PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
At Your Service
What Are You Doing to Delight Your Laundry Customers? The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways. – Richard Branson The numbers don’t lie… More than half of...
The Dreaded Refund
And Why It's Really Not All That Terrible – If Handled CorrectlyI have some terrible news for you. I hate to be the one to break it to you, but I find myself compelled to let you know…Someone on your team is going to make a mistake. Or an accident will happen. Or a...
Working Together
Is a Business Partnership Right for You?Atypical. Nontraditional. A little weird.Lisa and Daryl Johnson will agree that their business partnership – and subsequent laundry industry success – is probably all of those and more.It began as a fairly normal husband/wife...
Headlines
GNA Hires Sales Manager Trainee
Girbau North America recently added Tyler Willman to its staff as a regional sales manager in training. During his training, Willman will be immersed in all aspects of the company’s internal departments – including shipping and receiving, parts, technical services,...
HappyNest Opens New Atlanta Location
Laundry pickup-and-delivery service HappyNest recently announced its further expansion into the Atlanta market. “We have seen early success in the Atlanta market, so this was the perfect time to bring in Miguel Beckles and his team to service the area north of...
ASAE Honors CLA, LaundryCares with 2020 ‘Power of A’ Award
ASAE has honored the Coin Laundry Association’s LaundryCares Foundation with a 2020 Summit Award, which is the highest recognition under The Power of A awards program. “On behalf of everyone at the Coin Laundry Association and the LaundryCares Foundation, I would like...
Aaxon Now Scheduling In-Store Visits
Aaxon Laundry Systems, headquartered in Fort Lauderdale, Fla., has announced that it will be visiting laundromats this fall by appointment. As an alternative to the company’s annual fall shows, Aaxon will go directly to the owners – visiting stores in Orlando in...
‘In the Middle of Every Difficulty Lies Opportunity’
How to Stay Wired to Successfully Deal with the COVID-19 Pandemic Can I be completely honest with you? I certainly don’t in any way mean to minimize the very real human toll that the COVID-19 pandemic has exacted. However, I’m finding this whole coronavirus mess to be...
CLA Releases 2020 Industry Survey
The Coin Laundry Association has announced the release of its annual Industry Survey. Each year, the CLA commissions Readex Inc. – a nationally recognized independent research company – to conduct an industrywide survey of laundromat owners. The data, in essence,...
PlanetLaundry Podcast, Episode 8: The Next Chapter
This message is brought to you by PlanetLaundry, the magazine of the Coin Laundry Association. In this episode we will hear PlanetLaundry editor Bob Nieman interview laundromat owner Stephen Gramaglia, a professional in the laundry industry who has become a first-time...
The Next Chapter
Laundry Industry Veteran Stephen Gramaglia Discusses His New Life as a First-Time Store Owner After more than 20 years of helping would-be laundromat owners finance their entrepreneurial dreams, Stephen Gramaglia has opened his own vended laundry business – CleanFresh...
The Lifeblood of Your Laundromat
A Look at the Current Utilities Markets – And What Laundry Owners Are Doing to Control Costs Natural gas futures collapsed to a 25-year low below $1.50 per MMBtu in late June, due in part to an ongoing supply glut made worse by the coronavirus-induced drop off in...
Wash with Wally: Ozone Injection vs. COVID-19
My laundromat has two banks of washers – for a total of 16 machines – that feature ozone injection. I was wondering if ozone is effective at killing the COVID-19 virus. If so, I will definitely want to begin extensively promoting and advertising this feature of my...
Laundrylux Launches Online Store
Laundrylux recently announced the launch of its new online store at shop.laundrylux.com. “I’m proud that Laundrylux is a company putting the needs of its customers first,” said President Cody Milch. “With this new online store, we can meet the changing demands of the...
U.S. Mint Reacts to Coin Shortage, Asks for Consumers’ Help
The impact of COVID-19 pandemic has resulted in the disruption of the supply channels of circulating coinage – the pennies, nickels, dimes and quarters that the U.S. businesses and consumers use in their day-to-day transactions. “In normal circumstances, retail...
SPONSORED CONTENT
This Month's Issue
- Green is Good Business: Green Operations Increasingly Important to Feed Consumer Demand
- Women In Laundry: Lee Ann Geurts Loves a Challenge
- Store Profile: Kings Laundry Kicking it in Los Angeles
- Untapped Growth Opportunities
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Bronx Laundry to Unveil Children’s Learning Space, Announce Educational Programming
Clean Rite Center, located in New York City, is encouraging children to take home a free book as part of a nationwide movement to bring learning to local laundries. On April 2, the Bronx laundromat will unveil a new reading and learning space for children – featuring...
HappyNest Expands into Idaho
Laundry pickup-and-delivery service HappyNest has expanded into Idaho, through its new laundromat partner, Rave Laundry. The Boise-based facility is now providing PUD services to residents and businesses in Ada County, including Garden City. And, earlier this year,...
Clean Show Announces Upcoming Host Cities, Return to ‘Odd-Year’ Scheduling
The Clean Show has finalized the dates and locations for its next two upcoming editions. After Clean 2022 – which will run from July 30 through August 2 in Atlanta – the trade show and convention will return to its traditional schedule of being held during...
Mississippi City Works with Local Laundromats to Launch ‘Rinse & Read’ Program
In Petal, Miss., the city’s Cosmopolitan Club and its Excel by 5 group – a community-based certification designed to improve children’s overall well-being by age 5 – are providing one more way for children to get their hands on books… at the laundromat. This local...
Atlanta Laundromat Business Announces Grant Program
Multi-Store Operators Wade Williams and Yvette Morton Williams Create Marketing Grant to Help New Laundry Owners Succeed Wash & Spin Coin Laundry, based in Atlanta, has announced its Inspired To Grow Higher Award for 2022. The award features a $2,000 grant to be...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
Fire and Water Restoration
Originally posted - Sep 12, 2012 I get calls from laundry owners all across the country about how to handle garments that either have been through fires or damaged by flooding. And, personally, I've done a good deal of work with a number of fire and water restoration...
The Business Mind
‘Wow!’ Your Customers
16 Ways to Improve Your Laundry Business – And, More Importantly, Your Customers' Perceptions of It When was the last time a customer actually blurted out "Wow!" when he or she walked into your laundry for the very first time? My guess is that this probably doesn't...
Wash With Wally
Wash with Wally: Cleaning a Wedding Gown, Offering Ironing Services, and More…
I own a laundromat in a small town without a drycleaner, and one of my customers recently brought in a white wedding gown for me to clean. It is made from a synthetic material, which I believe is polyester. How can I clean it? Before you do anything, be absolutely...
Viewpoint
A Time to Reflect A Time to Move Forward
Originally posted - Dec issue/2012 As I write this column in late October, it seems to be more of a time of positive activity than a time of reflection. I just recently returned from the Coin Laundry Association's Excellence in Laundry Conference in Palm Springs. And,...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
