PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
I’d Like to Speak to the Manager
On the Front Lines with Some of the Laundry Industry’s Leading Store Managers In an industry once dominated by unattended, self-service operations, the role of store managers in laundromats has never been more critical. As laundries evolve into full-service businesses...
Designing for Success
Winning Ideas for Your Next Laundromat Design, Layout, or Remodeling Project Designing or remodeling a laundromat requires careful planning and strategic decision-making to create a space that is both functional and inviting. A well-designed laundromat not only...
Safety First, Last… Always
The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...
Headlines
Onnera Group Names New Head of Marketing
Onnera Group – an international business group providing equipment solutions worldwide, including laundry equipment – has appointed Dawn Nagle its marketing director in North America for the Fagor and Domus commercial laundry brands. With more than a decade of...
Cents Launches Call Center for Laundry Businesses
Business management platform Cents has launched Cents Assist, a call center and customer experience solution designed exclusively for laundry businesses. This new service combines AI-powered technology with human expertise to improve how laundry businesses handle...
Reimagining the Laundromat Experience
Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities It’s no secret that today’s successful laundromats are embracing customer-centric amenities that transform what was once a mundane chore into a convenient, even...
Engaged Employees, Happy Customers
Building a Positive Workplace Culture in Your Laundromat Since I started consulting in 2005, I’ve heard a common sentiment among business owners and executives: “I just want people who work.” And why wouldn’t a business owner want this? After all, human capital theory...
Publication Recognizes Eastern Funding’s Karen Tennant
Karen Tennant, vice president of risk management for Eastern Funding, has been named to Monitor’s list of Top Women in Equipment Finance for 2024. The recognition highlights Tennant’s contributions and leadership within the industry, showcasing her dedication and hard...
CCI, PayRange Settle Patent Allegations
PayRange, a developer of mobile payment solutions for unattended retail, and laundry payment technology provider Card Concepts Inc. have reached a settlement in a patent infringement lawsuit brought by PayRange against CCI. As part of the mutually agreed-upon...
Milnor Names New Chief Operating Officer
Pellerin Milnor Corp. recently announced the promotion of Rick Kelly to executive vice president and chief operating officer. Kelly began his career with Milnor in 1988 and has served as vice president of sales and marketing since 2002. Throughout his 36 years with...
Full Throttle into Laundry Sales
An Interview with Samantha Peters of Advanced Laundry Systems Samantha Peters serves as a Dexter Laundry sales representative for Advanced Laundry Systems, headquartered in Golden, Colo. Peters attended Regis University in Denver, where she played on the lacrosse...
CLA, Laundromat Industry Defeat Tax Threat in Louisiana
When Louisiana Governor Jeff Landry called a special session late this year, it was clear that raising the sales tax rate and expanding the scope of services taxed were squarely in the lawmakers' crosshairs. Although much of the political conversation centered on...
Alliance’s Jeff Bailey Announces His Retirement
Alliance Laundry Systems has announced the retirement of a veteran member of its North America sales team. Senior Regional Sales Manager Jeff Bailey will close out his career after more than two decades with Alliance. His last day will be December 31. Bailey started...
EVI Industries Reports Record First Quarter Results
EVI Industries Inc. has announced its operating results for the first quarter of its fiscal year ending June 30, 2025. First quarter records were achieved in revenue, gross profit, gross margin, operating profit, net income, and adjusted EBITDA. The company also...
Huebsch Honors Rhino Laundry
Huebsch recently named Rhino Laundry & Dry Cleaning Specialists its 2023 Distributor of the Year. “The Rhino team has really taken our Huebsch brand to new heights in its market, particularly in 2023,” said Craig Dakauskas, senior vice president of North America...
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Scaling Wash & Fold Operations
Learn how to grow your wash & fold from an offering into a money-making operation.
This Month's Issue
- Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
- Business Profile: Delivering a Superior
Laundry Experience - Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time - Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Whirlpool Among ‘Most Admired’ Companies
For the 15th year in a row, Whirlpool Corp. has been named one of the “World’s Most Admired Companies” by Fortune. Whirlpool was once again selected for this honor due to the company’s performance, management, products, and commitment to the communities around the...
Eastern Funding Announces Texas Workshops
Eastern Funding will host the next two events in its Laundry Business Workshop series on April 9 and 10 in Houston and Dallas, respectively. The workshops are open to existing laundromat owners, new investors, and other industry participants, including equipment...
CleanCloud Unveils New Automated Marketing Tool for Laundry Owners
Laundromat point-of-sale system provider CleanCloud has introduced Automated Flows – a built-in marketing tool to help laundromat owners run targeted, multi-step campaigns without additional software costs. With Automated Flows, store owners can set up multi-step drip...
EVI Industries to Acquire Girbau North America
Girbau North America, a provider of commercial and industrial laundry solutions, has announced that it is being acquired by EVI Industries Inc., a publicly traded company dedicated to the commercial laundry industry across North America. GNA, formerly a subsidiary of...
Laundry Owners Warehouse Hosts Successful Trade Show
Laundry Owners Warehouse recently hosted a successful trade show at the company’s headquarters in Ft. Lauderdale, Fla. The event, which drew a strong turnout of laundromat owners and industry professionals, introduced the new X-Series line from Dexter Laundry. Dexter...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
In Your Face
Never Stop Looking for Creative Ways to Get Your Brand in Front of Your Customers – And Potential Customers If you’re a regular reader of PlanetLaundry, you know that my fellow columnists Stephen Bean and Dennis Diaz are always talking about the importance of your...
The Business Mind
Vive La Différence
How to Use Diversity Marketing to Boost Sales and Grow Your Laundry Business For a long time, marketing efforts for companies big and small had one major common denominator. Essentially, they all targeted an older, white audience. Years ago, this strategy may have...
Wash With Wally
Wash with Wally: The Keys to Cleaning Cloth Restaurant Napkins
I have potential commercial account that would require us to launder cloth napkins for an Italian restaurant. The napkins are red and most certainly will have oil and other food stains. The client wants these napkins laid out flat for delivery. What are the best...
Viewpoint
Location, Location, Location
Over the last 42 years, I’ve had countless new laundry investors and existing store owners contact me for help finding new locations – more precisely, great locations. Although I would love to take out a magical crystal ball and have such a location jump out in front...
Digital Marketing
Home Sweet Home
How to Make Your Laundromat Feel Like Home to Your Customers… No Matter Where Home May Be Last summer, I decided to jet off to the Mediterranean. I thought it’d be cool to pick up a little bit of every language before I went. Trust me, my Italian was more spaghetti...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
