Longtime Laundromat Owner on 23 Years of Service, Challenges, Community Impact

For more than two decades, Lee Ann Geurts has been a steady force in her Brooklyn Park community in Minnesota, running three laundromats that have become known not just for clean clothes, but for connection, comfort, and care. What began as a business venture for her...

Green is Good Business 

Green Operations Increasingly Important to Feed Consumer Demand  When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses.   “The...

Leveling the Playing Field

John Um wanted to make sure small business owners could get fair pricing and access to reliable suppliers without needing to have significant buying power. As a leader whose career spanned several major retail and e-commerce companies, he had seen firsthand how hard...

Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

My Neighbors Tree Offends Me! Can I Get Out the Ax?

So your neighbor has trees. Large trees. Large trees with offending branches and roots. In fact, your local fire department is considering citing you because the branches of one of these offending trees are perilously close to your chimney. One day, you notice that...

Don’t Forget to Lock Up

At approximately 5:00 a.m. on a day in August, a few years back, a female tenant was assaulted in her Inglewood, Calif., apartment by an unknown assailant who was later caught and identified. The culprit had apparently entered through a window in the dining area of...

10 Ways to Irritate Your Customers… Guaranteed!

Originally posted - Jan 04, 2012 The coin laundry business is a volume-driven business. In other words, the more customers the better – and your machines don't get tired, don't take vacations, don't complain and never refuse to wash and dry a load of clothes....

Headlines

Wash with Wally: Stocking Your Wash-Dry Fold Business

Originally posted - Jun 01, 2012 What types of cleaning products and other items are required for me to have what you would consider a fully stocked wash-dry-fold arsenal for my attendants? Basically, to start a wash-dry-fold service, you need bagging supplies -...

Wash with Wally: Cleaning Non-Stainless Dryers

Originally posted - Feb 15, 2013 My dryer fronts are not stainless steel. They have a painted white finish that is slightly grainy, and I've been having some difficulty keeping them clean. How would you recommend I clean these dryers? I would recommend you buy any...

How Much is My Rent?

Your coin laundry's lease states, under a paragraph called "rent," that you are to pay a sum of money to the lessor once a month, on the first day of each month during the term of the lease. Is that all it costs you to "rent" your store from your lessor?| Look further...

To Disclose or Not Disclose

What should be said about a former employee when you receive a call from a prospective new employer requesting information about the employee's performance? In one California case, the plaintiff voluntarily left her employment with the defendant and then sought new...

Common Sense vs. Company Policy

The concept of common sense clashed with company policy in a decision regarding an El Torito Restaurant in Burlingame, Calif. A disabled individual requested permission to use the employee restroom on the first floor, to avoid dealing with the 18-stair climb leading...

Liability Can Be a Slippery Slope

Picture this scenario: A woman slips and falls on the floor of your self-service laundry and suffers substantial injury to her back. An ambulance is called to transport the customer to a nearby hospital. The wailing sound of the siren grows fainter and fainter as the...

Lease Option: Future Rent Shall Be Determined By Mutual Agreement

In an action arising out of San Francisco, a tenant entered into a written lease with a landlord for a term of five years. The lease contained an option provision, which provided as follows: "Providing the Lessee has faithfully performed all of the terms, covenants...

‘I’m Behind in My Rent! What’s Next?’

As the title character, Harold Hill, in the Broadway musical, "The Music Man," observes, "Trouble! Right here in River City!" Substitute the name of your hamlet for River City and the message should be clear. In most states, a three-day notice to pay rent or quit must...

Some Advice on Giving Advice

A member of the Coin Laundry Association recently called me regarding an adverse ruling in small claims court, which resulted in a $770 judgment against the laundry owner. Apparently, an attendant employed by the owner assisted a customer – at the customer's request –...

Laundry Leases: Exercising Your Option to Renew

The most important asset of your self-service laundry business is your lease. Washers and dryers produce little income in storage or in a parking lot. As you probably know, coin laundry operators are repeatedly advised to enter into long-term lease arrangements,...

When Colleges Offer Free Laundry

A laundry owner located near a state university recently posed an interesting legal question. It seems that the school has begun offering "free laundry" to students residing in its dormitories. And, in fact, this appears to be somewhat of a trend, as an increasing...

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September Magazine Issue

This Month's Issue

 

  • Connecting, Learning, Advocating: CLA Maximizes Impact at Clean Show 2025

  • Member Spotlight: Finding a Niche in the Laundromat Industry

  • PlanetLaundry Podcast: Turning Setbacks into Success: Saichelle McNeill’s Journey

  • A Laundromat With Heart: Inside Cherry Drive’s Customer-First Approach

  • And More…

THE LATEST ON LAUNDROMATS

Industry News

CLA’ss Dinner Party Packed; Honors Industry Leaders

The Coin Laundry Association held a festive dinner party at The Clean Show on June 6, 2017. In attendance were CLA members including laundry owners, prospective laundry investors, distributors, CLA staff and manufacturers, as well as partners of the organization and...

Clean 2017 Attendance Numbers Top 2015 Event

At a press conference held by the Clean Executive Committee at the Las Vegas Convention Center on the third day of Clean 2017, CEC Chair Mary Scalco released some impressive numbers regarding the first two days of this year's show. Scalco said she was "very pleased...

CLA, DLI Team Up for First-Ever Joint Session at Clean 2017

The Coin Laundry Association and the Drycleaning & Laundry Institute kicked off Day Two of Clean 2017 in Las Vegas with the first joint educational presentation by two of the show's sponsoring organizations in the 40-year history of the event. As CLA President and...

Online Marketing: The 10 Keys to Facebook Success

The first day of Clean 2017 in Las Vegas wrapped up with a jam-packed presentation by digital marketing expert Bonnie Hanson of The Laundry Doctor, based in St. Paul, Minn. Approximately 450 people attended this educational session, which was held in the exhibition...

Coin Laundry Association Salutes Industry Leaders

The Coin Laundry Association has announced two of the recipients of its 2017 Industry Awards. The winners were recognized at Clean 2017, at a special cocktail reception on Monday, June 5, at the Las Vegas Convention Center. The honorees are: Member of the Year – Paul...

FROM YOUR FAVORITE INDUSTRY EXPERTS

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The Laundry Doctor

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The Business Mind

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Wash With Wally

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.