The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business

Green Operations Increasingly Important to Feed Consumer Demand When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses. “The...

Metrics That Matter

Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

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Marketing a Rural Location

Jan 29, 2015

Originally posted - Sept issue/2012 Written By: Scott and Penny Williams Laundry Owners Share How They've Grown Their Business in a Small, Tourist Community Until recently, there was no laundromat in the town of Alton, N.H. If members of this 5,300-person community...

The Future of Laundry Is Here

Jan 29, 2015

Originally posted - Feb 14, 2014 Written By: Cathy Johnson The multi-family laundry room may not be the first place you think of as being "high-tech." However, new technology applications are transforming the laundry room experience for both residents and property...

One Good Turn Daily

Jan 29, 2015

Originally posted - Apr 04, 2012 Many of us – even the uninitiated – know the Boy Scout motto to "Be prepared." However, few, if any, probably know the Scout slogan, "Do a good turn daily." And, with the day-to-day grind of running an American self-service laundry (or...

Headlines

How’s Business?

Owners Discuss the Current State of Their Laundry Operations, While Sharing the Specific Indicators They Use to Gauge Success The small-business half of the economy seems to have clawed its way back to a somewhat normal level of economic activity. According to the...

You Become Part of the Fabric of the Community

Philadelphia Laundry Owners Are Changing Lives in the Neighborhoods They Serve The Laundry Café is the creative vision of owners Brian Holland and Tyrone Akins – two former Big Pharma executives who grew up in the inner city and share a commitment of providing an...

Get the Conversation Started

3 Customer-Engagement Tips Designed to Boost Your Store's Digital Marketing Success Economies rise and fall – and, thus, businesses have to weather the good and the bad. At this point, the most recent economic downturn is a few years behind us, but that period brought...

Risky Business

Unless You Regularly Tackle Tough Commercial Laundry Stains, Chlorine Bleach Most Likely is an Unnecessary Risk to Your Wash-Dry-Fold Service I recently received a phone call from a CLA member who had just ruined a wash-dry-fold order. As it turned out, one of her...

Risky Business

Although Biohazard Laundry Poses Some Obvious Challenges, With the Proper Procedures in Place, It Can Become a Profitable Segment of Your Full-Service Laundry Operation One of the biggest decisions you’ll need to make with regard to your wash-dry-fold and...

Yankee Hosts 38th Annual Vended Laundry Trade Show

Gerry Guertin Named SpyderWash Salesperson of the Year A record number of registered attendees – coupled with a throng of store owners and potential investors who registered at the door, as well as experts from all segments of the industry – created a highly energized...

WASH Laundry Names Vice President of M&A, Business Development

WASH Multifamily Laundry Systems, headquartered in El Segundo, Calif., has named Miles Oh its new vice president of mergers & acquisitions and business development. Oh will lead WASH's growth efforts through strategic mergers and acquisition activity and expansion...

Integrity Laundry Solutions Hosts Successful Educational Event

Integrity Laundry Solutions, based in Walla Walla, Wash., recently hosted its first annual Profit Symposium. This educational event - which drew 28 self-service laundry owners and investors from throughout Washington and Oregon - provided presentations and methods for...

PWS Opens New South Gate Headquarters

PWS - The Laundry Company has opened its new headquarters in the Hollydale neighborhood of South Gate, Calif. The new office is located on a 60,000-square-foot lot, which is also home to the local county library. In addition to the complete restoration of an historic...

Chicago Laundry Industry Pioneer Don Tomasian Retires

Joe Frankian Takes the Helm at D&M Equipment Don Tomasian, the founder of Chicago-based D&M Equipment Co. and a 50-year veteran of the commercial laundry industry, has announced his retirement. Tomasian got his start in the industry as a service technician for...

Loomis Brothers Hires New Sales Rep

Loomis Brothers Equipment Co., based in Fenton, Mo., has named Drew Hoselton its new sales representative for the western Missouri and Kansas regions. Hoselton will be responsible for the vended laundry and OPL markets in those regions. "We are very excited to add...

Colorado Distributor to Donate Portion of May Profits to St. Jude

Commercial Laundry Systems of the Rockies, headquartered in Johnstown, Colo., recently announced that it will donate 5 percent of the profits gleaned from its equipment sales during the month of May to St. Jude Children's Research Hospital. Company owner Pete...

This Month's Issue

Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
Business Profile: Delivering a Superior
Laundry Experience
Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time
Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
And More…

THE LATEST ON LAUNDROMATS

Industry News

Sales Tax Threat Heats Up in Connecticut

A tax threat for vended laundries has been heating up in Connecticut in recent months. Connecticut Governor Ned Lamont has unveiled his state budget plan, which includes an expansion of the sales tax base to include new services – including laundry services. As of...

Statewide Laundry Equipment Hosts Investment Seminars

Statewide Laundry Equipment recently wrapped up two successful investment seminars in the Atlanta area. These educational sessions featured more than 30 attendees and were held in order to present some key insights for those considering investing in and looking to...

Western State Design to Host Service Seminars

Western State Design will host four free service seminars developed to help vended laundry operators learn best practices for optimal operation and maintenance of Dexter Laundry equipment. These training sessions will be conducted by Dexter factory representatives and...

CSC ServiceWorks Adds Hawkinson, Graf to Board of Directors

CSC ServiceWorks, Inc. has appointed two new members to the company’s Board of Directors. They are Alex Hawkinson, founder and former CEO of SmartThings, the largest consumer Internet of Things platform in the world; and Rick Graf, president and CEO of Pinnacle, one...

Dexter Laundry Salutes Top-Producing Distributor

Western State Design, headquartered in Hayward, Calif., recently received Dexter Laundry’s 2018 “#1 in Dexter Sales Worldwide" Award at the manufacturer’s annual conference in Waikiki, Hawaii. It marked the 12th consecutive year that WSD has achieved this honor. The...