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The Laundry Doctor
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Wash With Wally
Wash with Wally: Dress Shirts, Wedding Gowns and More…
We recently washed and dried a load of white dress shirts. When these shirts came out of the washer, they were bright white. However, after drying them, they had all turned yellow. We have never had this problem before. We have previously experienced yellow spots on...
Wash with Wally: Bleach, Irons, Yoga Blankets and More…
My wash-dry-fold and commercial laundry business is going very well, and my attendants are busy all day. However, I recently landed a contract with a security company to do their shirts. This client wants the shirts washed and ironed. Unfortunately, I've been having a...
Wash with Wally: Adding Drop-Off Drycleaning to Your Business
I own a self-service laundry and am interested in adding a drop-off drycleaning business. Can you give me any suggestions regarding things I might need to know and/or do before adding this to my current operation? First of all, you have to determine whether or not...
The Business Mind
Listen Here…..
Developing Your Listening Skills Will Help to Make You a Much Better Laundry Owner Open any anatomy book (or just look in the mirror), and you will quickly see that members of the human species have two ears and one mouth. Perhaps the original designer had in mind, as...
Attend to Your Attendants
Understanding the Individual Nature of Your Employees Will Make You a More Successful Laundry Owner It is generally accepted that there are – give or take – approximately 30,000 self-service laundries operating within the United States. Therefore, it's likely safe to...
Are You Making Your Customers Work Too Hard?
Like all businesses, self-service laundries succeed or fail for a myriad of reasons. Over the years, I've had the opportunity to interview scores of laundry owners - and, when I do, I always ask them why they think they either have succeeded or perhaps not done so...
Viewpoint
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Digital Marketing
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