Leveling the Playing Field

John Um wanted to make sure small business owners could get fair pricing and access to reliable suppliers without needing to have significant buying power. As a leader whose career spanned several major retail and e-commerce companies, he had seen firsthand how hard...

Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

Metrics That Matter

Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

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Scalability: Thoughts on Growing Your Business

Jan 29, 2015

Originally posted - Jul 26, 2013 Many business books talk about how entrepreneurs often find themselves caught up in the day-to-day struggle for survival, putting out fires here and there just to stay in business. He (the entrepreneur) didn't realize the enormous...

Remote Possibilities

Jan 29, 2015

Orignally posted - May 01, 2014 Roseville, Calif., November 2012 – The phone rings at 11:30 p.m. Caller: Hello, Ms. Dower? Me: Yes? Caller: This is Roseville Police Department. Me: How may I help you? Roseville Dispatcher: You have a customer who has called 911...

Less is More

Jan 29, 2015

Originally posted - Oct 04, 2012 All five of my laundromats are strictly self-service operations – no wash-dry-fold service, no commercial accounts, no coffee shop. I do just one thing… and strive to do it very well. As small-business owners, we get offered all types...

Headlines

Laundry Owners Warehouse Hosts Successful Service School

Laundry Owners Warehouse, based in Ft. Lauderdale, Fla., recently held its first-ever service school at the company's headquarters, attracting 79 attendees - which included a mix of store owners, service professionals and potential investors. Those in attendance...

Alliance Earns Stevie Award for Sales, Customer Service

Alliance Laundry Systems was recently honored at the 10th annual Stevie Awards for Sales & Customer Service, held in Las Vegas. Alliance's Customer One program was presented a 2016 Stevie Award for its recent work to improve the customer experience and help its...

Laundry Brokers Unveils Revamped Website

Laundry Brokers recently launched its newly redesigned website – www.lbrokers.com. The company's new logo was used as the basis for the site's color scheme of black, with shades of gold and gray, to present a modern, professional look and feel. The main goal of the...

Steiner-Atlantic Named IPSO Distributor of the Year

IPSO recently recognized Steiner-Atlantic Corp. as its 2015 Distributor of the Year – marking the second consecutive year in which the Miami-based company has been awarded this honor. "We are proud of all Steiner-Atlantic has accomplished in the last year, and they...

ACE Commercial Named Huebsch Distributor of the Year

Huebsch has named ACE Commercial Laundry Equipment, Inc. its 2015 Distributor of the Year. "It has been very rewarding to witness ACE Commercial's business grow and succeed over the years, and we are proud to honor them as the 2015 Distributor of the Year," said...

Laundrylux Hires VP of Technical Care and Training

Laundrylux has named Robert Tudisco as its new vice president of technical care and training. Over the last 15 years, Tudisco has held a variety of technical leadership positions in several service industries, ranging from textile rental services to facility critical...

Laundry Pro Recognizes 20 Successful Years with Circus-Themed Celebration

Laundry Pro of Florida Inc.'s recent "Big Top 20" event drew 140 self-service laundry owners, vendors and industry experts for a two-day circus-themed 20th anniversary celebration, with all Laundry Pro team members dressed up as circus characters. Complete with "big...

Drycleaner Arrested for Failing to Pay Environmental Surcharge

In news that could directly impact self-service laundry owners who partner with Connecticut-based drycleaners for their drop-off services, a Connecticut drycleaner recently was arrested and charged with eight counts of failure to pay the state's 1 percent...

CLA to Host Texas Workshop for New Investors

The Coin Laundry Association, in partnership with its Texas affiliate, will hold a New Laundry Investor Workshop on April 22 at the Fort Worth Convention Center in Fort Worth, Texas. This educational event – scheduled to run from 11:30 a.m. to 5:30 p.m. – will cover...

CSC ServiceWorks Appoints Interim CEO

CSC ServiceWorks has named Jay Epstein its interim CEO. "I am honored to have been selected as CSC ServiceWorks' interim CEO," said Epstein, who most recently served as the company's chief financial officer. "It is a privilege to be part of a multi-industry-leading...

WASH Laundry Names District Manager for Texas Markets

WASH Multifamily Laundry Systems, based in El Segundo, Calif., has named Michael Gagliardi the company's new district sales manager, overseeing sales within Texas' Austin and San Antonio regions. "Michael is a dedicated, valued team member and we're delighted he's...

Laundrylux Names OPL Sales Manager

Industry Veteran Corey Simonson Joins New York Company Laundrylux has added industry veteran Corey Simonson to its On-Premises Laundry Division. As the company's new OPL national sales manager, he will be responsible for growing this business segment, as well as...

This Month's Issue

Green is Good Business: Green Operations Increasingly Important to Feed Consumer Demand
Women In Laundry: Lee Ann Geurts Loves a Challenge
Store Profile: Kings Laundry Kicking it in Los Angeles
Untapped Growth Opportunities
And More…

THE LATEST ON LAUNDROMATS

Industry News

Procter & Gamble Announces National Expansion of Tide Laundry Service

Procter & Gamble’s popular Tide brand is aggressively targeting today’s urban Millennial and Gen Z consumers, with the national expansion of its pickup-and-delivery laundry service. Tide plans to double its pickup locations to more than 2,000 by next year, after...

Free Laundry Day Scheduled for Durham, N.C.

On Saturday, February 23, The Wash House Laundromats will host a LaundryCares Free Laundry Day at its two locations in Durham, N.C., from 10 a.m. to 5 p.m. The two locations are: The Wash House, 2000 Chapel Hill Rd., Durham, N.C. The Wash House, 1839 Liberty St.,...

American Changer Acquires Rowe

American Changer Corp., headquartered in Ft. Lauderdale, Fla., has finalized an asset purchase agreement with Rowe Bill Changers, LLC, a manufacturer of self-serve money changers for the coin laundry industry, as well as the carwash, amusement and vending markets. The...

EVI Acquires PAC Industries

Laundry equipment distributor EVI Industries, formerly EnviroStar, recently acquired PAC Industries of Harrisburg, Pa., for $12.85 million. EVI, headquartered in Miami, has purchased all of the outstanding shares of PAC’s common stock as part of the agreement – $6.4...

Laundry Owners Warehouse Releases New Short Film

Laundry Owners Warehouse, based in Ft. Lauderdale, Fla., has announced the newest release in its current series of short films. This latest release features second-generation American Alberto Mosconi. The short film has been released exclusively on the Laundry Owners...