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Cover Story

Longtime Laundromat Owner on 23 Years of Service, Challenges, Community Impact
For more than two decades, Lee Ann Geurts has been a steady force in her Brooklyn Park community in Minnesota, running three laundromats that have become known not just for clean clothes, but for connection, comfort, and care. What began as a business venture for her...
Business Spotlight

Longtime Laundromat Owner on 23 Years of Service, Challenges, Community Impact
For more than two decades, Lee Ann Geurts has been a steady force in her Brooklyn Park community in Minnesota, running three laundromats that have become known not just for clean clothes, but for connection, comfort, and care. What began as a business venture for her...
Columns
The Business Mind

Uncovering the Root of Organizational Decline by Jumping into the Trenches
By Ashlee Hofberger It can happen to any organization: a lag in performance, slowing of cash flow, and negative reviews. While nothing specific about your product or service appears to be the issue, you can sense something is off, and it’s enough to hurt business. One...
Wash With Wally

Wash With Wally: Attracting Customers, Equipment Layout
I’m in the process of building a laundromat. I have never been in this type of business before, so I’d like to know what laundry customers want, what attracts them and what keeps them coming back. In my opinion, there are six main elements that your new laundry...
The Laundry Doctor

Productive, Efficient and Motivated
Three Keys to Building a Strong Wash-Dry-Fold Team With both the post-COVID-19 era and the laundry outsourcing revolution upon us, many store owners I speak with are seeing their wash-dry-fold businesses growing rapidly. Given that, how do we – as employers, without...