PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Coping with COVID-19
Laundromat Owners Share Their Thoughts on Providing Essential Services During These Historic and Unsettling Times With the outbreak of the COVID-19 virus, our world changed – seemingly overnight. At least for now. Sheltering in place, social distancing and personal...
The Art of Legendary Customer Service
How to Create a Culture of Connection Within Your Marketplace Customer service in a laundromat may not qualify as an “art form,” per se. However, over the years, I’ve encountered some fantastic store owners and attendants who let me know that I definitely was in the...
The New ABCs of Worker Classification
Are Your Workers ‘Employees’ or ‘Independent Contractors?’ In 2018, the California Supreme Court issued a decision in Dynamex Operations West, Inc. v. Superior Court of Los Angeles in which a new standard – commonly referred to as the “ABC Test” – will be used to...
Headlines
SuperSuds Adds Third HappyNest Territory
Laundry pickup-and-delivery service HappyNest is now available in Richmond, Va., via its laundromat partner, SuperSuds. The Richmond-based facility is also serving Chester, Chesterfield, Henrico and Midlothian. Earlier this year, HappyNest expanded into Prince William...
‘Web’ Site Selection
Developing a Strong Online Community for Your Laundry Business We all know that finding just the right site for your laundromat can make all the difference in whether or not your new business is a success. And the same goes for your “digital site” – that is, your...
Signs, Signs… Everywhere a Sign
How to Make Signage an Essential Ingredient of Your Laundromat’s Marketing Strategy Have you ever thought about how many signs you see in a given day? Likely, it numbers in the hundreds if you consider the signage on the internet, on buildings, on billboards, and in...
Wash-Dry-Fold POS Hires Customer Success Manager
Wash-Dry-Fold POS has named Chelsea Ramsey as the company’s customer success manager. Most recently, Ramsey managed eight locations within the Splash ’Em Out Coin Laundry chain in Kentucky. “Not only had she already taught dozens of laundromat attendants how to use...
Big Time
Are We Seeing the Rise of the Large-Format Mega-Laundry? Dave Menz is admittedly a bit consumed with the laundromat business. “Since 2010, I’ve been obsessively studying and researching the industry, and networking with those within it,” explained Menz, who added that...
PlanetLaundry Podcast Episode 23: An Interview with Larry Adamski
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association. In this episode, PlanetLaundry Editor Bob Nieman interviews Larry Adamski, the long-time owner of Muskegon Laundromat in Muskegon, Mich. At 71,...
HappyNest Reports Record Growth
Laundry pick-and-delivery service HappyNest has reported reaching milestones in sales, customer signups, new hires and partner network size. The company is currently servicing nearly 7,000 customers monthly, while averaging 14,000 pickups through 76 laundromat...
‘There’s No Downside’
LaundryCares Family Read, Play & Learn Centers Have Taken Colorado Owner’s Laundromats to the Next Level People are creatures of habit – especially laundromat customers. For most, their designated “laundry day” is unwavering and practically set in stone – which is...
Are You Covered? 10 Questions About Workers’ Comp
It’s important to understand workers’ compensation laws in your state, as both an employer and an employee. Workers’ compensation insurance can help protect your business and employees in the event of falling on ice, suffering injuries while moving furniture in the...
‘Making a Bouquet’
Promoting Your Laundromat in Today’s Culturally and Generationally Diverse Marketplace During the last 20 years, the changes that have occurred – from both technological and cultural/social standpoints – have been profound. And these changes have had a major impact on...
Financial Assistance Now Available to Renters
The Consumer Financial Protection Bureau is currently working with the Department of Agriculture, the Department of Housing and Urban Development, the Department of the Treasury, the Department of Veterans Affairs, and the Federal Housing Finance Agency to help...
Free Equipment for Your Laundromat!
Well, Not Quite… But Here’s a Not-So-Secret Formula That Will Make It Almost Seem Like Those New Washers and Dryers Came Free of Charge What if I told you I had the secret to getting brand new commercial washers and dryers for your laundromat? Would you be interested?...
SPONSORED CONTENT
SPONSORED CONTENT
Stain Solutions Guide
This Month's Issue
- House of Laundromats: Real Estate Trends and What to Watch
- Member Spotlight: Bringing a Century of Expertise to the Evolving Laundromat Industry
- PlanetLaundry Podcast: Reimagining Community: How the Hub Laundromat Cafe is a Change Catalyst in Detroit
- Women In Vended Laundry: How Adrienne Hurrington Keeps the Wheels Turning as SAMCO
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Clean 2022: CLA’s ‘Women in Vended Laundry’ Luncheon Sells Out
More than 100 laundry professionals took part in the Coin Laundry Association’s “Women in Vended Laundry” luncheon program at Clean 2022 in Atlanta. The sold-out session served as a key focal point of the association’s initiative to recognize, empower and connect...
Clean 2022: CLA Panel ‘Delivers the Goods’
Many laundromat owners have taken their self-service business to the next level by adding wash-dry-fold and pickup-and-delivery services. What’s more, those who already provide their customers these full-service offerings are raising the bar. Residential wash-dry-fold...
Clean 2022: Evaluating New Technology for Your Business
With so many different systems available for laundromat management, payment acceptance, accounting, point-of-sale for wash-dry-fold and pickup and delivery, and more, it can be overwhelming to choose the right system for your business. In the second CLA educational...
Clean 2022: CLA Panel Speaks to Aspiring Laundry Owners
The second day of the Coin Laundry Association’s educational program at Clean 2022 in Atlanta kicked off with a focus on prospective investors and aspiring laundromat owners. The morning’s first session – “Everything You Need to Know About Your First Laundromat” – was...
New CLA Board Members Take Center Stage at Clean ’22
The Coin Laundry Association has welcomed three highly respected industry leaders to its 2022 Board of Directors – each of whom agreed to generously share his industry knowledge during the association’s educational programming at Clean 2022 in Atlanta. Brian...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
There’s New Business Right Under Your’s Feet
Originally posted - Jul 25, 2012 If you're considering adding some commercial work to your store's self-service business or if you're already servicing some commercial accounts, one of the most often-overlooked niches of the commercial segment are walk off floor mats...
The Business Mind
The Mind of the Customer
7 Not-So-Obvious Insights into Customer Psychology Sure to Help You Grow Your Business I've come to the conclusion that the greatest threat to a self-service laundry's growth - and perhaps even its survival - in our modern, high-tech and significantly diversified...
Wash With Wally
Wash with Wally: Calculating Folding Space, Competing for Employees, More…
Is there some formula or rule of thumb that would guide me as far as how much folding space I should provide for my customers? According to most vended laundry industry data, three square feet of folding space for every dryer pocket in your facility is considered to...
Viewpoint
Get Involved… Stay Involved
The year is quickly coming to an end. The time seems to go faster and faster each year. As you reflect back on the goals you set out to accomplish this year, did you meet or exceed them? Did you do what you said you were going to do? It's never too late to set goals...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
