Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years   For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

Member Spotlight: Lab-Tested, Laundry-Approved

How Laundry Labs Plans to Change the Industry In today’s business world, efficiency and quality are paramount – and the commercial laundry industry is no exception. Recognizing the need for superior cleaning solutions specifically tailored to laundromat operators,...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

’Zoned In, Part 2

’Zoned In, Part 2

What Can Ozone Do for Your Laundry Business? [This is the second of a two-part feature article on the use of ozone in a laundromat setting. You can read Part 1 here.] In the first part of this article, we discussed the nuts and bolts of introducing ozone to the...

’Zoned In, Part 1

’Zoned In, Part 1

What Can Ozone Do for Your Laundry Business? [This is the first of a two-part feature article on the use of ozone in a laundromat setting.] Art Jaeger knows a good marketing idea when he sees one. And, at the Coin Laundry Association’s Excellence in Laundry Conference...

Getting the Message Across

Getting the Message Across

Tiffany Outdoor Enables Laundromat Owners to Benefit from ‘Place-Based’ Media In 2008, with more than a decade of media experience, Bert and Barbara Rosenthal decided to branch out from their printing business, Tiffany Press, and create Tiffany Outdoor – an...

Headlines

HappyNest Grows Pickup-and-Delivery Service

Laundry pickup-and-delivery service HappyNest has expanded its availability to Norwood, Mass., through the company’s new partner, South Norwood Laundromat. Located 15 miles from Boston, the store now provides HappyNest laundry services to residents and businesses in...

The Perfect Business Partner, Part 2

Maximizing Your Laundromat’s Vending Operation [This is the second of a two-part feature article on how to build a profitable vending operation within your laundromat. You can read Part 1 here.] Leading laundromat owners discuss the vending operations at their...

Wash with Wally: Cleaning Ceramic Tile

I have 5,000 square feet of ceramic tile in my laundromat. It has a non-slip surface that is hard to clean. What is an effective, inexpensive way to clean it without adding more soap and leaving streaks? Most ceramic floors should be cleaned with an acid-based...

The Perfect Business Partner, Part 1

Maximizing Your Laundromat’s Vending Operation [This is the first of a two-part feature article on how to build a profitable vending operation within your laundromat.] Beyond washers, dryers and folding tables, perhaps the most commonly found pieces of equipment in...

Whirlpool Opens New $52 Million Plant in Argentina

Whirlpool Corp. has announced the opening of its new $52 million production plant in Fátima, within the district of Pilar in Argentina. “With more than 30 years in Argentina, Whirlpool has become known as one of the main appliance brands in the country,” said Joao...

HappyNest Expands Availability in Massachusetts

Laundry pickup-and-delivery service HappyNest has expanded availability through its new partner, Laundry World, based in Fall River, Mass., and about 50 miles south of Boston. “We take pride in the services we provide, and customer service and quality are our top...

Mr Jeff Expands Footprint in Miami

Miami entrepreneur Sergio Aguirre – the first U.S. franchisee of laundry pickup-and-delivery service Mr Jeff – is expanding his service territory into the Brickell neighborhood of Miami. “Since opening, our Miami franchisee has already experienced early success in...

Anger Management

Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....

‘Cream of the Crop’

Ohio Distributor Focuses on Top-Quality Used and Reconditioned Equipment Triad Laundry Equipment isn’t your typical laundromat distributor. Unlike most companies serving the vended laundry industry, Triad has chosen to focus on the used equipment niche. “There aren’t...

Franchise Hits Major Milestone

Laundry and drycleaning franchise CD One Price Cleaners, headquartered in Oak Brook, Ill., recently announced it had reached a production milestone – washing and folding five million pounds of laundry. CD One Vice President of Marketing Jonathon Reckles credited a...

HappyNest Expands Reach in Southern California

Laundry pickup-and-delivery service HappyNest has expanded its availability to Tujunga, Calif., and the surrounding region through new partner Elite Laundry Center. Based in Tujunga, Elite Laundry now offers HappyNest PUD laundry services to residents and businesses...

