PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Coping with COVID-19
Laundromat Owners Share Their Thoughts on Providing Essential Services During These Historic and Unsettling Times With the outbreak of the COVID-19 virus, our world changed – seemingly overnight. At least for now. Sheltering in place, social distancing and personal...
The Art of Legendary Customer Service
How to Create a Culture of Connection Within Your Marketplace Customer service in a laundromat may not qualify as an “art form,” per se. However, over the years, I’ve encountered some fantastic store owners and attendants who let me know that I definitely was in the...
The New ABCs of Worker Classification
Are Your Workers ‘Employees’ or ‘Independent Contractors?’ In 2018, the California Supreme Court issued a decision in Dynamex Operations West, Inc. v. Superior Court of Los Angeles in which a new standard – commonly referred to as the “ABC Test” – will be used to...
Headlines
Digital Marketing 101
Executing the Basics to Promote Your Laundromat Digital marketing can get complicated. Really complicated – really quickly. So, this article is dedicated to all of those laundromat owners and managers out there who could use some help executing just a basic digital...
Wash with Wally: Selecting the Perfect Laundry Site
I’m interested in building a new laundromat. I have two locations, but I feel that I have time to handle a third store as well. My first two laundries were built by the previous owners, so I’m not very familiar with the due diligence process of knowing how to properly...
HappyNest Expands Into Boston Area
Laundry pickup-and-delivery service HappyNest is now available in Boston, through its new partner, Boston Laundry, Inc. The 9,000-square-foot facility in Malden, Mass., serves residents and businesses in cities and towns throughout Essex, Middlesex and Suffolk...
Setomatic-SpyderWash Names West Coast Account Manager
Setomatic Systems-SpyderWash has named Ryan West its new West Coast account manager. West began his career in the laundry industry 10 year ago, as a laundromat owner. Since then, he has held laundry equipment sales and laundromat brokerage positions at Elite Business...
Planet Laundry Podcast Episode 24: An Interview with Mike Kelly
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association. In this episode, Coin Laundry Association Director of Membership and Education Danielle Bauer chats with Mike Kelly, director of distribution...
Embracing Change
I began my career in the commercial laundry industry in 1980 as a regional sales manager for one of the major equipment manufacturers. Since then, I’ve held various sales and management positions, owned a finance company focused on the laundromat industry, served as a...
Statewide Laundry Unveils Enhanced Website
Statewide Laundry Equipment – a regional distributor serving Florida, Georgia, South Carolina, North Carolina and southern Virginia – has launched a redesigned website featuring a number of new user-friendly features. The company has remodeled its website to better...
Make Yourself Replaceable
Stop Working IN Your Laundromat Business One of the most common questions I receive when helping other laundromat owners is how to build a great team. Typically underpinned within this question is a bigger question, and it usually follows shortly thereafter – that...
SuperSuds Adds Third HappyNest Territory
Laundry pickup-and-delivery service HappyNest is now available in Richmond, Va., via its laundromat partner, SuperSuds. The Richmond-based facility is also serving Chester, Chesterfield, Henrico and Midlothian. Earlier this year, HappyNest expanded into Prince William...
‘Web’ Site Selection
Developing a Strong Online Community for Your Laundry Business We all know that finding just the right site for your laundromat can make all the difference in whether or not your new business is a success. And the same goes for your “digital site” – that is, your...
Signs, Signs… Everywhere a Sign
How to Make Signage an Essential Ingredient of Your Laundromat’s Marketing Strategy Have you ever thought about how many signs you see in a given day? Likely, it numbers in the hundreds if you consider the signage on the internet, on buildings, on billboards, and in...
Wash-Dry-Fold POS Hires Customer Success Manager
Wash-Dry-Fold POS has named Chelsea Ramsey as the company’s customer success manager. Most recently, Ramsey managed eight locations within the Splash ’Em Out Coin Laundry chain in Kentucky. “Not only had she already taught dozens of laundromat attendants how to use...
SPONSORED CONTENT
This Month's Issue
- Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
- Women In Laundry: Haley Gould Finds Perfect Fit
- Company Close-Up: Company Founded to Help Small Businesses Shines
- New Member Spotlight: How Robotics Could Change Laundromat Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Maytag Honors Customer Achievements
Maytag Commercial Laundry recently honored its top industry customers at the Westin Peachtree Plaza in Atlanta, in conjunction with this year’s Clean Show. “Maytag Commercial Laundry is excited to be back at the Clean Show and continue our tradition to honor our...
Clean 2022: CLA’s ‘Women in Vended Laundry’ Luncheon Sells Out
More than 100 laundry professionals took part in the Coin Laundry Association’s “Women in Vended Laundry” luncheon program at Clean 2022 in Atlanta. The sold-out session served as a key focal point of the association’s initiative to recognize, empower and connect...
Clean 2022: CLA Panel ‘Delivers the Goods’
Many laundromat owners have taken their self-service business to the next level by adding wash-dry-fold and pickup-and-delivery services. What’s more, those who already provide their customers these full-service offerings are raising the bar. Residential wash-dry-fold...
Clean 2022: Evaluating New Technology for Your Business
With so many different systems available for laundromat management, payment acceptance, accounting, point-of-sale for wash-dry-fold and pickup and delivery, and more, it can be overwhelming to choose the right system for your business. In the second CLA educational...
Clean 2022: CLA Panel Speaks to Aspiring Laundry Owners
The second day of the Coin Laundry Association’s educational program at Clean 2022 in Atlanta kicked off with a focus on prospective investors and aspiring laundromat owners. The morning’s first session – “Everything You Need to Know About Your First Laundromat” – was...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
Playing ‘Tag’ with Wash-Dry-Fold Business
Originally posted - Jun 25, 2013 As your wash-dry-fold business grows from doing just a few loads at a time to handling several loads simultaneously, one of the biggest challenges you'll face is simply keeping track of all the orders that come in. It's critical to...
The Business Mind
Back by Popular Demand
Retention Marketing Methods Will Help Keep Your Current Customers Returning Again and Again"Do what you do so well that they will want to see it again" – Walt DisneyHaving authored numerous articles on the technicalities of – and necessity for – attracting new...
Wash With Wally
Wash with Wally: Drop-Off Drycleaning, Scented Detergents and More…
I service a commercial account that has just purchased some rather inexpensive, polyester table cloths that wrinkle when washed. Even the client admits that she bought an inferior product.We pre-treat these items, wash them in warm water with Tide (no bleach or...
Viewpoint
Let’s Build on the Many Successes of 2015
As we head into 2016, I'd like to reflect on some of the successes of 2015. In my mind, the greatest accomplishment of 2015 was the Coin Laundry Association's revitalization of its LaundryCares Foundation. As many of you know, LaundryCares has been around since 2006,...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
