Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years   For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

Member Spotlight: Lab-Tested, Laundry-Approved

How Laundry Labs Plans to Change the Industry In today’s business world, efficiency and quality are paramount – and the commercial laundry industry is no exception. Recognizing the need for superior cleaning solutions specifically tailored to laundromat operators,...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

Teamwork

Teamwork

Store Owners Share Their Tactics for Creating a Motivated, Effective Staff of Laundry Attendants It’s easy for the uninitiated to underestimate the job that laundromat attendants perform. However, their duties couldn’t be more significant. After all, if a customer has...

The Unattended Laundromat

The Unattended Laundromat

Successful Multi-Store Operators Explain How They Make This Business Model Work for Them For many laundromat owners, building a quality, reliable, and affordable staff has always been the most difficult piece to completing the small-business puzzle. And with lingering...

Invest in Your Operations

Invest in Your Operations

A Look at Chicago-Based Distributor Midwest Laundries From a young age, Jim Schultz was drawn to the idea of owning his own business. And, with a number of family members already involved with the laundry business, he quite naturally became very familiar with the...

Headlines

12 Steps to Success in Life and Business

Some Common Sense Advice to Make You a Stronger Laundry Owner – And a Better Person Believe it or not – there is a strong relationship between the behavior patterns of your personal life and your business life. Although there are several different ways to measure...

CG West to Host Customer Appreciation Days

Continental Girbau West will host a three-day customer appreciation event on September 12-14 at the company’s headquarters in Santa Fe Springs, Calif. This free event, which will run from 10:00 a.m. to 4:00 p.m. each day, is open to current and potential CG West...

Renovate, Renew, Reimagine

Best Practices for Transforming Existing Laundromats for Greater Profit Breathing new life into that old laundromat you just bought may present as many challenges as opportunities – at least in the beginning. Navigating the journey of laundromat renovation requires a...

Give Your Bottom Line a ‘Boost’

Veteran Operators Partner with Digital Marketing Expert to Launch New Industry Marketing Company Are you happy with your current marketing strategy? Does your laundry business even have one? Marketing is often referred to as a necessary evil. In an industry that’s...

Eastern Funding Bolsters Sales Team

Eastern Funding LLC – a financial lender to laundromats, industrial laundries, car washes, commercial vehicles, and other businesses – has announced that Raina Bass has joined the company as loan officer. Bass, who will focus on commercial laundry financing, joins...

Digital Marketing’s Role in Your Laundromat’s Makeover

Merging Physical and Digital Transformations with Your Store Renovation One morning, I walked into this quaint neighborhood coffee shop that I frequent occasionally, and something just felt off. The rustic tables had been replaced with sleek, minimalist designs. There...

‘We Have Become a Force in This Industry’

An Interview with Ana Figueroa of Alliance Laundry Systems Distribution Ana Figueroa is the vice president of operations and finance for Alliance Laundry Systems Distribution – West Region, headquartered in South Gate, Calif. Ms. Figueroa graduated from California...

Whirlpool Unveils New Technology Center

Whirlpool Corp. has unveiled a new, 153,000-square-foot technology center in St. Joseph, Mich. The more than $60 million project expands and replaces much of the current St. Joseph Technology Center – and represents the first of a three-phase plan to redesign an...

WashClub Expands DoorDash Partnership

WashClub, a New York-based on-demand laundry and drycleaning service, recently announced the expansion of its partnership with DoorDash to serve laundry customers in the Bronx. The laundry service first launched this offering to residents of Brooklyn and Queens in...

Garment Care Demystified

A Comprehensive Guide for Full-Service Laundry Operators Your customers’ garments are more than just pieces of fabric. They hold the stories and experiences of those who wear them. As wash-dry-fold and pickup-and-delivery services continue to grow, laundromat owners...

American Trade Magazines Names New Publisher

American Trade Magazines, LLC – the parent company of textile-care B2B publications American Coin-Op, American Drycleaner, and American Laundry News – has announced a change in leadership. Effective August 1, Associate Publisher and National Sales Director Donald...

HappyNest Hosts Annual Partner Conference

Laundry pickup-and-delivery service HappyNest, headquartered in East Greenwich, R.I., hosted its 2nd annual Partner Conference on June 20-22 in Newport, R.I. – with more than 50 of the company’s laundromat partners from across the U.S. gathering for the event. The...

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This Month's Issue

 

  • Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
  • Women In Laundry: Haley Gould Finds Perfect Fit
  • Company Close-Up: Company Founded to Help Small Businesses Shines
  • New Member Spotlight: How Robotics Could Change Laundromat Industry
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Laundry Service CEO Named Among Emerging Young Entrepreneurs

The National Minority Supplier Development Council recently named Daniel Ellis, chief executive officer at Aloha Laundry Life, to the organization’s ninth cohort of its Emerging Young Entrepreneurs program. Ellis’ laundry pickup-and-delivery service is currently...

HappyNest Continues to Expand PUD Availability

Laundry pickup-and-delivery service HappyNest expanded its availability in 20 states across the U.S. in 2023. To meet the growing demand for laundry PUD services, the company launched new partners in such markets as Tucson, Indianapolis, Austin, Tampa, Memphis, and...

Curbside Laundries Launches Text Message Marketing Module

Laundromat management software provider Curbside Laundries has introduced its new text message marketing module, which is now available to all of the company’s clients using its wash-and-fold POS and pickup-and-delivery software. According to the company, the...

CleanCloud Reaches Business Milestones

Entering its 10th year in business, laundry industry software provider CleanCloud recently announced it has hit a couple of major milestones signaling the company’s continued growth. The software provider has topped 10 million customers worldwide who have benefitted...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Changing the Game

Changing the Game

Today’s Technology Can Reach Out to Potential Wash-Dry-Fold Customers Even Before They Realize They Have a Need for Your Laundry Services Last month, I used this space to discuss digital marketing and the need to develop an online presence in order to grow a...

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The Business Mind

The Randomness of Business Life

The Randomness of Business Life

The Statistical Concept of ‘Regression to the Mean’ – and How It Impacts Your Laundry Operation I’m presently working toward a doctorate degree in clinical psychology. And, as part of the program, I’ve been required to take a number of courses in advanced statistics....

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Wash With Wally

Wash with Wally: Parking is Paramount

Wash with Wally: Parking is Paramount

I own a 4,000-square-foot laundromat that does a good business. However, I’ve noticed that on Saturdays and Sundays we often turn business away because we simply don’t have enough parking availability on those busy weekends. The building next to us is for sale. Do you...

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Viewpoint

You’ve Never Been More Essential

You’ve Never Been More Essential

“Once you learn to read, you will be forever free.” – Frederick Douglass You’ve likely had a few pressing issues on your mind these last several months. Namely, the health and well-being of your family, employees and customers – not to mention, quite possibly, that of...

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Digital Marketing

Marketing by the Numbers

Marketing by the Numbers

Four Key Performance Indicators All Laundry Owners Need to Track I’m going to make you do some math in this article. But I promise it’s the good kind of math – the kind that lets you know if your marketing plan is actually doing some good for your laundromat business....

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.