PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
CLA Member of the Year
An Interview with Multi-Store Owner Michael Finkelstein Michael Finkelstein began his professional career as a broker manager for Georgia Pacific, where he worked with supermarkets in the Maryland, Ohio, Pennsylvania, Virginia and West Virginia territories. In 1983,...
Maintaining the Ideal: The Keys to Optimum Dryer Care
An Interview with Whirlpool Customer Relations Manager Joe Carrita Joe Carrita has spent more than 23 years in the commercial laundry industry, with a special focus on the on-premises laundry market and customer service. He recently discussed the latest in dryer care...
2019: The Year in Review
Laundromat Industry Experts Review the Past 12 Months – And Share Thoughts on What May Lie Ahead It’s impossible to recap the past year in the laundromat business without acknowledging the clear-cut success of the Clean Show, which attracted more than 11,000 attendees...
Headlines
PlanetLaundry Podcast Episode 21: An Interview with Neal Shapiro
In this episode, you will hear PlanetLaundry Editor Bob Nieman interview Chicago laundromat owner Neal Shapiro. In 2014, Neal – and his wife, Kate – purchased their first laundromat in Chicago. Since then, the Shapiros have become fully immersed in the laundromat...
HappyNest Now Available Throughout New Jersey
Laundry pickup-and-delivery service HappyNest is now available in southern Ocean County, N.J., through the company’s new partnership with Main St. Laundry Tuckerton. As a result, HappyNest serves nearly 200 cities and towns throughout New Jersey, including Morristown,...
CLA Surveys Store Owners on Worker Shortage
As laundromats begin to return to pre-COVID operations and start to increase business, the Coin Laundry Association has been hearing from a number of store owners who are experiencing issues with finding and retaining employees to operate at maximum capacity. As a...
‘Like a Fine Gumbo’
A Literacy Theme Runs Throughout Famed New Orleans Laundromat/Restaurant Combo Jane and Scott Wolfe, who own Wash World laundromat in New Orleans, are not novices when it comes to incorporating a literacy theme into their business ventures. In fact, the Wolfes also...
LaundryCares to Host Free Laundry, Literacy Day in Indianapolis
On Thursday, June 10, the LaundryCares Foundation will host a Free Laundry and Literacy Day, in collaboration with Too Small to Fail and Big Heart World. This event will be held from 12:00 to 4:00 p.m. at Indyland II Laundromat in Indianapolis. Free Laundry and...
HappyNest Adds Customer Service Manager
Laundry pickup-and-delivery service HappyNest has named Alexandria Messom as manager, customer success. Messom previously served as team lead, customer onboarding at custom sports apparel provider, SquadLocker. “Our customers’ happiness is of utmost importance, as...
The Future of Wash-Dry-Fold
A Look at the Evolving Full-Service Laundry Business Model Long before COVID-19 turned many – at least for a while – into semi-reclusive shut-ins venturing out only as far as the front porch to retrieve their latest Amazon packages, numerous companies offering...
Wash with Wally: Installing Automatic Doors
I’m in the process of building a new laundromat from the ground up. The question I have is about the front and side doors to my facility. I’ve already decided that I will put in automatic doors. However, do you think I should install sliding or swinging doors? In your...
Creating a ‘Warm, Fuzzy Feeling’
Multi-Store Owner Explains How Commitment to Early Childhood Literacy Has Boosted Customer Loyalty A laundromat isn’t the easiest type of business in which to create that “warm, fuzzy feeling” for customers. Just ask Daryl Johnson who owns 10 (soon to be 11) Giant...
Payment Systems: Are You Confused Yet?
How to Decide Which Options Are Right for You and Your Business When I entered the industry in 2010, two types of payment systems were being widely used – quarters and prepaid loyalty cards. And quarters were the overwhelming favorite among store owners. In fact,...
Starchup, Drop Locker to Merge, Forming SUD Systems
Starchup and Laundry Locker, Inc. (dba Drop Locker) have entered into an agreement to merge the two companies into a new single entity – SUD Systems, LLC. Effective immediately, the two companies will begin to operate as a unified team, sharing the best from each...
Rinse Acquires ButlerBox
Rinse, a national brand in drycleaning and laundry delivery, has acquired ButlerBox, a Los Angeles-based drycleaning and laundry provider specializing in locker-based services with multifamily and commercial office partners. ButlerBox is the latest in a series of...
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Guide to Laundromat Payment Systems: Upgrade to Boost Convenience and Revenue
Upgrade your laundromat with our step-by-step guide and easy-to-follow payment system roadmap. Boost convenience and revenue now!
This Month's Issue
- The Power of Promotions: Unleashing Creative Tactics to Keep Your Business Buzzing
- Digital Marketing: Six Strategies to Help Boost Your Business Without Breaking the Bank
- Business Profile: Modern Design and a Strong Community Focus Define New Jersey’s Bubbles Are Us Laundromats
- Industry Education: CLA’s WDF Workshop Enjoys Record Attendance in Nashville
- And More…
THE LATEST ON LAUNDROMATS
Industry News
HappyNest Expands Reach in Utah
Laundry pickup-and-delivery service HappyNest has expanded south of Salt Lake City and is now available in West Jordan, Utah, through its new partner, Midvale City Laundromat. This Midvale-based operation also provides PUD services to residents and businesses in the...
Industry Mourns Reed Hinrichs
HK Laundry Equipment co-founder Reed Hinrichs recently passed away at the age of 93. An icon in the laundry industry throughout New York and Connecticut, Mr. Hinrichs first established HK Sales in 1967, with his business partner Jim Kerr. The company started out by...
HappyNest Partners with Arizona Laundromat
Laundry pickup-and-delivery service HappyNest has expanded into North Phoenix, Ariz., through its new laundromat partner, My Laundry Room. HappyNest’s laundry services are now available in North Phoenix, as well as portions of Scottsdale. “Prior to partnering with...
EVI Completes Acquisition of Clean Designs, Clean Route
EVI Industries Inc. – headquartered in Miami – has announced it has completed the company’s acquisition of Clean Designs Inc. and Clean Route LLC, based in Lakewood, Colo. Known collectively as Clean Designs, the company is a distributor of commercial laundry products...
Alliance Adds Quality Assurance Positions
In its North America service area, Alliance Laundry Systems has created the position of quality assurance specialist – with industry veterans Tony Berton and Scott Demotts taking on those roles focused on large-chassis and small-chassis products, respectively. Berton...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
The Down and Dirty
Originally posted - May 25, 2012 We're going to discuss oil and grease – and the tough, nasty stains they leave on our customers' garments. More importantly, we're going to talk about how to grow your drop-off laundry business by effectively tackling those seemingly...
The Business Mind
Back by Popular Demand
Retention Marketing Methods Will Help Keep Your Current Customers Returning Again and Again"Do what you do so well that they will want to see it again" – Walt DisneyHaving authored numerous articles on the technicalities of – and necessity for – attracting new...
Wash With Wally
Wash with Wally: Removing Commercial Laundry Stains and More…
I own a successful coin laundry in a small town in the Midwest. One of my promotions is giving my customers free detergent - all they need Monday through Friday. The problem I have is that some of the customers use too much of the detergent and over-suds the washers....
Viewpoint
One Woman’s Laundromat Journey
Sometimes, it's about being in the right place at the right time. I grew up in Foster City, Calif. And my favorite restaurant was in a local shopping center there, which was located adjacent to a rundown laundromat. In 1996, through the grapevine, I discovered that...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
