‘You Better Have Great Insurance!’

The Art and Science of Managing Slip and Fall Injuries It’s a typical Tuesday afternoon. You’re a couple of hours away from your laundromat, and your employee calls you. His voice is a bit shaky: “Hey, boss, a guy just fell and hurt himself. He’s pretty mad and says...

A Clean Transformation

Practical Advice for Managing Organizational Change within Your Laundry Business – And Helping Your Employees Embrace the Transition I’ve met quite a few laundry owners throughout the years, and they all seem to be on the same quest for more success in their...

AI: Transforming Laundry Day

The Practical Impact of Artificial Intelligence on the Laundromat Industry – From Operational Efficiency to Customer Experience Artificial intelligence is reshaping industries across the board – and the laundromat business is no exception. Although sci-fi visions of...

Spinning Tales of Marketing Magic

How Simple Conversations and Clever Tricks Can Boost Your Business Beyond Just Clean Clothes Imagine strolling through your favorite mall. You know, the one where you always stop for a pretzel or to sneak a peek into that clothing store. As you’re wandering around,...

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You’re Not ‘Just a Laundromat’

Jan 29, 2015

Originally posted - Apr 24, 2013 By definition, branding is the process involved in creating a unique name and image for a product in the consumer's mind. Unfortunately, in the self-service laundry industry, this generally does not exist. It's something that's often...

From Average to Awesome

Jan 29, 2015

Originally posted - May 27, 2014 [This is the first in a two-part series on fine-tuning the wash-dry-fold process.] Back in his 1970s heyday, actor Burt Reynolds once referred to marriage as "the most expensive way for the average man to get his laundry done."...

Marketing a Rural Location

Jan 29, 2015

Originally posted - Sept issue/2012 Written By: Scott and Penny Williams Laundry Owners Share How They've Grown Their Business in a Small, Tourist Community Until recently, there was no laundromat in the town of Alton, N.H. If members of this 5,300-person community...

Headlines

WASH Laundry Names New Sales Manager

WASH Multifamily Laundry Systems, headquartered in El Segundo, Calif., has appointed Michael LaBraé its district sales manager for the Sacramento, Calif., region. "I'm delighted that Michael has joined our Northwest sales team and am confident that he will have a...

WASH Laundry Names New Sales Manager

WASH Multifamily Laundry Systems, based in El Segundo, Calif., has named Daniel Moulton its district sales manager for the Grand Rapids region of Michigan, as well as northern Indiana. “We are pleased to welcome Daniel to the WASH sales team,” said Ross...

Excellence 2016: The Best of the Best

The Industry's Leaders Descend on Southern California to 'Look Forward' Nearly 200 of the nation's leading laundry owners and industry executives recently joined their peers for two days of high-level networking and progressive educational sessions - all set amidst...

Alliance Board OKs Largest Expansion in Company History

Alliance Laundry Systems has announced that a proposed $62.6 million expansion to its Ripon, Wis., campus has been formally approved by the company's Board of Directors. Investment incentives from the Wisconsin Economic Development Corporation, Fond du Lac County...

WASH Appoints Sales Manager for Houston Region

WASH Multifamily Laundry Systems, based in El Segundo, Calif., has named Michael Hustedt its district sales manager for the Houston market. Hustedt will be based in the company's branch office in Houston. "Michael brings operational proficiency to his new role, as...

Excellence: At a Glance

Here's a look at the complete Excellence in Laundry Conference schedule, including times and locations: Tuesday, May 17, 2016 6:00 p.m. to 7:30 p.m.: Welcome Cocktail Reception (Casa Elar, Ojai Valley Inn & Spa) Wednesday, May 18, 2016 7:00 a.m. to 8:00 a.m.:...

Excellence in Laundry: Silent Auction

The 2016 Excellence in Laundry Conference, to be held at the Ojai Valley Inn & Spa in southern California, will feature a silent auction from 12:00 p.m. to 7:00 p.m. on May 18. This auction will serve to benefit the Coin Laundry Association's LaundryCares...

Excellence in Laundry: The Speakers Speak Out

In advance of this year's Excellence in Laundry Conference, PlanetLaundry has interviewed all three of the event's business presenters. Here are a few excerpts from those past interviews, as well as perhaps a look at what the future may hold for today's self-service...

Unlocking Doors of Opportunity

CLA Hosts Third Excellence in Laundry Conference in Southern California In 2012, the Coin Laundry Association hosted the first-ever Excellence in Laundry Conference. It was a unique event that brought some of the self-service laundry industry's most successful...

KeeWes Named Speed Queen Distributor of the Year

Speed Queen recently named KeeWes Equipment Co., Inc. its 2015 Distributor of the Year. "KeeWes' impressive sales performance and customer service have earned them the title of 2015 Distributor of the Year," said Jim Rosenthal, Speed Queen's North American sales...

Whirlpool Bolsters Commercial Laundry Division

Whirlpool's Commercial Laundry Division recently added three new team members - Trey Northrup, general manager; Chad Lange, director of sales, service and parts; and Matthew Conn, senior manager of product development and marketing. "Trey, Chad and Matt bring not only...

‘Wow!’ Your Customers

16 Ways to Improve Your Laundry Business – And, More Importantly, Your Customers' Perceptions of It When was the last time a customer actually blurted out "Wow!" when he or she walked into your laundry for the very first time? My guess is that this probably doesn't...

This Month's Issue

Artificial Intelligence: Transforming Laundry Day: The Practical Impact of AI on the Laundromat Industry
Store Operations: The Art and Science of Managing Slip and Fall Injuries
The Business Mind: Proven Techniques to Help Manage Your Laundry Business and Its Employees
Women in Vended Laundry: Laundrylux’s Gianna Guerra Shares Her Outlook on the Future of Women in Laundry Leadership
And More…

THE LATEST ON LAUNDROMATS

Industry News

The CLA: What It Does for You – The List is Long and Its Value is Growing

As we move forward into 2019, the industry will see a significant shift in how the Coin Laundry Association operates and the educational products and resources it produces. Every change is part of the CLA Board of Directors’ long-term plan to grow and enhance the...

Knowledge Is King

Another year has come and gone faster than I could have imagined. Many times, I think about my mother, who is in her 90s, talking about how “time flies by so fast" that she couldn’t imagine how it could ever get any faster the next year – but that it always does. What...

Laundry Land Hosts Free Laundry Event in Virginia Beach

More than 1,000 pounds of clothes and linens were recently washed and dried at no charge at the Laundry Land laundromat in the Aragona Village Shopping Center in Virginia Beach, Va. On October 23, Laundry Land hosted a LaundryCares-sponsored free laundry day, which...

TLC Tri-State Laundry Hires Industry Veteran Art Roy

TLC Tri-State Laundry Companies, based in Valdosta, Ga., has hired industry veteran Art Roy, who will represent that company's Vended Laundry Division throughout the state of North Carolina. Originally from Cleveland, Roy began his career by selling laundry and ware...

Clean 2019 Registration Now Open

Registration is now open for Clean 2019, which will be held on June 20-23 at the Ernest N. Morial Convention Center in New Orleans.The Clean Show is the world's largest exhibition of equipment, products and services for commercial laundry, drycleaning and textile...