Future-Proofing Your Laundry Business

How a POS System Can Add Value for You and Your Customers “What gets measured, gets managed.” – Peter Drucker If you already have a point-of-sale system, you know how valuable they are. Unfortunately, many laundromat owners still use paper and pen – and the laundromat...

Laundrylux Distribution Opens New Office and Fulfillment Center in California

Laundrylux Distribution has announced the opening of its new distribution center in Commerce, Calif. The facility will enable the company to enhance its operations, product offerings, and overall customer experience for laundromat owners and commercial laundry...

Every Word Matters

The Absolutely Essential Rules for Writing Effective Advertising and Marketing Content In the competitive landscape of advertising and marketing, the power of words can make or break your laundry business’ promotional efforts. Crafting compelling advertising copy...

‘You Better Have Great Insurance!’

The Art and Science of Managing Slip and Fall Injuries It’s a typical Tuesday afternoon. You’re a couple of hours away from your laundromat, and your employee calls you. His voice is a bit shaky: “Hey, boss, a guy just fell and hurt himself. He’s pretty mad and says...

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Remote Possibilities

Jan 29, 2015

Orignally posted - May 01, 2014 Roseville, Calif., November 2012 – The phone rings at 11:30 p.m. Caller: Hello, Ms. Dower? Me: Yes? Caller: This is Roseville Police Department. Me: How may I help you? Roseville Dispatcher: You have a customer who has called 911...

Seeing the Light

Jan 29, 2015

Originally posted - Feb 26, 2014 An energy-efficient retrofit from T8 fluorescent lighting to state-of-the-art LED tubes at Holmen Coin Laundry in Holmen, Wis., will deliver savings on the owner's electric bill of more than 60 percent. Owner Karl Maas operates 31...

Less is More

Jan 29, 2015

Originally posted - Oct 04, 2012 All five of my laundromats are strictly self-service operations – no wash-dry-fold service, no commercial accounts, no coffee shop. I do just one thing… and strive to do it very well. As small-business owners, we get offered all types...

Headlines

How Effective is Your Digital Marketing?

Laundry Owners Can Accurately Track Their ROI by Focusing on Brand Awareness, Customer Acquisition and Customer Retention Flush. Have you ever felt this happening to your marketing dollars? Where did they go? Many laundry owners are curious about investing more into...

Creating an Emotional Connection

Chicago-Area Owner Tom Benson Discusses the Customer-Focused Programs That Set His Business Apart from the Crowd Ten years ago, Tom Benson reopened the doors to his rebuilt and renovated laundry business, World's Largest Laundromat, after it had been destroyed by a...

Creating an Emotional Connection

Meeting the Demand for On-Demand Laundry

Here's a Look at Four of the Industry's Leading App-Based Players Last month, I touched on the growth of app-based, on-demand laundry businesses, along with the general public's increased awareness of such services. In this column, I'd like to discuss a few of the...

Laundry, Real Estate Veterans Partner on New Brokerage Service

Wash Broker to Serve Chicago-Area Vended Laundry Market Laundry and real estate industry veterans Robert Renteria and Joe Hollendonner recently announced that they've joined forces to create Wash Broker, Ltd., a laundry brokerage service based in the Chicago area....

Western State Design Names New Vice President

California-Based Distributor Promotes Todd Hyrn Western State Design, Inc. has promoted Todd Hyrn to vice president. Most recently, Hyrn served as director of operations for the company and has been a member of the WSD management team for 25 years. "The company has...

IPSO Adds Belenky to Distribution Network

Long-Time Distributor to Serve Vended, OPL Customers in Northern Ohio IPSO recently added Belenky Inc., based in Akron, Ohio, to its distributor network. The company will now offer IPSO's complete line of vended and on-premises laundry equipment to customers in the...

Clean Show Management Company Relocates to New Headquarters

Riddle & Associates, the long-time management company for The Clean Show, has moved to new offices. The company's new address is: 2751 Buford Highway, Suite 100, Atlanta, Ga. 30324. The phone number remains (404) 876-1988, while the new fax number is now (404)...

Survey: Small-Business Outlook Mixed

The National Small Business Association has released its 2015 Year-End Economic Report, which shows mixed results among small business. Small-business owners expressed a less positive outlook on the overall economy; however, 75 percent are confident in their own...

WASH Laundry Names District Sales Manager

Edward Coon to Serve Oregon Multi-Family Laundry Market WASH Multifamily Laundry Systems, based in El Segundo, Calif., has named Edward Coon as its new district sales manager for Oregon. From the Portland branch office, Coon will be responsible for expanding sales...

R&B Wire Products Celebrates 70 Successful Years in Business

When R&B Wire Products (then known as RB Company) was founded in 1946, the self-service laundry industry was still in its infancy. World War II had just ended, and the ingenuity of product design and development had shifted from the war effort to more practical...

WASH Laundry Teams Up with Alaska-Based Distributorship

WASH Multifamily Laundry Systems recently announced that it has partnered with Harold's Commercial Laundry, a distributor of vended and commercial laundry equipment based in Anchorage, Alaska. This new partnership will enhance the breadth of services available to both...

Navigating Tax Season: Laundromat Owner’s Guide

Discover how to manage your store and machines to get closer to a passive business. Download our free guide to remote management!

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This Month's Issue

Beyond Our Borders: A Look at the International Laundromat Market
Business Management: How a POS System Can Add Value for You and Your Customers
Guest Feature: Embracing Technology – The Digital Evolution of the Laundromat Industry
Women in Vended Laundry: An Interview with Lisa Mahan of Daniels Equipment Company
And More…

THE LATEST ON LAUNDROMATS

Industry News

[VIDEO] August 2018 Laundry Industry Update by Brian Wallace

Brian Wallace, President/CEO of the Coin Laundry Association, delivers to you the "Laundry Industry Update". This presentation, which is often delivered at distributor shows and other events throughout the nation, gives just a brief overview of some of the happenings...

Western State Design Announces Fall Service School Lineup

Western State Design will host three service schools for vended laundry operators this fall. The training sessions – which will run from 9:00 a.m. to 3:00 p.m. – will be conducted by Dexter Laundry factory representatives and WSD staff members.The schedule is as...

Washlava Wins Electrolux Future of Laundry Challenge in China

Washlava, a mobile technology company based in Tampa, has announced that its patent-pending technology recently won first place in the Electrolux Future of Laundry Challenge in China. Electrolux - headquartered in Stockholm, Sweden - asked companies to submit their...

CG West to Host Vended Laundry Service Seminar

Continental Girbau West will hold a vended laundry service school on November 7 at the company's headquarters in Santa Fe Springs, Calif. This free educational session, which is open to vended laundry owners and maintenance personnel, also will offer a one-day parts...

Business Publication Honors R&B Wire Products

The Orange County Business Journal recently presented R&B Wire Products with the publication's Family-Owned Business Award for companies with 31 to 100 employees. "It's a huge honor to be receiving this award on behalf of my family - specifically my father, Rick,...