Longtime Laundromat Owner on 23 Years of Service, Challenges, Community Impact

For more than two decades, Lee Ann Geurts has been a steady force in her Brooklyn Park community in Minnesota, running three laundromats that have become known not just for clean clothes, but for connection, comfort, and care. What began as a business venture for her...

Green is Good Business

Green Operations Increasingly Important to Feed Consumer Demand When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses. “The...

Leveling the Playing Field

John Um wanted to make sure small business owners could get fair pricing and access to reliable suppliers without needing to have significant buying power. As a leader whose career spanned several major retail and e-commerce companies, he had seen firsthand how hard...

Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

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Timing is Everything

Jan 23, 2015

Originally posted - Dec 21, 2012 Looking for a great way to increase your revenue? Have your store open when it's convenient for your customers. Let's assume you're doing everything else right to please your customers. You have the right equipment mix. You provide...

The Top 40

Jan 23, 2015

Originally posted - Apr 23, 2013 Are you looking to save money? Attract more customers? Grow your market share? If you're a self-service laundry owner, you're no doubt always looking for new ideas. Ideas provide the fuel for you to create value and build success....

The Top 40

Jan 23, 2015

Originally posted - Apr 23, 2013 Are you looking to save money? Attract more customers? Grow your market share? If you're a self-service laundry owner, you're no doubt always looking for new ideas. Ideas provide the fuel for you to create value and build success....

Headlines

The Customer is Always Right Even When They’re Not

Originally posted - April issue/2012 An Interview with Pennsylvania Laundry Owner Jeryl Knechel Jeryl Knechel operates laundromats in Pennsylvania. He also is the treasurer of the Delaware Valley Coin Laundry Association. He recently took some time to talk with...

‘Fun’ for the Whole Family

Orginally posted - Oct 21, 2013 Ask most laundry owners about their landlords and you're likely to get more than a few responses that are less than suitable for a family publication such as ours. Not so with Kevin Moyle, who operates Loads of Fun in Houghton, Mich....

Learn From My Mistakes

Originally posted - Oct 09, 2014 When building my two self-service laundries, I really thought I had covered all my bases. I even shared my design with a paid consultant and a few veteran store owners to see what they thought. And yet I still overlooked several...

Leading the Way

Originally posted - Jan issue/2012 Kenny Wells has always been and entrepreneur to some degree. Before entering the coin laundry business, he was a real estate broker, primarily managing his own apartments and mobile homes as rental property. Along the way, he also...

‘Power’ Hitter

Originally posted - June issue 2012 Richard Costello is president of Acela Energy Group, an energy consulting group specializing in energy procurement and load management, as well as energy conservation training, auditing and on-site wind and solar generation...

Help Your Staff Help Your Business

Originally posted - Aug issue/2012 Winning customer service is your self-service laundry's best competitive advantage. It's the lifeblood of any business. In fact, you can offer promotions and slash vend prices to bring in as many new customers as you want, but unless...

Branded!

Originally posted - April issue/2012 Building a Brand for Your Self-Service Laundry May Be the Smartest Business Move You Make All Year Think only those big corporate types need to bother with such frivolous, esoteric topics are branding? Think again. Your brand says...

On the Front Lines

Originally posted - Aug issue/2012 Store Attendants Discuss the Laundry Business from Their Perspective It's easy to underestimate the job that self-service laundry attendants perform. However, their duties couldn't be more significant. After all, if a customer has a...

It’s a Small World

Originally posted - Oct issue/2012 Alliance Laundry Systems Helps Grow the Self-Service Laundry Business on a Global Level (This is the first in a series of articles that will focus on the international scope of the self-service laundry business, while examining the...

Chain Reaction

Originally posted - Oct 30, 2014 One of every four self-service laundry owners today operates multiple locations, according to the Coin Laundry Association's 2014 Coin Laundry Industry Survey. And that number has risen consistently. Each year, more and more...

Internet Marketing

Originally posted - Feb issue/2012 Customers Are Looking For You Online. Can They Find You When was the last time you looked up a business' phone number in the Yellow Pages? When last did you rely on the knowledge of a sales assistant when looking to make an informed...

Back to Basics

Originally posted - Oct issue/2012 A Look at Some of Today's Successful ‘No-Frills' Laundry Operations If you spend any time reading the industry trade magazines, surfing the industry websites or attending industry events, you might be led to believe that the only...

This Month's Issue

The Business of Laundry: Models That Work
PlanetLaundry Podcast: AI as a Business Partner – Changing the Game for Laundromat Owners
Member Spotlight: Redefining Utility Access for the Modern Laundromat
CLEAN SHOW 2025: Schedule of CLA Events
And More…

THE LATEST ON LAUNDROMATS

Industry News

Eastern Funding Gives Back with Habitat for Humanity Projects

Eastern Funding LLC recently joined forces with Habitat for Humanity New York City on projects to create affordable homes for families in need. On September 20-21, more than 50 Eastern Funding employees volunteered at Habitat for Humanity construction sites in Hollis,...

Detergent Solutions Hosts Service Seminar, Store Tour

Store owners and technicians from across lower Michigan recently attended a Dexter Laundry service seminar and toured a unique self-service laundry facility during an event hosted by distributor Detergent Solutions in the Detroit suburb of Utica. The two-part service...

LaundryCares Foundation Increases Support for The Laundry Project

In light of the devastation caused by Hurricane Irma, laundry charities collaborate to offer assistance to affected communities. The LaundryCares Foundation has partnered with The Laundry Project to help bring aid in the form of free laundry services to areas in...

American Cleaning Institute Unveils Laundry Safety Initiative

The American Cleaning Institute is launching PACKETS UP!, a consumer education initiative with fashion critic and mom of two, Zanna Roberts Rassi, as part of its ongoing effort to help reduce the number of accidents related to liquid laundry packets. As part of this...

Dexter Laundry Working Closely with Distribution Network in Storm-Damaged Regions

Dexter Laundry is working closely with its distributors in Florida, Texas and the Gulf Coast to help laundry owners recover from the recent storms that have devastated those areas. "To everyone affected by the recent hurricanes, please know that the thoughts and...