Florida Distributors Donate Commercial Washer to Local Pet Rescue Organization

Laundry Owners Warehouse and The Laundry Shop – two laundry distributorships based in Ft. Lauderdale, Fla. – have partnered in support of Paws Fur Recovery, a pet rescue organization located in nearby Indiantown, Fla. The two companies donated a commercial LG washer...

How to Market Your Amenities

Make Your Laundromat a Place People Love I recently renovated my house and faced a big challenge –furnishing it. I had the basics in mind but wanted everything to come together just right. So, I called a few furniture stores I liked, and one of them said something...

Reimagining the Laundromat Experience

Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities It’s no secret that today’s successful laundromats are embracing customer-centric amenities that transform what was once a mundane chore into a convenient, even...

Engaged Employees, Happy Customers

Building a Positive Workplace Culture in Your Laundromat Since I started consulting in 2005, I’ve heard a common sentiment among business owners and executives: “I just want people who work.” And why wouldn’t a business owner want this? After all, human capital theory...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

Business Bio: A&Q Laundry Room

Tyesha Offiong A&Q Laundry Room South River, N.J. Before Getting into the Laundry Business… Tyesha formerly served as the director for a non-profit organization. Store Opening March 1, 2015 Business Hours 7:00 a.m. to 9:00 p.m. daily Staff Three part-time...

Building Your Marketing Toolkit

Seven Key Components All Laundry Owners Should Have in Their Promotional ArsenalsLet's say you've just built or purchased a vended laundry. How do you get the word out, attract new customers, develop customer loyalty, and continuously grow your business?If you had to...

A New Look for Local CLA Meetings

Reinvented CLA Affiliate Program Aims for More Meetings in More Places, Less Burden on Volunteers Over the past several months, you've seen a couple of columns from recent CLA Board Chairs Jim Whitmore and Ron Kelley, talking about the strategic planning being done at...

Headlines

Laundromats Are Essential

CLA Releases New Video Highlighting Industry’s Response to the Challenge of COVID-19 The laundromat industry, led by owners and their employees, has stepped up to the challenge of the COVID-19 crisis by increasing disinfecting procedures and applying new approaches...

PlanetLaundry Podcast, Episode 4: HR in the Age of COVID-19

In this episode, PlanetLaundry Editor Bob Nieman interviews HR expert Claudia St. John, President of Affinity HR Group for the story "HR in the Age of COVID-19" which can be found in the June 2020 edition of PlanetLaundry, the magazine of the Coin Laundry Association.

Opening New Doors of Opportunity

Here’s What You Need to Know Before Adding Automatic Doors to Your Laundromat In light of the COVID-19 pandemic, many laundromat owners are currently reevaluating every aspect of their stores’ operations. For many operators, this includes the potential addition of...

Are You Covered?

What Laundry Owners Need to Know About Their Business Insurance During These Difficult Times According to the Small Business Administration, small businesses in the U.S. “are facing an unprecedented economic disruption due to the coronavirus (COVID-19) outbreak.”...

Fowler to Offer Touchless Mobile Payment

Fowler Laundry Solutions, headquartered in Union, N.J., has chosen mobile payment provider PayRange to upgrade the distributorship’s equipment with touchless payment via PayRange’s mobile app. Fowler is mobilizing to adapt to the new realities of doing business during...

HappyNest Launches Location in Daytona Beach

Laundry pickup-and-delivery service HappyNest has expanded into the Daytona Beach, Fla., market. “We have made a concerted effort to find the best partners on the east coast of Florida, and we continue that trend with our new partner, Mykal Tairu,” said HappyNest...

States Expand Worker Protection in the Wake of COVID-19 Outbreak

As legislatures return to governing in the wake of the COVID-19 pandemic, the focus of their work will clearly change in response to a changing world. In terms of employment and labor policy, all levels of government have begun considering expansion of worker benefits...

CLEC Names Director of Operations for Dallas Location

Commercial and Coin Laundry Equipment Co., a factory-direct distributor of Alliance Laundry Systems equipment, has promoted Sam Husain to director of operations for its Dallas facility. Husain, who joined the CLEC team in 2018 as a regional sales manager, has since...

Serving in Uncertain Times

The Laundry Doctor Shares His Plan of Attack During the COVID-19 Outbreak What we’re all going through right now with the COVID-19 pandemic is truly a once-in-a-lifetime event. It’s a test of who we are as people – and what we are as a civilization. As laundry owners,...

Jetz Service to Accept Mobile Payment Across All Compatible Machines

Laundry service and equipment provider Jetz Service Co. – which operates in 18 states throughout the Midwest – and PayRange Inc. recently reached an agreement for Jetz to provide PayRange mobile payment acceptance to all of its PayRange-compatible machines. Currently,...

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This Month's Issue

 

  • Reimagining the Laundromat Experience: Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities
  • Business Management: Building a Positive Workplace Culture
  • Digital Marketing: Make Your Laundromat a Place People Love
  • Company Close-Up: The Vision Behind Masters Laundry Equipment
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Fabric Health to Expand into Pittsburgh

Fabric Health, a Philadelphia-based startup, has announced its expansion to Pittsburgh following its first place win in the Richard King Mellon Foundation’s first-ever pitch competition. Winning a $500,000 investment from the foundation, Fabric Health will take its...

Five States Focused on Tax Policy

State and local government relations company MultiState Associates is predicting that lawmakers will move quickly to wrap up legislative work this session so that they can get out onto the campaign trail. “Sessions during an election year are always a little slimmer,...

Three Brothers to Bring LaundroLab Concept to Phoenix

Brothers Josh, Eric and Zach Mann have signed a four-unit agreement with laundromat franchise LaundroLab to bring the brand’s first locations to the Phoenix market. The Mann brothers all attended the University of Arizona in Tucson. However, each took separate career...

States to Focus on Worker Classification

As states kick off their 2022 legislative sessions, one main issue lawmakers are expected to explore within the area of labor and employment is worker classification, according to state and local government relations firm MultiState Associates. In 2019, California...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Top Targets

Originally posted - Jun 20, 2012 Drive around your marketplace. Most likely, there's a hair salon on seemingly every corner. And hair salons can become great commercial clients. Many salons work with large commercial laundries, due to the great number of dirty towels...

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The Business Mind

‘Wow!’ Your Customers

16 Ways to Improve Your Laundry Business – And, More Importantly, Your Customers' Perceptions of It When was the last time a customer actually blurted out "Wow!" when he or she walked into your laundry for the very first time? My guess is that this probably doesn't...

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Wash With Wally

Viewpoint

Help Your Staff Help Your Business

Originally posted - Aug issue/2012 Winning customer service is your self-service laundry's best competitive advantage. It's the lifeblood of any business. In fact, you can offer promotions and slash vend prices to bring in as many new customers as you want, but unless...

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.