Huebsch Names Store Owner of the Quarter
Huebsch has named multi-laundry operator Michael Finkelstein its Store Owner of the Quarter. Finkelstein’s newest Laundry Land location in Portsmouth, Va., delivers a level of excellence that rises above others in his market, which has been Michael’s...True Enough!
Seven Business (and Non-Business) Truisms That Can Be Applied Directly to Your Laundry Operation Virtually everyone you run into knows something you don’t. Think about that for a moment. With more than 300 million people in the United States, there are literally...
Building Strong Connections
More meetings in more places for more people. This is the goal of the reinvented affiliate program and the new meeting concept that the Coin Laundry Association is excited to launch. In the May 2018 issue of PlanetLaundry, CLA President and CEO Brian Wallace wrote the...
First CLA Connect LIVE Event Scheduled for Atlanta
The Coin Laundry Association will hold its first CLA Connect LIVE event on September 25 at the Georgia Tech Hotel and Conference Center in Atlanta. The meeting – scheduled for 11 a.m. to 2 p.m. – will feature a presentation by CLA President and CEO Brian...
Before Signing Your Laundry Lease…
Sitting Down to the Negotiation Table for the First Time? Here’s What You Need to Know First things first… with respect to your laundry lease, the best advice I can offer is be sure you have an experienced commercial real estate attorney by your side to help navigate...
Buyer Beware
Eight Best Practices to Follow When Buying a Property As the old saying goes, “Let the buyer beware.” And never are those words more accurate then when purchasing a property to be used for a vended laundry business – whether you’re looking to buy an...
At Your Service
What Are You Doing to Delight Your Laundry Customers? The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways. – Richard Branson The numbers don’t lie… More than half of...At Your Service
Originally posted – Aug issue/2012 An Interview with Business Author and Customer Service Expert Robert Spector Robert Spector has been involved in customer service since the age of 13, when he first went to work in his parents’ butcher shop in the...Know Your Place in the Internet Space
Don’t Overlook Online Marketing When Promoting Your Wash-Dry-Fold Business As someone who studied marketing in college and who has always assumed a solid grasp on the art and science of the topic, I now feel myself moving further and further away from truly...
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