Working IN Your Laundromat Business One of the most common questions I receive when helping other laundromat owners is how to build a great team. Typically underpinned within this question is a bigger question, and it usually follows shortly thereafter – that...

SuperSuds Adds Third HappyNest Territory

Laundry pickup-and-delivery service HappyNest is now available in Richmond, Va., via its laundromat partner, SuperSuds. The Richmond-based facility is also serving Chester, Chesterfield, Henrico and Midlothian. Earlier this year, HappyNest expanded into Prince William...

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June 2025 Cover of PlanetLaundry Magazine

This Month's Issue

 

  • Green is Good Business: Green Operations Increasingly Important to Feed Consumer Demand
  • Women In Laundry: Lee Ann Geurts Loves a Challenge
  • Store Profile: Kings Laundry Kicking it in Los Angeles
  • Untapped Growth Opportunities
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Report: Small Business Still Struggling to Fill Job Openings

Small businesses across the country continue to raise wages to keep employees and fill an historically high level of open positions, according to the National Federation of Independent Business’ monthly jobs report. Seasonally adjusted, 49 percent of all owners...

Whirlpool Named a Top Employer for Women

Forbes has named Whirlpool Corp. to its list of “America’s Best Employers for Women 2022.” The final list ranks 400 American companies that are admired by employees for their dedication to their female workforce and diverse representation across the organization. “We...

Maytag Honors Customer Achievements

Maytag Commercial Laundry recently honored its top industry customers at the Westin Peachtree Plaza in Atlanta, in conjunction with this year’s Clean Show. “Maytag Commercial Laundry is excited to be back at the Clean Show and continue our tradition to honor our...

Clean 2022: CLA’s ‘Women in Vended Laundry’ Luncheon Sells Out

More than 100 laundry professionals took part in the Coin Laundry Association’s “Women in Vended Laundry” luncheon program at Clean 2022 in Atlanta. The sold-out session served as a key focal point of the association’s initiative to recognize, empower and connect...

Clean 2022: CLA Panel ‘Delivers the Goods’

Many laundromat owners have taken their self-service business to the next level by adding wash-dry-fold and pickup-and-delivery services. What’s more, those who already provide their customers these full-service offerings are raising the bar. Residential wash-dry-fold...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

The ‘Inn’ Crowd

Originally posted - Nov 16, 2012 One of the most profitable and high-volume commercial accounts a self-service laundry owner can acquire is a small hotel. Typically, such accounts are 20- to 45-room hotels that may or may not have their own laundry facilities – and...

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The Business Mind

Back by Popular Demand

Retention Marketing Methods Will Help Keep Your Current Customers Returning Again and Again"Do what you do so well that they will want to see it again" – Walt DisneyHaving authored numerous articles on the technicalities of – and necessity for – attracting new...

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Wash With Wally

Viewpoint

Let’s Build on the Many Successes of 2015

As we head into 2016, I'd like to reflect on some of the successes of 2015. In my mind, the greatest accomplishment of 2015 was the Coin Laundry Association's revitalization of its LaundryCares Foundation. As many of you know, LaundryCares has been around since 2006,...

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.