PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Life Before Laundry
Owners Open Up About Their Professional Backgrounds Prior to Running Their StoresJust taking a wild guess here – but it's probably likely that the vast majority of those of you reading this sentence right now never thought you would ever in a million years be in (or...
A Southern Gentleman
An Interview with Veteran Laundry Distributor Lamar ThomasLamar Thomas, president of T&L Equipment Sales Co., got his start in the laundry industry in 1954, delivering washers and dryers to coin laundries in the Charlotte, N.C. area. In 1967, he joined his father...
Language in the Laundromat
Store Owners Launch Early Childhood Literacy and Learning Program in the Chicago SuburbsLaundry operators Bill Norteman and Jim Cowen know what it's like to try to do the family laundry with children in tow. As the co-owners of JetXpress Laundry in Elgin, Ill., they...
Headlines
Laundrylux Partners with Coin-O-Matic
Laundrylux recently announced a new distributor relationship with Coin-O-Matic – headquartered in the Chicago suburb of Alsip, Ill., and celebrating a century in business. “We’re excited to honor our 100-year anniversary in the laundry industry by providing a...
Understanding Our Economic Behavior
How Our Psychological Makeup Impacts Our Financial Decisions I’ve consulted with a great many laundromat owners over the years. And nearly all of them have been preoccupied with their financial decisions – either those that had been made in the past or those that the...
‘Adjusting Your Sails’
An Interview with Multi-Location Laundromat Owner and Serial Entrepreneur Daniel Marrazzo Daniel Marrazzo is a lifelong resident of Bucks County, Pa., who started his professional career in the construction industry, after graduating from Norwich University – The...
Building a New Relationship with Consumers
Customer Service in Today's Turbulent, Information-Driven World Let’s talk about where businesses are in the world right now. 2020 has been quite a year. And we’re only six months in, which makes everything that’s already happened seem just that much more dramatic....
SLE Holds Sales Meetings, Honors Top Performers
Statewide Laundry Equipment – with locations in Miami, Orlando, Tampa, Jacksonville and Georgia – recently held all-day meetings for the company’s executive and sales teams at the Embassy Suites in Fort Lauderdale, Fla. Attendees were led through a recap of the...
Maytag Adds Superior Laundry to Distributor Network
Maytag Commercial Laundry has named Superior Laundry Equipment Co., headquartered in Brooklyn, N.Y., a supporting distributor for Maytag and ADC commercial laundry products in southern New Jersey, eastern Pennsylvania, Delaware and select northern counties of...
COVID-19 Leaves Laundry Owners Short on Coins
The coronavirus crisis has sparked a nationwide coin shortage that has left retailers scrambling, including some laundromat owners who have found themselves short of the quarters needed to replenish changers. The Federal Reserve recently revealed that the pandemic had...
On the Money
Securing Economic Relief During These Difficult Times According to a recent Coin Laundry Association survey, nearly 40 percent of the laundromat owners who responded indicated that they had applied for federal funding assistance during the COVID-19 pandemic. “Store...
Aaxon to Represent Huebsch in North Florida
Huebsch recently expanded the territory of Aaxon Laundry Systems, headquartered in Fort Lauderdale, Fla. In addition to its current coverage area for Huebsch, the distributor also will now cover the northern region of Florida, up to Tallahassee, for the brand. “We are...
Florida Franchisor Looks to Expand National Footprint
WaveMAX Laundry – a vended laundry franchisor based in Jacksonville, Fla., currently with 16 laundromat locations across multiple states – is looking to aggressively boost its share of the market. The brand has an additional 24 locations under development and nearly...
PlanetLaundry Podcast, Episode 6: Understanding Our Economic Behavior
In this episode, PlanetLaundry columnist Stephen Bean shares the latest installment of his column "The Business Mind" entitled, Understanding Our Economic Behavior: How Our Psychological Makeup Impacts Our Financial Decisions. You can read the full story in the July...
Planning for a New Normal
Key Considerations for Laundry Owners in the Post-COVID-19 World These days, I find myself spending a good chunk of my time thinking about my laundry business – not necessarily about what to do with my PPP stimulus money or how to run my operation in the middle of...
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This Month's Issue
- ‘I’d Like to Speak to the Manager’: On the Front Lines with Some of the Laundry Industry’s Leading Store Managers
- Business Management: Generate Additional Income Through Greater Market Penetration
- Company Close-Up: Western State Design Has Been Helping Laundry Owners Thrive for More Than 50 Years
- New Member Spotlight: How Laundry Labs Plans to Change the Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Mr Jeff Opens Franchise in Miami Market
Home-delivery laundry service Mr Jeff opened its first Florida location in Coral Gables on March 16. The new Mr Jeff location is owned and operated by local entrepreneur and Miami resident Sergio Aguirre. “After learning Mr Jeff was expanding into the United States, I...
Rinse Buys FlyCleaners, Launches in New York City
Laundry and drycleaning service Rinse recently acquired its New York-based competitor, FlyCleaners, and has launched in New York City. Founded by Ajay Prakash, James Joun and Sam Cheng, the San Francisco-based startup said it will expand its laundry...
Laundromat Contributes to Local Nonprofit
Washin’ Coin Laundry, based in Anniston, Ala., recently donated a percentage of the proceeds from its operations to 2nd Chance Inc., a local nonprofit group that provides support for the victims of domestic and sexual abuse. Laundry owner Ken Barrett presented a check...
Whirlpool Commits to ‘Low-Carbon’ Future
The U.S. Department of Energy has recognized Whirlpool Corp. for committing to reduce portfolio-wide greenhouse gas emissions by at least 50 percent within 10 years and to work with the DOE to share successful solutions and decarbonization strategies. As a...
Curbside Laundries Announces Client Appreciation Dinner
Curbside Laundries will host a dinner reception on July 29 – the day before the opening of Clean 2022 – in appreciation of the company’s clients. According to the company, more than 130 Curbside clients will be attendance at the free dinner reception in Atlanta, which...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
Stain Removal: Back to Basics
Originally posted - Aug 27, 2014 I get calls from laundry owners every week, asking a number of questions about different ways to enhance their drop-off laundry businesses. However, the most common queries I receive revolve around stain removal. So, let's go back to...
The Business Mind
‘Wow!’ Your Customers
16 Ways to Improve Your Laundry Business – And, More Importantly, Your Customers' Perceptions of It When was the last time a customer actually blurted out "Wow!" when he or she walked into your laundry for the very first time? My guess is that this probably doesn't...
Wash With Wally
Wash with Wally: Cleaning a Wedding Gown, Offering Ironing Services, and More…
I own a laundromat in a small town without a drycleaner, and one of my customers recently brought in a white wedding gown for me to clean. It is made from a synthetic material, which I believe is polyester. How can I clean it? Before you do anything, be absolutely...
Viewpoint
Help Your Staff Help Your Business
Originally posted - Aug issue/2012 Winning customer service is your self-service laundry's best competitive advantage. It's the lifeblood of any business. In fact, you can offer promotions and slash vend prices to bring in as many new customers as you want, but unless...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