LaundroLab Grows Its Corporate Team

Laundromat franchise LaundroLab has announced new additions to its corporate team. They are: David Reeves, chief operating officer; Jason Carache, director of finance and accounting; and Keith Martinez, new store opening project manager. Reeves is an operations...

SPONSORED CONTENT

Business Solutions

Laundromat Marketing

CleanCloud talks to industry experts about the tactics they use to attract new customers and encourage repeat business in our latest webinar

Watch Webinar

June 2025 Cover of PlanetLaundry Magazine

This Month's Issue

 

  • Green is Good Business: Green Operations Increasingly Important to Feed Consumer Demand
  • Women In Laundry: Lee Ann Geurts Loves a Challenge
  • Store Profile: Kings Laundry Kicking it in Los Angeles
  • Untapped Growth Opportunities
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

PayRange, Turns Announce Exclusive Partnership

PayRange Inc., a provider of mobile payments for unattended retail operations, has announced an exclusive licensing agreement with laundromat and drycleaning software provider Turnsapp Inc. “We are particularly impressed by the scope and caliber of Turn’s offerings,”...

CLA Promotes Gonzalez

The Coin Laundry Association has named Christina Gonzalez the organization’s new director of finance and human resources. Gonzalez, who joined CLA in April 2012, most recently served as the association’s director of administration and accounting. In her new role, she...

CSC ServiceWorks Announces Leadership Changes

Consumer services platform company CSC ServiceWorks Inc. has announced changes to its executive leadership team. The company’s board of directors has appointed Rod Castellanos as chief executive officer, who has served as co-CEO and been a member of the board since...

WashClub Partners with DoorDash in New York City

Brooklyn-based on-demand laundry and drycleaning service WashClub has announced its partnership with DoorDash to provide New York City customers with quick, convenient delivery. Currently, this new offering is available exclusively in Queens and Brooklyn. However,...

New Ownership at Mountain Electronics

Long Brothers Holdings Inc. (RDM Industrial Electronics Inc.) has acquired the assets of laundry electronic equipment remanufacturer Mountain Electronics Inc. “Customers are guaranteed a smooth transition of ownership with no immediate changes to ordering,...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Maximizing Your Wash Dry Fold Labor

How to Build Key Efficiencies into Your Full-Service Laundry Business In last month’s column, I wrote about the keys to partnering with your local drycleaner, which will be one of the educational topics discussed at Clean 2017 in Las Vegas. This month, I’d like to...

read more

The Business Mind

The Psychology of Risk

The Psychology of Risk

Mastering the Uncertainties of Laundromat Ownership “Ninety-five percent of thought, emotion and learning occur in the unconscious mind without our awareness.” – Dr. Gerald Zautman, Professor Emeritus, Harvard University It’s a well-accepted fact that all business...

read more

Wash With Wally

Wash with Wally: Cleaning in Cold Water

Wash with Wally: Cleaning in Cold Water

I’m considering switching to a cold-water detergent for my wash-dry-fold business in order to save some money on my natural gas bill. Does this make sense? I don’t want to sacrifice the quality of the wash I offer my full-service customers. No, that does not make...

read more

Viewpoint

Building Strong Connections

Building Strong Connections

More meetings in more places for more people. This is the goal of the reinvented affiliate program and the new meeting concept that the Coin Laundry Association is excited to launch. In the May 2018 issue of PlanetLaundry, CLA President and CEO Brian Wallace wrote the...

read more

Digital Marketing

Traditional vs. Digital

Traditional vs. Digital

What Marketing Methods are Right for Your Laundromat in 2020 and Beyond? Digital marketing is the future, right? As someone on the frontlines of digital marketing for the laundry industry, I certainly believe that to be true – but that doesn’t mean you should change...

read more

Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.