Florida Distributors Donate Commercial Washer to Local Pet Rescue Organization

Laundry Owners Warehouse and The Laundry Shop – two laundry distributorships based in Ft. Lauderdale, Fla. – have partnered in support of Paws Fur Recovery, a pet rescue organization located in nearby Indiantown, Fla. The two companies donated a commercial LG washer...

How to Market Your Amenities

Make Your Laundromat a Place People Love I recently renovated my house and faced a big challenge –furnishing it. I had the basics in mind but wanted everything to come together just right. So, I called a few furniture stores I liked, and one of them said something...

Reimagining the Laundromat Experience

Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities It’s no secret that today’s successful laundromats are embracing customer-centric amenities that transform what was once a mundane chore into a convenient, even...

Engaged Employees, Happy Customers

Building a Positive Workplace Culture in Your Laundromat Since I started consulting in 2005, I’ve heard a common sentiment among business owners and executives: “I just want people who work.” And why wouldn’t a business owner want this? After all, human capital theory...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

‘AMP’ Up Your Business Marketing!

‘AMP’ Up Your Business Marketing!

An Interview with American Marketing & Publishing Co-Founder Joline Staeheli Joline Staeheli is a co-founder of American Marketing & Publishing and has spent two decades in a range of operations, technology and marketing roles. Today, Joline leads AMP’s client...

When Competition Moves In…

When Competition Moves In…

How to Respond When a New Laundry Business Enters Your Market Bill Gates has carved into his desk a quote by Andy Grove, one of the founders of Intel. It states: “Success breeds complacency… complacency breeds failure.” This may sound strange or surprising, but there...

The Local Laundry Hub

The Local Laundry Hub

For Many of Today’s Vended Laundry Owners, It’s No Longer a ‘Cash-at-All-Cost’ Business An exciting movement is taking hold within the vended laundry industry. More and more laundries are serving as community hubs, where giving back is as important as receiving....

Headlines

HappyNest Now Available Throughout New Jersey

Laundry pickup-and-delivery service HappyNest is now available in southern Ocean County, N.J., through the company’s new partnership with Main St. Laundry Tuckerton. As a result, HappyNest serves nearly 200 cities and towns throughout New Jersey, including Morristown,...

CLA Surveys Store Owners on Worker Shortage

As laundromats begin to return to pre-COVID operations and start to increase business, the Coin Laundry Association has been hearing from a number of store owners who are experiencing issues with finding and retaining employees to operate at maximum capacity. As a...

‘Like a Fine Gumbo’

A Literacy Theme Runs Throughout Famed New Orleans Laundromat/Restaurant Combo Jane and Scott Wolfe, who own Wash World laundromat in New Orleans, are not novices when it comes to incorporating a literacy theme into their business ventures. In fact, the Wolfes also...

LaundryCares to Host Free Laundry, Literacy Day in Indianapolis

On Thursday, June 10, the LaundryCares Foundation will host a Free Laundry and Literacy Day, in collaboration with Too Small to Fail and Big Heart World. This event will be held from 12:00 to 4:00 p.m. at Indyland II Laundromat in Indianapolis. Free Laundry and...

HappyNest Adds Customer Service Manager

Laundry pickup-and-delivery service HappyNest has named Alexandria Messom as manager, customer success. Messom previously served as team lead, customer onboarding at custom sports apparel provider, SquadLocker. “Our customers’ happiness is of utmost importance, as...

The Future of Wash-Dry-Fold

A Look at the Evolving Full-Service Laundry Business Model Long before COVID-19 turned many – at least for a while – into semi-reclusive shut-ins venturing out only as far as the front porch to retrieve their latest Amazon packages, numerous companies offering...

Wash with Wally: Installing Automatic Doors

I’m in the process of building a new laundromat from the ground up. The question I have is about the front and side doors to my facility. I’ve already decided that I will put in automatic doors. However, do you think I should install sliding or swinging doors? In your...

Creating a ‘Warm, Fuzzy Feeling’

Multi-Store Owner Explains How Commitment to Early Childhood Literacy Has Boosted Customer Loyalty A laundromat isn’t the easiest type of business in which to create that “warm, fuzzy feeling” for customers. Just ask Daryl Johnson who owns 10 (soon to be 11) Giant...

Payment Systems: Are You Confused Yet?

How to Decide Which Options Are Right for You and Your Business When I entered the industry in 2010, two types of payment systems were being widely used – quarters and prepaid loyalty cards. And quarters were the overwhelming favorite among store owners. In fact,...

Starchup, Drop Locker to Merge, Forming SUD Systems

Starchup and Laundry Locker, Inc. (dba Drop Locker) have entered into an agreement to merge the two companies into a new single entity – SUD Systems, LLC. Effective immediately, the two companies will begin to operate as a unified team, sharing the best from each...

Rinse Acquires ButlerBox

Rinse, a national brand in drycleaning and laundry delivery, has acquired ButlerBox, a Los Angeles-based drycleaning and laundry provider specializing in locker-based services with multifamily and commercial office partners. ButlerBox is the latest in a series of...

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This Month's Issue

 

  • Reimagining the Laundromat Experience: Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities
  • Business Management: Building a Positive Workplace Culture
  • Digital Marketing: Make Your Laundromat a Place People Love
  • Company Close-Up: The Vision Behind Masters Laundry Equipment
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

CleanCloud Partners with Gusto on Payroll Feature

CleanCloud has teamed up with payroll services provider Gusto to introduce its new CleanCloud Payroll feature. This new product enables laundromat owners to run payroll quickly and easily from the CleanCloud platform. All relevant data, including staff hours, are...

Whirlpool VP Named ‘Corporate Women’s Champion’

Seramount recently named Whirlpool Corp.’s Vice President of Channel Sales and Marketing Lynn Moersch its 2022 Corporate Women’s Champion, as part of Seramount’s Women of Excellence program. Moersch was honored for her outstanding leadership and business success, as...

City Officials Tour New Speed Queen Franchise

Although open just over a month, California’s first Speed Queen Laundry franchise, located in Long Beach, recently attracted attention with visits from a pair of city officials. The store played host to visits from Long Beach Mayor Robert Garcia and Long Beach...

Jobs Report: Unfilled Openings Abound

According to the National Federation of Independent Business’ monthly jobs report for May, the labor shortage continues to be a challenge for small businesses, with 51 percent (seasonally adjusted) of owners reporting job openings they could not fill in the current...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

There’s New Business Right Under Your’s Feet

Originally posted - Jul 25, 2012 If you're considering adding some commercial work to your store's self-service business or if you're already servicing some commercial accounts, one of the most often-overlooked niches of the commercial segment are walk off floor mats...

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The Business Mind

Once Upon a Laundry

Here's a Look at a Day in the Life of a Laundry Owner - And at All of the Many Business and Life Lessons It Can Teach Us There are so many different opportunities to learn. One method is to enroll in formal classes at a school or university. Another way is to attend a...

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Wash With Wally

Viewpoint

Lease Negotiation: Mistakes to Avoid

When putting together your self-service laundry business, the lease is one of the most important pieces of the puzzle. Here are some of the most common – and dangerous – pitfalls to avoid when hammering out your next laundry lease: • Failure to secure exculpation of...

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.