Current Issue
Featured Articles
Cover Story
Longtime Laundromat Owner on 23 Years of Service, Challenges, Community Impact
For more than two decades, Lee Ann Geurts has been a steady force in her Brooklyn Park community in Minnesota, running three laundromats that have become known not just for clean clothes, but for connection, comfort, and care. What began as a business venture for her...
Business Spotlight
Member Spotlight: Redefining Utility Access for the Modern Laundromat
On a busy Sunday afternoon, laundromat owner Paul Pettefer found himself facing a problem all too familiar to operators: a leak behind the washers. In a rush to shut off the water, he attempted to leap onto the machines to get over the traditional bulkhead and reach...
Columns
The Business Mind
Future-Proofing Your Laundry Business
Why documented processes, HR systems, and talent retention build long-term value. By Rich Cruz, MS, SHRM-CP Organizational Consultant | Co-Founder, Harmonious Workplaces When I worked in lockstep with the laundry business community between 2017 and 2021, I met...
Wash With Wally
Wash With Wally: Color-Safe Bleach Alternatives & Washing Silk Shirts
Wash With Wally I offer a wash-dry-fold service at my laundromat, and I was wondering if there is any product we could use in place of chlorine bleach. The problem we occasionally run into is that my attendants will mistakenly use the chlorine bleach on colored...
The Laundry Doctor
Productive, Efficient and Motivated
Three Keys to Building a Strong Wash-Dry-Fold Team With both the post-COVID-19 era and the laundry outsourcing revolution upon us, many store owners I speak with are seeing their wash-dry-fold businesses growing rapidly. Given that, how do we – as employers, without...
