The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business

Green Operations Increasingly Important to Feed Consumer Demand When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses. “The...

Metrics That Matter

Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

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Don’t Do This!

Jan 30, 2015

The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make "Some of us learn from other people's mistakes; the rest of us have to be the other people." – Zig Ziglar Whether you're a seasoned entrepreneur or someone looking to be their own boss for the very first...

Raising Cash: Financing Your Entrepreneurial Dream

Jan 30, 2015

Small-business lending at big banks ended 2014 on a high note. In fact, they approved 21.1 percent of the loan requests they received from small businesses last December, according to Biz2Credit's monthly small-business loan index. That's up from 20.8 percent in...

Dealing with Flood Damage

Jan 30, 2015

Originally posted - Dec 05, 2012 First and foremost, to all of you who were impacted by Superstorm Sandy and its aftermath, please know that the thoughts and prayers of those of us here at Dexter Laundry are with you, your families and your communities. As many of you...

Headlines

Continental Hosts Four-Day ‘Conference of Champions’

Continental Girbau Inc.'s recent Conference of Champions - held at the company's headquarters in Oshkosh, Wis. - brought together distributors, vendors and business partners for a four-day event focused on nurturing distributor success. Motivational speaker and...

I Sleep Well at Night

An Interview with Massachusetts Multi-Store Owner Jim Whitmore Jim Whitmore is the owner of three Sunshine Express Laundry Centers, located in Massachusetts' North Shore region. All three self-service laundries – ranging in size from 1,500 to 3,000 square feet – have...

How to Post Effectively on Social Media

Spoiler Alert: Social Media Isn't ‘Free' Anymore Social media is a beast. Tame it and you've got a powerful platform to promote your business. Let it run wild and it will run over you. Here's an example of "social media gone wild" that you may have experienced before...

Telling Your Story, Shaping Your Brand

An Interview with Branding Expert and Business Author Karen Tiber Leland Karen Tiber Leland is a branding expert and author of "The Brand Mapping Strategy: Design, Build and Accelerate Your Brand." She is also the president of Sterling Marketing Group, where she helps...

Telling Your Story, Shaping Your Brand

An Interview with Branding Expert and Business Author Karen Tiber Leland Karen Tiber Leland is a branding expert and author of "The Brand Mapping Strategy: Design, Build and Accelerate Your Brand." She is also the president of Sterling Marketing Group, where she helps...

Building a Winning Team, Part 3

The Right Attendants with the Proper Training Will Have Customers Viewing You and Your Staff as Their Local Laundry Experts [This is the third of a three-part series on hiring and training laundry attendants.] Last month, I discussed how to track a new attendant's...

Business Bio: Wash-N-Fold Express

Dan Thanh Dang, Gary Miller, BangTam Miller and Quynh Simon Wash-N-Fold Express Edgewood, Md. Before Getting into the Laundry Business... All of the store's owners are still employed full-time outside of the laundry business. Dan Thanh Dang, a former newspaper...

WashClub Expands into Colorado

WashClub, headquartered in Brooklyn, N.Y., recently announced its expansion into the city of Denver. The on-demand laundry and drycleaning services provider now has a presence in more than 31 cities and 16 states throughout the U.S. "Expanding to Denver was a...

Huebsch Honors California Laundry Owners

Huebsch has named Aaron and Andrea Milam the latest recipients of its Store Owner of the Quarter Award. The Milams own The Laundry Room, located in Pasadena, Calif. "The Milams demonstrate exceptional dedication to providing customers with the best laundry experience...

ALJCO Named Maytag/Whirlpool Distributor

After 32 years of providing electronic controls repair and small parts service to the vended laundry and OPL industries, ALJCO, based in El Segundo, Calif., has been named an authorized distributor of Maytag/Whirlpool commercial laundry equipment and parts for the...

WashClub Adds Second Florida Location

WashClub, headquartered in Brooklyn, N.Y., has announced its expansion into Florida's Tampa Bay area. The on-demand laundry and drycleaning services provider now operates in more than 30 cities and 15 states nationwide, including two Florida locations - Miami and now...

Integrity Laundry Solutions Opens Branch Office

Integrity Laundry Solutions - headquartered in Walla Walla, Wash. - recently opened a new branch office in Kent, Wash. The full-service distributor of laundry equipment, parts, ozone systems and chemicals serves the vended, on-premises and multi-housing laundry...

This Month's Issue

Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
Business Profile: Delivering a Superior
Laundry Experience
Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time
Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
And More…

THE LATEST ON LAUNDROMATS

Industry News

Statewide Laundry Equipment Holds Grand Opening at Georgia Facility

Statewide Laundry Equipment – with locations in Miami, Orlando, Tampa, Jacksonville, and Smyrna, Ga. – recently celebrated the grand opening of its newest office in Smyrna. The open house event gave guests, including current laundry owners and potential investors, a...

Aaxon Announces New VP of Multi-Housing Laundry

Aaxon Laundry Systems has named Mark Freesman its new vice president of multi-housing laundry. The industry veteran previously worked for Aaxon’s partner, Alliance Laundry Systems, and will help direct Aaxon’s investment and growth strategy in multi-housing projects –...

Firestone Financial EVP/COO Assumes Top Leadership Position

Firestone Financial, a subsidiary of Berkshire Bank, recently announced that Michael Smith – the company’s former executive vice president and chief operating officer – has assumed the company’s top leadership position. Long-time CEO David Cohen transitioned out of...

Continental Promotes Marinho to Girbau Industrial Technical Service Field Manager-North America

Continental Girbau Inc. recently promoted Alessander Marinho to Girbau Industrial technical service field manager-North America. In his new role, he is responsible for coordinating and overseeing the on-site project management and technical support services required...

Laundry Owners Warehouse Adds to Services Team

Laundry Owners Warehouse, based in Ft. Lauderdale, Fla., has named Robert Gonzalez its new foreman for growth and quality elevation in services. With more than 42 years of experience in delivering laundry equipment and supplies, Gonzalez is a perfect fit to spearhead...