Stomping on the Front Lines
Many of us got into the laundromat business due to its simple nature and consistent characteristics. For most people, doing their laundry is a weekly demand. For all, it’s a basic necessity – not a luxury. And, for store owners, this provides a smooth and reliable...
Coping with COVID-19
Laundromat Owners Share Their Thoughts on Providing Essential Services During These Historic and Unsettling Times With the outbreak of the COVID-19 virus, our world changed – seemingly overnight. At least for now. Sheltering in place, social distancing and personal...
Girbau Group Acquires Capital of Chinese Joint Venture
The Girbau Group has acquired the entire share capital of its Chinese joint venture, Girbau Shenguang Laundry Technology. With this purchase, GSLT becomes a direct subsidiary of the Girbau Group, with the aim of promoting the future development of the company and...HappyNest Launches New Partnership in St. Louis
Laundry pickup-and-delivery service HappyNest has announced a new partner in the St. Louis market. “We have been very successful in a short amount of time in the St. Louis area, and because our plan calls for HappyNest partners to work in back-to-back service areas,...
Trump OK’s Additional Small-Business Stimulus Funding
President Trump has signed a nearly half-trillion-dollar emergency bill to rescue the small-business loan program, which was quickly depleted by companies impacted by the coronavirus pandemic. This legislation also provides additional funding for struggling hospitals....
The Art of Legendary Customer Service
How to Create a Culture of Connection Within Your Marketplace Customer service in a laundromat may not qualify as an “art form,” per se. However, over the years, I’ve encountered some fantastic store owners and attendants who let me know that I definitely was in the...
PlanetLaundry Podcast, Episode 3: The Laundry Doctor – Serving in Uncertain Times
In this episode, PlanetLaundry Editor Bob Nieman interviews columnist Jeff Gardner for his column “The Laundry Doctor” entitled “Serving in Uncertain Times: The Laundry Doctor Shares His Plan of Attack During the COVID-19 Outbreak” which can be...
PlanetLaundry Podcast, Episode 2: Coping with COVID-19 – an interview with Michael Finkelstein
PlanetLaundry editor Bob Nieman interviews multi-store owner Michael Finkelstein for the cover story of the May 2020 issue of PlanetLaundry, the magazine of the Coin Laundry Association, entitled “Coping with COVID-19”.Girbau North America Salutes Top Distributors
Girbau North America has recognized two of its leading distributors – Fowler Laundry Companies and Sparkle Solutions. Fowler, based in Union, N.J., was honored for outstanding service, sales and support in the vended and multi-housing laundry markets. This...
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