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Check out the November 2025 issue of PlanetLaundry, the official publication of CLA.
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Featured Articles
Cover Story
On Guard
Protect Your Business from Theft, Vandalism and Violent Crime Statistics will tell you that the overall crime rate across most U.S. cities has declined somewhat during the last two years. However, just a cursory Google search of the terms “laundromat" and “crime,"...
Business Spotlight
Good Marketing Feels Like a Warm Welcome
If you want customers to keep coming back – whether they’re folding socks, dropping off towels or scheduling delivery – you need more than ads. You need to make them feel like they belong. I love throwing dinner parties. Not the stuffy kind with assigned seating and...
Columns
The Business Mind
Know Your Customers
Here’s How to Keep Your Laundry Business Growing Steadily by Systematically Tracking Your Client Metrics “Revolve your world around your customers, and more customers will revolve around you.” – Anonymous It’s widely accepted that today’s consumers are inundated with...
Wash With Wally
Wash with Wally: How to Safely Clean Bar Towels
We have accounts with several large restaurants to wash their bar mops, towels, and rags. I’ve heard of rags and towels – even clean ones – spontaneously combusting. Is there a specific process to help guard against this, as well as a recommended timeline in which to...
The Laundry Doctor
A Change of Heart
The Laundry Doctor Reconsiders His Perspective on the Profitability of the Wash-Dry-Fold Business For 20 years, I’ve warned laundromat owners against letting their wash-dry-fold operations interfere with and encroach upon the self-service end of their businesses....