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The Laundry Doctor
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Wash With Wally
Wash with Wally: Powdered Detergent vs. Pods
Originally posted - Sep 23, 2014 We have a fairly large drop-off service at our laundry. Our customers have been happy with our consistency. For detergent, we use powdered Gain. Recently, Gain has come out with a pod-type product. We have contemplated switching to the...
Wash with Wally: Wrinkle-Free Table Clothes
Originally posted - Jun 04, 2014 I service a commercial account that has just purchased some rather inexpensive, polyester table clothes that wrinkle when washed. Even the client admits that she bought an inferior product. We pretreat these items, wash them in warm...
Wash with Wally: Battling Smoke Odors
Originally posted - Dec 28, 2012 I have a wash-dry-fold customer who is a very heavy smoker. In the winter, it seems that the clothes he brings in are at their worst; even the plastic hamper he brings them in reeks of smoke. I have tried an odor-reducing fabric...
The Business Mind
The Perfect Blend
Originally posted - Jul 16, 2014 I have often thought that, to gain market share, effective advertising is the name but cleverly pairing features and benefits is the game. Not only is this true, but I guess it's poetic justice as well. There's old advertising adage,...
10 Years….10 Lessons
Originally posted - May 06, 2013 I've been in the laundry business for the last 28 years, both as a distributor and a coin laundry owner. And, along the way, I've kept lists of the things I've learned. Some people collect stamps or coins or baseball cards. However, I...
Toughen Up!
Originally posted - Jun 27, 2014 I once read that "the ability to find energy and power from what we can't know or control provides an immense competitive advantage." Of course, as self-service laundry owners, we can only know so much about our businesses, the...
Viewpoint
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Digital Marketing
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