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Check out the November 2025 issue of PlanetLaundry, the official publication of CLA.
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Featured Articles
Cover Story
On Guard
Protect Your Business from Theft, Vandalism and Violent Crime Statistics will tell you that the overall crime rate across most U.S. cities has declined somewhat during the last two years. However, just a cursory Google search of the terms “laundromat" and “crime,"...
Business Spotlight
Future-Proofing Your Laundry Business
Why documented processes, HR systems, and talent retention build long-term value. By Rich Cruz, MS, SHRM-CP Organizational Consultant | Co-Founder, Harmonious Workplaces When I worked in lockstep with the laundry business community between 2017 and 2021, I met...
Columns
The Business Mind
Know Your Customers
Here’s How to Keep Your Laundry Business Growing Steadily by Systematically Tracking Your Client Metrics “Revolve your world around your customers, and more customers will revolve around you.” – Anonymous It’s widely accepted that today’s consumers are inundated with...
Wash With Wally
Wash with Wally: Removing Tough Smoke Odors
I have a wash-dry-fold customer who is a heavy smoker. In the summer, it seems that the clothes he brings in are at their worst; even the plastic hamper he brings them in reeks of cigarette smoke. I have tried an odor-reducing fabric softener from my laundry supplier,...
The Laundry Doctor
A Change of Heart
The Laundry Doctor Reconsiders His Perspective on the Profitability of the Wash-Dry-Fold Business For 20 years, I’ve warned laundromat owners against letting their wash-dry-fold operations interfere with and encroach upon the self-service end of their businesses....