What the CARES Act Means for Laundry Owners

President Donald Trump has signed a massive $2.2 trillion economic rescue bill in an effort to offer some financial relief to the nation, which has been shaken by the recent COVID-19 outbreak. The package – called the Coronavirus Aid, Relief and Economic Security...

CLA Forced to Cancel Excellence in Laundry Conference

In light of the current health concerns surrounding the COVID-19 outbreak and related government actions within the state of California, the Coin Laundry Association has announced the cancellation of its upcoming Excellence in Laundry Conference. The event – which had...

Trump Signs COVID-19 Worker Relief Bill

President Donald Trump on Wednesday signed the Families First Coronavirus Response Act, a measure created to ensure paid sick leave for workers and to widen coronavirus testing. Senators overwhelmingly supported the House bill that covers the cost of all coronavirus...

CCI Celebrates 20 Years in Business

This year marks the 20th year of business for CCI, more formally known as Card Concepts Inc. “As with many things in life, time has flown by,” said CCI President Steve Marcionetti. “I remember our first card system install as if it were yesterday.” Twenty years is no...

CLA COVID-19 Update

Coin Laundry Association (CLA) is closely monitoring coronavirus (COVID-19) updates from the Centers for Disease Control (CDC) and other appropriate national and local public health authorities.  CLA’s top priority is the health and well-being of our members and their customers. Learn more and access resources by clicking the button below.

When Competition Moves In…

When Competition Moves In…

How to Respond When a New Laundry Business Enters Your Market Bill Gates has carved into his desk a quote by Andy Grove, one of the founders of Intel. It states: “Success breeds complacency… complacency breeds failure.” This may sound strange or surprising, but there...

The Local Laundry Hub

The Local Laundry Hub

For Many of Today’s Vended Laundry Owners, It’s No Longer a ‘Cash-at-All-Cost’ Business An exciting movement is taking hold within the vended laundry industry. More and more laundries are serving as community hubs, where giving back is as important as receiving....

Please Advise…

Please Advise…

Successful Laundry Owners Share the Best – And Worst – Business Advice They’ve Ever Received “In life, you need many more things besides talent. Things like good advice and common sense.” – Hack Wilson, Major League Baseball Player from 1923-1934 “No enemy is worse...

Headlines

Is 2020 Finally the Year?

If Starting a Laundromat Business is on Your To-Do List for the New Year, Here’s Your Game Plan 2020 has a nice ring to it, doesn’t it? It’s very symmetrical and pleasing to look at – and kinda fun to say, too. And, for some of you reading this, it may be a lucky...

‘Disruptive in a Good Way’

Utah Landlord Discovers New Success in the Laundromat Industry In 2006, the housing market was starting its quick descent, and rumors of a recession were beginning to rumble. It was during this time that Joe Jepsen decided to make a big move and buy enough properties...

HappyNest Opens St. Louis Location

Laundry pickup-and-delivery service HappyNest recently announced its expansion into the St. Louis market. “We have been interested in expansion into middle America since we launched HappyNest, and we feel Graylin Slater and his team will be a great partner for us...

When the Dry Goes Well…

From Equipment Mix to Payment Structure, Here’s How Laundry Owners are Fitting Dryers into The Overall Business Equation Despite major advances in high-speed washer extraction technology, a laundromat completely free of dryers is still nowhere on the horizon. At the...

[Video] The New CLA

“Change is inevitable; growth is optional.” – John C. Maxwell Happy New Year! As we enter a new year and a new decade, the Coin Laundry Association is looking forward to celebrating its 60th anniversary in 2020. Video Of course, we’re understandably proud of this long...

Wash with Wally: Negotiating a Long-Term Lease

I’m in the process of signing a lease for a laundromat. Due to the large investment, I am considering asking the landlord for a 20-year lease, which would give me enough time to pay off the debt and establish a profitable laundry business, with extra years left on...

Be a Smooth Operator

Grow Your Laundry Business by Eliminating Points of Friction Leonardo da Vinci was born in Tuscany, Italy, in 1452. Although he had no formal education, he dabbled in painting (Mona Lisa and The Last Supper, to name a few), sculpting, architecture, engineering,...

CLA Connect LIVE: The Year in Review

Pictured above: The CLA would like to send a big thank you to its most loyal Connect LIVE attendee, King Lee (left) of Dexter Laundry Inc., who attended the most events in 2019! The new CLA Connect LIVE program officially launched this past January – with the goal of...

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This Month's Issue

  • Building a Winning Team: Finding, Attracting and Retaining Great Employees
  • The Art of Legendary Customer Service
  • The New ABC’s of Worker Classification
  • The Business Mind: Are you Stifling Your Attendants?
  • and more…

THE LATEST ON LAUNDROMATS

Industry News

Western State Design to Host Spring Service Seminars

Western State Design has announced that it will host free service seminars in April. These events were created to help vended laundry operators learn best practices for the optimal operation and maintenance of their Dexter Laundry equipment. The training sessions will...

CLA Announces Speakers for Excellence in Laundry Conference

Every two years, the Coin Laundry Association hosts the Excellence in Laundry Conference, drawing hundreds of laundry industry professionals from across the country. The 5th biennial Excellence in Laundry Conference will bring world-class speakers and industry...

CLA Brings Together Laundry Professionals in New Jersey

Current and potential store owners, as well as laundry equipment distributors and manufacturers, gathered in Hackensack, N.J., on February 5 to network, enjoy a nice meal and sharpen their business knowledge at the most recent CLA Connect LIVE event. The program...

HappyNest Launches New Location in Kentucky

Laundry pickup-and-delivery service HappyNest has expanded into the Lexington, Ky., market. “As we build our brand in the southeast region, we have several key markets where we want to find the best operators, and Lexington is one of them,” said HappyNest founder John...

HappyNest Expands into Nashville Market

Laundry pickup-and-delivery service HappyNest has launched a new location in Nashville. “Nashville has quickly become one of the hottest spots in the country, and we wanted to be a part of the action,” said HappyNest founder John MacKrell. “The Wash House has quickly...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Getting Into Your ‘Comforter’ Zone

Getting Into Your ‘Comforter’ Zone

Build Your Business by Becoming the Comforter-Cleaning Specialist in Your Marketplace In today’s world of drycleaners and commercial laundries all trying to carve out their own special niche by adding extra services, such as residential wash-dry-fold laundry and...

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The Business Mind

The Art of Self-Discipline

The Art of Self-Discipline

Master These Five Key Aspects of Your Entrepreneurial Life As once noted by a brilliant psychiatrist, “life is difficult – but once we realize it is so and accept that fact – it becomes much easier because we don’t expect otherwise.” What’s more, our most common,...

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Wash With Wally

Wash with Wally: Removing Sunscreen Stains

Wash with Wally: Removing Sunscreen Stains

I recently had a wash-dry-fold customer bring in several shirts with a distinct rosy stain around the necklines and down the fronts. We’ve determined that the stains were caused by sunscreen. All efforts to remove the stains have failed. Do you have a suggestion for...

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Partners in Laundry

To say the least, business partnerships of any kind are always going to be challenging. In fact, the majority of partnerships I've ever seen have failed, rather than succeeded. What's the problem? I believe the issue is that a business partnership is much like a...

A New Beginning

When my husband and I bought our first laundromat in June of 2016, I had been employed by Corporate America for more than 30 years. However, I was laid off just 21 days after that laundromat purchase.I had begun my professional career in 1983 as a designer for Bell...

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