Building a Winning Team

Finding, Attracting and Retaining Great Employees The numbers are sobering, if not downright depressing. Studies suggest that the annual turnover rate for hourly employees hovers around 50 percent. What’s more, these figures vary broadly by industry and by business....

What the CARES Act Means for Laundry Owners

President Donald Trump has signed a massive $2.2 trillion economic rescue bill in an effort to offer some financial relief to the nation, which has been shaken by the recent COVID-19 outbreak. The package – called the Coronavirus Aid, Relief and Economic Security...

CLA Forced to Cancel Excellence in Laundry Conference

In light of the current health concerns surrounding the COVID-19 outbreak and related government actions within the state of California, the Coin Laundry Association has announced the cancellation of its upcoming Excellence in Laundry Conference. The event – which had...

Trump Signs COVID-19 Worker Relief Bill

President Donald Trump on Wednesday signed the Families First Coronavirus Response Act, a measure created to ensure paid sick leave for workers and to widen coronavirus testing. Senators overwhelmingly supported the House bill that covers the cost of all coronavirus...

CLA COVID-19 Update

Coin Laundry Association (CLA) is closely monitoring coronavirus (COVID-19) updates from the Centers for Disease Control (CDC) and other appropriate national and local public health authorities.  CLA’s top priority is the health and well-being of our members and their customers. Learn more and access resources by clicking the button below.

Can a Shareholder be Liable for Corporate Debt?

Although the personal liability of shareholders is generally limited to their investment in a corporation, there are circumstances under which corporate protection from personal liability can be set aside by the courts. The basis for setting aside such protection is...

Before Heading to the Junkyard

In a recent California case, a coin laundry operator took possession of a closed location, which contained a number of washers approximately 20 years old and cannibalized for parts over time. In assuming possession of the location, the coin laundry operator installed...

Before Heading to the Junkyard

In a recent California case, a coin laundry operator took possession of a closed location, which contained a number of washers approximately 20 years old and cannibalized for parts over time. In assuming possession of the location, the coin laundry operator installed...

Headlines

‘Clean, Filled and Working’

Originally posted - May 30, 2013 Emily Jed is senior editor of Vending Times magazine, the leading trade publication providing information to operators within in the vending industry. She's been a journalist for more than two decades, most of which has been spent in...

I Educated Myself

Originally posted - May 24, 2013 When it comes to a new business venture, Danny Delmarco is a big believer in doing one's homework. So, when he and his business partner, Lloyd Webb, decided to open a self-service laundry – in a building co-owned by Webb and Delmarco's...

Wash with Wally: Stains on Suede

Originally posted - May 02, 2014 A customer of mine recently brought in a chocolate-colored suede coat, on which she had spilled cola. Do you have any tips that would help me remove this dark stain for her? Suede can be very fragile to dye release. You can try using...

Wash with Wally: Comforter Questions

Originally posted - Feb 03, 2012 I just washed a white, queen-sized down comforter. I read the attached washing instruction label, which warned against using bleach. Are these labels always accurate? First of all, it doesn't sound like that particular care label was...

Wash with Wally: Cleaning Cloth Napkins

Originally posted - Apr 09, 2014 I have a commercial client who wants my store to take over the cloth napkin laundry service for his Italian restaurant. I'm not sure what is required to perform a quality service for this specific account. The napkins are red and often...

Wash with Wally: Should Tipping Be Allowed?

Originally posted - Jun 27, 2012 I'm considering starting a drop-off laundry service. Should I allow my customers to tip my attendants, or is this a bad idea? It's not a bad idea at all. If your customers want to tip your attendants, that's fine. In my opinion, that...

Wash with Wally: Cleaning Yoga Blankets

Originally posted - May 03, 2012 I have been approached by a potential commercial client about cleaning yoga blankets. If you're not familiar with them, they are heavy wool blankets about the size of a twin bed sheet. This client doesn't want to dryclean the blankets...

Wash with Wally: Powdered Detergent vs. Pods

Originally posted - Sep 23, 2014 We have a fairly large drop-off service at our laundry. Our customers have been happy with our consistency. For detergent, we use powdered Gain. Recently, Gain has come out with a pod-type product. We have contemplated switching to the...

Wash with Wally: Choosing the Perfect Location

Originally posted - Jun 07, 2013 I want to build another laundry, and I'm currently looking at a site that's located between two large apartment complexes, which hold approximately 1,000 people. This site is on a main street with a good traffic pattern. What do you...

Wash with Wally: Cleaning Mop Heads

Originally posted - Oct 08, 2012 I recently landed a commercial laundry account, which involves cleaning closed-loop mop heads for a large nursing home in my area. Can you suggest the most efficient way to wash and dry these mop heads? The good news is that you don't...

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This Month's Issue

  • Building a Winning Team: Finding, Attracting and Retaining Great Employees
  • The Art of Legendary Customer Service
  • The New ABC’s of Worker Classification
  • The Business Mind: Are you Stifling Your Attendants?
  • and more…

THE LATEST ON LAUNDROMATS

Industry News

CG West Announces New Vice President

Tod Sorensen has been named vice president of Continental Girbau West, a Continental Girbau subsidiary distributorship based in Santa Fe Springs, Calif. Sorensen – a laundry industry veteran with more than 20 years of experience related to distribution; management;...

WashClub NYC Announces Expansion Plans

WashClub NYC, a tech-based laundry and drycleaning company offering on-demand pickup and delivery, has announced plans to double its customer base in 2015 by launching its first app, expanding its service into Queens and licensing its patented software to...

Wealth Inequality Wider Since Great Recession

The Great Recession, fueled by the crises in the housing and financial markets, was universally hard on the net worth of American families. But even as the economic recovery has begun to mend asset prices, not all households have benefited alike, and wealth inequality...

Super Laundry Names Regional Vice President

Super Laundry has named industry veteran Bob Eisenberg as its new regional vice president. With more than 30 years of laundry business experience, Eisenberg will oversee the company's office in King Of Prussia, Pa. "Bob brings national and regional experience to Super...

Wholesale Commercial Expands into Northeast Region

Wholesale Commercial Laundry Equipment S.E. LLC, headquartered in Southside, Ala., has announced that it now serves self-service laundries in Delaware, eastern Pennsylvania and areas of New Jersey, including the counties of Mercer, Burlington, Ocean, Camden, Salem,...

FROM YOUR FAVORITE INDUSTRY EXPERTS

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The Laundry Doctor

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Wash With Wally

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FROM THE PAGES AND STUDIO OF PLANETLAUNDRY

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