Collection Day

Laundry Owners Share Their Payment Options – Along with Their Subsequent Collection Procedures and StrategiesWithout a doubt, it’s one of the first and probably most common pieces of advice a newcomer to the vended laundry industry will receive:”This...

Kaizen: Get Better at Getting Better

Improve Productivity by Embracing This Japanese PhilosophyYears ago, my good friend and fellow store owner Paul Pettefer and I began work on an employee manual. We wanted to create the best possible set of processes and procedures for our businesses and staff...