Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years   For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

Member Spotlight: Lab-Tested, Laundry-Approved

How Laundry Labs Plans to Change the Industry In today’s business world, efficiency and quality are paramount – and the commercial laundry industry is no exception. Recognizing the need for superior cleaning solutions specifically tailored to laundromat operators,...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

Through Your Customers’ Eyes

Through Your Customers’ Eyes

Taking the Mystery Out of Customer Service In a former life, I used to sell mystery shopping services. And most of the mom-and-pop entrepreneurs I approached typically had trouble understanding why they needed it. However, they heartily agreed that “large” companies...

From Demographics to Dollars

From Demographics to Dollars

Industry Experts Decode the Art and Science of Finding the Ideal Laundromat Location “Location, location, location.” You’ve heard it hundreds of times. It’s the key to retail success. It’s your magic wand to laundromat riches. Just find that ideal location. But what...

Born of Necessity and Innovation

Born of Necessity and Innovation

Local Entrepreneurs Build Sustainable Alaskan Laundromat, Addressing Arctic Challenges and Community Needs In the heart of Fairbanks, Alaska, which is well known for evening skies painted brilliant hues by the Northern Lights and lit brightly by the midnight sun, a...

Headlines

Tech Talk

How Today’s Technology is Transforming Tomorrow’s Laundromat Industry In an era where convenience and efficiency are paramount, technology has become a game-changer for laundromats, transforming them from basic service providers into high-tech hubs of cleanliness....

Southeastern Laundry Equipment Acquires Cochrane Repair Service

Southeastern Laundry Equipment Sales, headquartered in Marietta, Ga., has acquired Cochrane Repair Service, a company specializing in commercial laundry equipment repair and maintenance throughout the Carolinas. Founded in 1983, Cochrane Repair Service provides...

Alliance Adds Industry Veteran to Sales Team

Alliance Laundry Systems has added Rick Case to its sales team. “Rick has a tremendous amount of industry experience and will make an immediate impact for our Alliance Laundry Systems Distribution team,” said Mike Hand, vice president, North America Commercial Central...

Alliance Distribution Expands West Region with New Acquisition

Alliance Laundry Systems has acquired the distribution assets of Bestway Laundry Solutions, headquartered in Corona, Calif. The distributorship is a leading provider of UniMac on-premises laundry equipment. “California is an area where we see excellent potential for...

How Well Do You Know Your Business?

The Keys to Making Smart, Data-Driven Decisions for Your Laundromat The laundromat business is simple, right? You find a location with excellent traffic flow, super visibility, stellar demographics – and Voila! Decades of profits and business success are yours. Well,...

Wash with Wally: Cross-Training Your Laundry Attendants

I recently hired a new attendant and have discovered that he possesses great mechanical skills. So, I was thinking of cross-training him to handle some of the more simple equipment issues that arise at my store, in addition of course to his attendant duties. Is there...

Laundry Industry Mourns Bob Cowen

Laundry industry pioneer Robert Clifford Cowen, an ownership partner in B&C Technologies, passed away peacefully at his home on September 13 at the age of 102. Cowen began his career in 1956 as an engineer and quickly became a driving force in the commercial...

Eastern Funding Hosts Successful Workshops in California

Eastern Funding continued its Laundry Business Workshop series in Los Angeles and Orange County on September 10 and September 11. Both events drew strong groups of attendees, which included laundromat owners, prospective investors, and other laundry industry...

EVI Announces Cash Dividend

EVI Industries Inc., headquartered in Miami, has announced that its Board of Directors approved a special cash dividend of 31 cents per share on EVI’s common stock, a 10 percent increase over the amount of the special cash dividend paid by EVI last October. The...

Doing Double Duty

How to Maximize Revenue with Full-Service, After-Hours Work Savvy laundry owners often glean revenue from multiple services, even when it means processing full-service work after hours. Although growing the full-service side of your laundry business will take time, if...

A Lease You Can Live With

Industry Professionals Share Tips and Strategies for Successful Lease Negotiation Securing an optimal lease is crucial for laundromat owners, impacting both financial stability and operational success. In the competitive landscape of commercial real estate, especially...

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This Month's Issue

 

  • Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
  • Women In Laundry: Haley Gould Finds Perfect Fit
  • Company Close-Up: Company Founded to Help Small Businesses Shines
  • New Member Spotlight: How Robotics Could Change Laundromat Industry
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Publication Recognizes Eastern Funding’s Karen Tennant

Karen Tennant, vice president of risk management for Eastern Funding, has been named to Monitor’s list of Top Women in Equipment Finance for 2024. The recognition highlights Tennant’s contributions and leadership within the industry, showcasing her dedication and hard...

CCI, PayRange Settle Patent Allegations

PayRange, a developer of mobile payment solutions for unattended retail, and laundry payment technology provider Card Concepts Inc. have reached a settlement in a patent infringement lawsuit brought by PayRange against CCI. As part of the mutually agreed-upon...

Milnor Names New Chief Operating Officer

Pellerin Milnor Corp. recently announced the promotion of Rick Kelly to executive vice president and chief operating officer. Kelly began his career with Milnor in 1988 and has served as vice president of sales and marketing since 2002. Throughout his 36 years with...

CLA, Laundromat Industry Defeat Tax Threat in Louisiana

When Louisiana Governor Jeff Landry called a special session late this year, it was clear that raising the sales tax rate and expanding the scope of services taxed were squarely in the lawmakers' crosshairs. Although much of the political conversation centered on...

Alliance’s Jeff Bailey Announces His Retirement

Alliance Laundry Systems has announced the retirement of a veteran member of its North America sales team. Senior Regional Sales Manager Jeff Bailey will close out his career after more than two decades with Alliance. His last day will be December 31. Bailey started...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

In Your Face

In Your Face

Never Stop Looking for Creative Ways to Get Your Brand in Front of Your Customers – And Potential Customers If you’re a regular reader of PlanetLaundry, you know that my fellow columnists Stephen Bean and Dennis Diaz are always talking about the importance of your...

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The Business Mind

Relatively Speaking

Relatively Speaking

How to Navigate the Minefield of Working with Family Members Years ago, after earning my master’s degree in clinical psychology, I went to work in my father’s foundry business as the company’s director of sales. At the time – and as is likely the case today as well –...

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Wash With Wally

Wash with Wally: Removing Rust Stains

Wash with Wally: Removing Rust Stains

I have a rust problem at my laundromat. A few of my dryers have lost portions of their galvanized finishes in some spots – and, as a result, they are creating rust stains on some of my customers’ clothes and linens. How can I remove these rust stains? There are a few...

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Viewpoint

Location, Location, Location

Location, Location, Location

Over the last 42 years, I’ve had countless new laundry investors and existing store owners contact me for help finding new locations – more precisely, great locations. Although I would love to take out a magical crystal ball and have such a location jump out in front...

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Digital Marketing

Spinning Success

Spinning Success

Four Marketing Strategies to Implement in 2024 Toward the end of last summer, helping my nephews gear up for the coming school year taught me something interesting about making smart choices. In years past, we typically grabbed the flashiest, most popular items – you...

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.