Florida Distributors Donate Commercial Washer to Local Pet Rescue Organization

Laundry Owners Warehouse and The Laundry Shop – two laundry distributorships based in Ft. Lauderdale, Fla. – have partnered in support of Paws Fur Recovery, a pet rescue organization located in nearby Indiantown, Fla. The two companies donated a commercial LG washer...

How to Market Your Amenities

Make Your Laundromat a Place People Love I recently renovated my house and faced a big challenge –furnishing it. I had the basics in mind but wanted everything to come together just right. So, I called a few furniture stores I liked, and one of them said something...

Reimagining the Laundromat Experience

Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities It’s no secret that today’s successful laundromats are embracing customer-centric amenities that transform what was once a mundane chore into a convenient, even...

Engaged Employees, Happy Customers

Building a Positive Workplace Culture in Your Laundromat Since I started consulting in 2005, I’ve heard a common sentiment among business owners and executives: “I just want people who work.” And why wouldn’t a business owner want this? After all, human capital theory...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

To Disclose or Not Disclose

What should be said about a former employee when you receive a call from a prospective new employer requesting information about the employee's performance? In one California case, the plaintiff voluntarily left her employment with the defendant and then sought new...

Common Sense vs. Company Policy

The concept of common sense clashed with company policy in a decision regarding an El Torito Restaurant in Burlingame, Calif. A disabled individual requested permission to use the employee restroom on the first floor, to avoid dealing with the 18-stair climb leading...

Liability Can Be a Slippery Slope

Picture this scenario: A woman slips and falls on the floor of your self-service laundry and suffers substantial injury to her back. An ambulance is called to transport the customer to a nearby hospital. The wailing sound of the siren grows fainter and fainter as the...

Headlines

Teamwork (Part 2)

Originally posted - Jul 23, 2014 [This is the second of a two-part series on ways to build a successful team of laundry attendants.] We recently reached out to a number of self-service laundry owners and asked them to briefly outline their team management practices...

The CLA Member of the Year

Originally posted - Dec 12, 2013 Brian Brunckhorst is currently the owner of four laundromats in the San Francisco Bay area. He's also the vice president and treasurer of the Golden State Coin Laundry Association, a real estate investor, the author of the popular...

A Sense of Community

Originally posted - Dec 20, 2013 When the Tasty Baking Company (makers of the popular Tastykake line of snack foods) decided to relocate its production facility, the move opened up a 30-acre parcel of prime real estate in northern Philadelphia, where the company's...

A New Beginning

Originally posted - Jan 27, 2014 After years of unclogging other people's pipes as a licensed master plumber, Florida's Willy Gibson turned his attention to a completely different type of pipe, as the co-owner - along with his wife Margie - of a Pensacola-based smoke...

Second Time Around

Originally posted - Sep 24, 2013 Avenue Coin Laundry in Libertyville, Ill., opened its doors for the first time this past July. However, store owner Ron Parsons is hardly new to the self-service laundry industry. "In 1979, I bought a place called the Carousel Coin...

‘Landlord and Tenant’

[ Originally posted - Feb 25, 2014 As the president of Alabama-based Joy Enterprises, Mark Joy is clearly one of the leaders within the franchised fast-food business in his state. With nearly 20 Subway restaurants, a half dozen Long John Silver's locations and a...

Giving Back

Originally posted - Nov 19, 2013 Jeff Lindemann likes to say that he's probably not the best businessman. However, the facts are the facts. And the former police officer and his wife, Mandy, currently own and operate not one or two - but three - successful businesses...

The Tax Man

Originally posted - Feb 20, 2014 Joe Crosby is a senior vice president and principal at MultiState Associates, which provides ongoing legislative monitoring and lobbying assistance to the Coin Laundry Association. Prior to joining MultiState, Crosby spent 11 years...

‘The Quarter is Our Workhorse’

Originally posted - Apr 02, 2014 Jon Cameron's career in U.S. currency began in 1972 at the Baltimore Branch of the Federal Reserve Bank of Richmond. In 1987, moving from cash operations to cash policy and Reserve Bank oversight, he transferred to the Board of...

Committed to Your Success

Originally posted - May 06, 2014 Julie O'Rourke has spent the last 20 years in trade association management. For the past four years, she has served as the director of membership for the Coin Laundry Association. Prior to joining the CLA, Julie was the assistant...

Build Your Brand

Originally posted - Dec 23, 2013 As CEO of brand management firm Turkel Brands, Bruce Turkel has been creating and working with valuable brands for more than 25 years. Born and raised in Miami, Mr. Turkel studied design at the University of Florida and rushed to New...

CLA Member of the Year

An Interview with Chicago Multi-Store Owner Paul HansenPaul Hansen is a third-generation laundry owner who owns six vended laundries in Chicago. He also currently serves as the president of the Illinois Coin Laundry Association.This past June, at the Clean Show in Las...

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This Month's Issue

 

  • Reimagining the Laundromat Experience: Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities
  • Business Management: Building a Positive Workplace Culture
  • Digital Marketing: Make Your Laundromat a Place People Love
  • Company Close-Up: The Vision Behind Masters Laundry Equipment
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Continental Adds Customer Care Associate

Continental Girbau Inc. has named Eric Novak the company's new customer care associate. In this position, Novak will interface with Continental's customer care department to process and maintain in-house orders and shipping dates, handle warranty administration and...

Continental Honors Lavatec with Business Partner of the Year Award

Continental Girbau Inc. recently recognized Lavatec Laundry Technology Inc. with its 2016 Business Partner of the Year Award. The honor salutes Lavatec's superior business results while working in partnership with Continental and its customers. Lavatec President Mark...

Continental Names 2016 Distributors of the Year

Continental Girbau Inc. recently recognized Skyline Equipment Inc. with its 2016 Vended Laundry Distributor of the Year Award, an honor that distinguishes distributors for outstanding performance in the vended laundry market. Simultaneously, the Wisconsin-based...

CG West Adds Commercial Laundry Sales Specialist

Continental Girbau West - headquartered in Santa Fe Springs, Calif. - has named Jason McAninch its new commercial laundry sales specialist. In this position, McAninch will manage commercial vended and on-premises laundry sales and marketing efforts for the company....

Survey: Small Business Faces Major Workforce Issues

The National Small Business Association, in partnership with Cynthia Kay and Company Media Production, has released the 2017 Small Business Workforce and Labor Survey, which quantifies how workforce issues ranging from immigration to education to background checks...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

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The Business Mind

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Wash With Wally

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Viewpoint

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.