PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Coping with COVID-19
Laundromat Owners Share Their Thoughts on Providing Essential Services During These Historic and Unsettling Times With the outbreak of the COVID-19 virus, our world changed – seemingly overnight. At least for now. Sheltering in place, social distancing and personal...
The Art of Legendary Customer Service
How to Create a Culture of Connection Within Your Marketplace Customer service in a laundromat may not qualify as an “art form,” per se. However, over the years, I’ve encountered some fantastic store owners and attendants who let me know that I definitely was in the...
The New ABCs of Worker Classification
Are Your Workers ‘Employees’ or ‘Independent Contractors?’ In 2018, the California Supreme Court issued a decision in Dynamex Operations West, Inc. v. Superior Court of Los Angeles in which a new standard – commonly referred to as the “ABC Test” – will be used to...
Headlines
Wash with Wally: Selecting the Perfect Laundry Site
I’m interested in building a new laundromat. I have two locations, but I feel that I have time to handle a third store as well. My first two laundries were built by the previous owners, so I’m not very familiar with the due diligence process of knowing how to properly...
HappyNest Expands Into Boston Area
Laundry pickup-and-delivery service HappyNest is now available in Boston, through its new partner, Boston Laundry, Inc. The 9,000-square-foot facility in Malden, Mass., serves residents and businesses in cities and towns throughout Essex, Middlesex and Suffolk...
Setomatic-SpyderWash Names West Coast Account Manager
Setomatic Systems-SpyderWash has named Ryan West its new West Coast account manager. West began his career in the laundry industry 10 year ago, as a laundromat owner. Since then, he has held laundry equipment sales and laundromat brokerage positions at Elite Business...
Planet Laundry Podcast Episode 24: An Interview with Mike Kelly
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association. In this episode, Coin Laundry Association Director of Membership and Education Danielle Bauer chats with Mike Kelly, director of distribution...
Embracing Change
I began my career in the commercial laundry industry in 1980 as a regional sales manager for one of the major equipment manufacturers. Since then, I’ve held various sales and management positions, owned a finance company focused on the laundromat industry, served as a...
Statewide Laundry Unveils Enhanced Website
Statewide Laundry Equipment – a regional distributor serving Florida, Georgia, South Carolina, North Carolina and southern Virginia – has launched a redesigned website featuring a number of new user-friendly features. The company has remodeled its website to better...
Make Yourself Replaceable
Stop Working IN Your Laundromat Business One of the most common questions I receive when helping other laundromat owners is how to build a great team. Typically underpinned within this question is a bigger question, and it usually follows shortly thereafter – that...
SuperSuds Adds Third HappyNest Territory
Laundry pickup-and-delivery service HappyNest is now available in Richmond, Va., via its laundromat partner, SuperSuds. The Richmond-based facility is also serving Chester, Chesterfield, Henrico and Midlothian. Earlier this year, HappyNest expanded into Prince William...
‘Web’ Site Selection
Developing a Strong Online Community for Your Laundry Business We all know that finding just the right site for your laundromat can make all the difference in whether or not your new business is a success. And the same goes for your “digital site” – that is, your...
Signs, Signs… Everywhere a Sign
How to Make Signage an Essential Ingredient of Your Laundromat’s Marketing Strategy Have you ever thought about how many signs you see in a given day? Likely, it numbers in the hundreds if you consider the signage on the internet, on buildings, on billboards, and in...
Wash-Dry-Fold POS Hires Customer Success Manager
Wash-Dry-Fold POS has named Chelsea Ramsey as the company’s customer success manager. Most recently, Ramsey managed eight locations within the Splash ’Em Out Coin Laundry chain in Kentucky. “Not only had she already taught dozens of laundromat attendants how to use...
Big Time
Are We Seeing the Rise of the Large-Format Mega-Laundry? Dave Menz is admittedly a bit consumed with the laundromat business. “Since 2010, I’ve been obsessively studying and researching the industry, and networking with those within it,” explained Menz, who added that...
SPONSORED CONTENT
This Month's Issue
- Reimagining the Laundromat Experience: Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities
- Business Management: Building a Positive Workplace Culture
- Digital Marketing: Make Your Laundromat a Place People Love
- Company Close-Up: The Vision Behind Masters Laundry Equipment
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Clean 2022: CLA Explores the ‘Next Generation’ of Laundromats
CLA Director of Membership and Education Danielle Bauer welcomed nearly 600 attendees to the organization’s first educational seminar of Clean 2022 at the Georgia World Congress Center in Atlanta. With laundromats designated as an “essential business,” the industry...
LaundryCares Hosts Free Laundry Day in Atlanta
On the day before Clean 2022, the Coin Laundry Association’s LaundryCares Foundation hosted a free laundry day in Atlanta. This event was held from 10:00 a.m. to 2:00 p.m. at five laundry locations in and around the show’s host city: Bustin Suds Laundromat, Atlanta...
Clean 2022: A Southern Accent
An Overview of What the Trade Show’s Host City Offers Its Visitors After a three-year, COVID-induced hiatus, the laundry industry’s largest trade show and convention is back. The Clean Show is returning to the industry’s center stage for the first time since 2019 –...
HappyNest Expands Reach in Virginia
Laundry pickup-and-delivery service HappyNest has partnered with Sammi’s Econo Coin laundromat in Hampton, Va. The deal brings HappyNest laundry service to the Hampton, Newport News and Yorktown markets. The company’s service is also available Fort Eustis, Fort...
SBA Releases New Lending Data
The U.S. Small Business Administration Office of Advocacy recently released its “Small Business Lending in the United States, 2020” report, which shows that small business loans (those below $1 million) increased by nearly 40 percent from 2019 to 2020, largely due to...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
The Three ‘P’s of Wash-Dry-Fold
Packaging, a Personal Touch and a POS System are Keys to Boosting Your Drop-Off Laundry Business In the next five years, you may not recognize the wash-dry-fold business. It very likely will be growing significantly in just about every market. Most of this growth will...
The Business Mind
Pulling the ‘Trigger’
Seven Psychological Triggers Sure to Boost Your Customer Acquisition MarketingWould you like to know how to attract more customers by understanding what piques their interest in your laundry business?For several years, I have written that the key to successfully...
Wash With Wally
Wash with Wally: The Importance of Rinse Cycles
Due to the high cost of water, I recently eliminated the last two rinses on all of my washers. My machines are now set to deliver a prewash, a wash cycle, and one rinse cycle. Did I make a mistake, or is everyone doing this these days? Honestly, I don't know of any...
Viewpoint
Is Now the Time to Upgrade Your Laundry?
Laundry owners got an early Christmas present this past December, when the Protecting Americans from Tax Hikes Act of 2015 was signed into law. This new law permanently (until further notice, at least) expanded the Section 179 deduction limit to $500,000....
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
