by Stephen Bean | Aug 29, 2018 | The Business Mind
Seven Business (and Non-Business) Truisms That Can Be Applied Directly to Your Laundry Operation Virtually everyone you run into knows something you don’t. Think about that for a moment. With more than 300 million people in the United States, there are literally...
by Danielle Bauer | Aug 29, 2018 | Viewpoint
More meetings in more places for more people. This is the goal of the reinvented affiliate program and the new meeting concept that the Coin Laundry Association is excited to launch. In the May 2018 issue of PlanetLaundry, CLA President and CEO Brian Wallace wrote the...
by PlanetLaundry Staff | Aug 29, 2018 | Industry News
The Coin Laundry Association will hold its first CLA Connect LIVE event on September 25 at the Georgia Tech Hotel and Conference Center in Atlanta. The meeting – scheduled for 11 a.m. to 2 p.m. – will feature a presentation by CLA President and CEO Brian...
by Cary Lipman | Aug 29, 2018 | Featured Articles, Feature 1, Feature 2, Feature 3
Sitting Down to the Negotiation Table for the First Time? Here’s What You Need to Know First things first… with respect to your laundry lease, the best advice I can offer is be sure you have an experienced commercial real estate attorney by your side to help navigate...
by Editor | Aug 29, 2018 | Featured Articles, Feature 1, Feature 2, Feature 3
Eight Best Practices to Follow When Buying a Property As the old saying goes, “Let the buyer beware.” And never are those words more accurate then when purchasing a property to be used for a vended laundry business – whether you’re looking to buy an...
by Editor | Aug 29, 2018 | Featured Articles, Feature 1, Feature 2, Feature 3
What Are You Doing to Delight Your Laundry Customers? The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways. – Richard Branson The numbers don’t lie… More than half of...
by Editor | Aug 29, 2018 | Up Close
Originally posted – Aug issue/2012 An Interview with Business Author and Customer Service Expert Robert Spector Robert Spector has been involved in customer service since the age of 13, when he first went to work in his parents’ butcher shop in the...
by Jeff Gardner | Aug 29, 2018 | The Laundry Doctor
Don’t Overlook Online Marketing When Promoting Your Wash-Dry-Fold Business As someone who studied marketing in college and who has always assumed a solid grasp on the art and science of the topic, I now feel myself moving further and further away from truly...
by PlanetLaundry Staff | Aug 23, 2018 | Industry News
The LaundryCares Foundation recently announced that laundry industry veteran Dan Naumann has agreed to join the organization as its executive vice president. His responsibilities extend to the day-to-day operation of the foundation, as well as working to scale up...
by Editor | Aug 23, 2018 | Industry News
LaundryCares Partnership with ReadyNation Leads to Growing Number of Laundromat Reading Programs Across the Country The recent launching of a reading corner at Foxy Lady Laundry in Miami is a prime example of the strong and growing partnership between the Coin Laundry...