The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business 

Green Operations Increasingly Important to Feed Consumer Demand  When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses.   “The...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

‘Helping Youth in Need’

‘Helping Youth in Need’

New York Laundry Owner Shares His Thoughts on Adding a Literacy Element to His Business Model Multi-store owner Steve Levine may be the perfect role model for the LaundryCares Foundation’s literacy programs and Family Read, Play & Learn Centers. After all, he’s...

Life of a Salesman

Life of a Salesman

An Interview with Bryan Maxwell of Western State Design Bryan Maxwell is the senior laundry specialist for Western State Design, a major laundry equipment distributor, headquartered in Hayward, Calif. Maxwell began with Western State in 1988 – selling industrial OPL...

Word to the Wise, Part 2

Word to the Wise, Part 2

Laundromat Owners Share Best Practices for Long-Term Success [This is the second of the two-part feature article. Read Part 1 here.] Several leading laundromat owners share their best business and operational advice, tips and strategies for new store operators and...

Headlines

Mr Jeff Expands Footprint in Miami

Miami entrepreneur Sergio Aguirre – the first U.S. franchisee of laundry pickup-and-delivery service Mr Jeff – is expanding his service territory into the Brickell neighborhood of Miami. “Since opening, our Miami franchisee has already experienced early success in...

Anger Management

Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....

‘Cream of the Crop’

Ohio Distributor Focuses on Top-Quality Used and Reconditioned Equipment Triad Laundry Equipment isn’t your typical laundromat distributor. Unlike most companies serving the vended laundry industry, Triad has chosen to focus on the used equipment niche. “There aren’t...

Franchise Hits Major Milestone

Laundry and drycleaning franchise CD One Price Cleaners, headquartered in Oak Brook, Ill., recently announced it had reached a production milestone – washing and folding five million pounds of laundry. CD One Vice President of Marketing Jonathon Reckles credited a...

HappyNest Expands Reach in Southern California

Laundry pickup-and-delivery service HappyNest has expanded its availability to Tujunga, Calif., and the surrounding region through new partner Elite Laundry Center. Based in Tujunga, Elite Laundry now offers HappyNest PUD laundry services to residents and businesses...

LaundroLab Grows Its Corporate Team

Laundromat franchise LaundroLab has announced new additions to its corporate team. They are: David Reeves, chief operating officer; Jason Carache, director of finance and accounting; and Keith Martinez, new store opening project manager. Reeves is an operations...

All You Need is ‘Luv’

Texas Laundromat Chain Champions the LaundryCares Message The LaundryCares Foundation’s early childhood literacy initiative – and its accompanying Family Read, Play & Learn Centers – seem tailor-made for Laundry Luv. In fact, the Texas-based company with...

Localize Your Message

Five Local Marketing Tactics That Can Grow Your Laundry Business Marketing can be a tricky subject to approach. On one hand, you want to attract new customers and gain business. On the other hand, you have a lot of options, information, competing ideas, and most...

Whirlpool Expands Care Counts Laundry Program

While students have been back to in-person learning for about a year, the effects of the COVID-19 pandemic continue to impact attendance rates nationwide. According to the National Center for Education Statistics, 72 percent of U.S. public schools reported an increase...

Minnesota Publication Recognizes Laundromat Chain

For the second year in a row, the Star Tribune has named Tumble Fresh Coin Laundries “Minnesota’s Best” laundromat, based on the publication’s readers’ poll of top businesses throughout the state. “We got really good at what we were doing,” said Stephen Linn, chief...

2ULaundry Expands Business to Tampa

Pickup-and-delivery service 2ULaundry will open a new location on October 31 in Tampa, Fla. It will be the company’s second market after launching in Charlotte, N.C. “Tampa has always been on our roadmap for expansion,” said Dan D’Aquisto, co-founder and president of...

Laundromat Safety is No Accident, Part 2

Here’s How to Keep Your Employees and Customers Safe – And Your Business Compliant with Today’s OSHA Regulations [This is the second of a two-part feature on workplace safety in the laundromat. You can read Part 1 here.] There are some measures that don’t necessarily...

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September Magazine Issue

This Month's Issue

 

  • Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
  • Business Profile: Delivering a Superior
    Laundry Experience
  • Member Spotlight: Rick Rome –
    Innovating Laundry, One Customer at a Time
  • Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

EVI to Acquire ALCO Washer Center

EVI Industries Inc. recently announced that it has executed a definitive agreement to acquire ALVF Inc. – dba ALCO Washer Center, a distributor of commercial laundry products and provider of related technical installation and maintenance services to the laundromat and...

Alliance Distribution Announces Fall Shows

Alliance Laundry Systems Distribution-West Region in California has released its fall show schedule, which kicks off on September 8 in San Diego and wraps up September 16 in San Francisco. The Fall Laundry Festival will feature special rebates on Speed Queen models,...

ACI Unveils Bilingual Laundry Safety Resource

The American Cleaning Institute recently convened with hundreds of top safety experts and partners at the Safe Kids Worldwide Childhood Injury Prevention Convention for four days of conversation focused on preventing unintentional childhood injuries. During the event,...

Alliance Distribution Expands West Region

Alliance Laundry Systems has acquired the distribution assets of Dynamic Sales and Service, based in Kirkland, Wash. Dynamic has more than three decades of experience providing commercial laundry solutions in the Pacific Northwest and Alaska. “We remain committed to...

PayRange, Turns Announce Exclusive Partnership

PayRange Inc., a provider of mobile payments for unattended retail operations, has announced an exclusive licensing agreement with laundromat and drycleaning software provider Turnsapp Inc. “We are particularly impressed by the scope and caliber of Turn’s offerings,”...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Growing Your Business by Serving Your Community

Seniors and Other Niche Market Segments May Be Perfect Opportunities to Build Your Wash-Dry-Fold Clientele In many ways, doing wash-dry-fold laundry for seniors in your community can almost be considered a public service commitment. At my store, I have about half a...

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The Business Mind

The Psychology of Risk

The Psychology of Risk

Mastering the Uncertainties of Laundromat Ownership “Ninety-five percent of thought, emotion and learning occur in the unconscious mind without our awareness.” – Dr. Gerald Zautman, Professor Emeritus, Harvard University It’s a well-accepted fact that all business...

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Wash With Wally

Wash with Wally: Cleaning Yoga Blankets

Wash with Wally: Cleaning Yoga Blankets

I have been approached by a potential commercial client about cleaning yoga blankets. They are heavy wool blankets about the size of a twin bed sheet. This client doesn’t want to dryclean the blankets. What’s the best way to wash them? And how would I dry these items...

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Viewpoint

Define Your Business

Of all the factors impacting the success of a laundromat, site selection is right up there with having sufficient capital to launch and operate a new business. Both affect a business' chances of succeeding to a larger degree than almost any other factors.With that...

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Digital Marketing

Deconstructing the ‘App’

Deconstructing the ‘App’

Three Types of Apps Any Business Can Use – Even Yours When you hear the word “app,” you probably think about something on your phone that has a pretty specific use. Something like the Facebook app or your bank app. They’re useful and handy – but, ultimately,...

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.

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