Metrics That Matter

Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

Member Spotlight: Lab-Tested, Laundry-Approved

How Laundry Labs Plans to Change the Industry In today’s business world, efficiency and quality are paramount – and the commercial laundry industry is no exception. Recognizing the need for superior cleaning solutions specifically tailored to laundromat operators,...

Wash-Dry-Fold POS Launches New Feature

Wash-Dry-Fold POS® has announced its new Attendant Checklist Feature. According to Managing Partner Ian Gollahon, it is a simple but integrated tool that is so powerful, it’ll make you wonder how you ever ran your business without it. "You can monitor the checklist...

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Scalability: Thoughts on Growing Your Business

Jan 29, 2015

Originally posted - Jul 26, 2013 Many business books talk about how entrepreneurs often find themselves caught up in the day-to-day struggle for survival, putting out fires here and there just to stay in business. He (the entrepreneur) didn't realize the enormous...

Remote Possibilities

Jan 29, 2015

Orignally posted - May 01, 2014 Roseville, Calif., November 2012 – The phone rings at 11:30 p.m. Caller: Hello, Ms. Dower? Me: Yes? Caller: This is Roseville Police Department. Me: How may I help you? Roseville Dispatcher: You have a customer who has called 911...

Less is More

Jan 29, 2015

Originally posted - Oct 04, 2012 All five of my laundromats are strictly self-service operations – no wash-dry-fold service, no commercial accounts, no coffee shop. I do just one thing… and strive to do it very well. As small-business owners, we get offered all types...

Headlines

Caught on Camera

Here's What to Consider Before Purchasing a Security System for Your Laundry Business I recently experienced a "slip-and-fall" incident at one of my stores. However, I was immediately suspicious that this claim might simply be a play for a settlement. Here's what...

Caught on Camera

Here's What to Consider Before Purchasing a Security System for Your Laundry Business I recently experienced a "slip-and-fall" incident at one of my stores. However, I was immediately suspicious that this claim might simply be a play for a settlement. Here's what...

Two for One

The Doctor Tackles a Couple of Common Laundry Questions Recently, a number of self-service laundry owners have asked me about two specific topics related to their businesses. As a result, I thought I would address each issue in this month's column. One of the topics...

Industry Veteran Howard Herman Retires

Laundrylux's Howard Herman has announced his retirement "from full-time employment" after 43 years with the company – from its early days as Bermil Industries to its current business model. "Howard has been a stalwart of our industry for more than four decades, with...

South Carolina Operator Named Huebsch Store Owner of the Quarter

Huebsch has named Dewayne Bohannon its latest Store Owner of the Quarter for his seven successful Wash-n-Go Laundry locations in South Carolina. "Dewayne is an accomplished laundromat owner with a keen grasp on what it takes to run a prosperous business," said Kathryn...

Time to Retool?

Laundry Owners Open Up About Their Recent Renovation Projects During last year's Clean Show in Atlanta, the Coin Laundry Association presented a seminar dubbed "Flip My Laundry," in which laundry owners discussed the highlights of their recent store renovation...

CLA Gears Up for Excellence in Laundry Conference 2016

Oakbrook Terrace, Ill. – March 29, 2016 - In 2012, the Coin Laundry Association (CLA) launched its first-ever Excellence in Laundry Conference – an unprecedented event that brought the self-service laundry industry's most successful people together for two days of...

Laundry Owners Warehouse Hosts Successful Service School

Laundry Owners Warehouse, based in Ft. Lauderdale, Fla., recently held its first-ever service school at the company's headquarters, attracting 79 attendees - which included a mix of store owners, service professionals and potential investors. Those in attendance...

Alliance Earns Stevie Award for Sales, Customer Service

Alliance Laundry Systems was recently honored at the 10th annual Stevie Awards for Sales & Customer Service, held in Las Vegas. Alliance's Customer One program was presented a 2016 Stevie Award for its recent work to improve the customer experience and help its...

Laundry Brokers Unveils Revamped Website

Laundry Brokers recently launched its newly redesigned website – www.lbrokers.com. The company's new logo was used as the basis for the site's color scheme of black, with shades of gold and gray, to present a modern, professional look and feel. The main goal of the...

Steiner-Atlantic Named IPSO Distributor of the Year

IPSO recently recognized Steiner-Atlantic Corp. as its 2015 Distributor of the Year – marking the second consecutive year in which the Miami-based company has been awarded this honor. "We are proud of all Steiner-Atlantic has accomplished in the last year, and they...

ACE Commercial Named Huebsch Distributor of the Year

Huebsch has named ACE Commercial Laundry Equipment, Inc. its 2015 Distributor of the Year. "It has been very rewarding to witness ACE Commercial's business grow and succeed over the years, and we are proud to honor them as the 2015 Distributor of the Year," said...

This Month's Issue

Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
Women In Laundry: Haley Gould Finds Perfect Fit
Company Close-Up: Company Founded to Help Small Businesses Shines
New Member Spotlight: How Robotics Could Change Laundromat Industry
And More…

THE LATEST ON LAUNDROMATS

Industry News

CLA Connect LIVE Turns a Triple Play in February

Current laundry owners and potential investors – along with distributors and manufacturers – gathered in Burbank, Calif., on February 20, in Seattle on February 21, and in Raleigh, N.C., on February 27 to network, enjoy a nice meal and sharpen their business knowledge...

United Financial Adds Industry Veteran Kirk Stone

United Financial Corp., a nationwide leasing and equipment financing company based in West Des Moines, Iowa, recently announced that laundry industry veteran Kirk Stone has joined the company and will oversee its new Commercial Laundry Finance Division. Stone formerly...

CLA Announces 2019 Board of Directors

Trade Group Adds Three Store Owners and a Distributor to Its Current Board Lineup For 2019, the Coin Laundry Association has added four new laundry professionals to two-year terms on its Board of Directors. These new directors include one distributor and three store...

Procter & Gamble Announces National Expansion of Tide Laundry Service

Procter & Gamble’s popular Tide brand is aggressively targeting today’s urban Millennial and Gen Z consumers, with the national expansion of its pickup-and-delivery laundry service. Tide plans to double its pickup locations to more than 2,000 by next year, after...

Free Laundry Day Scheduled for Durham, N.C.

On Saturday, February 23, The Wash House Laundromats will host a LaundryCares Free Laundry Day at its two locations in Durham, N.C., from 10 a.m. to 5 p.m. The two locations are: The Wash House, 2000 Chapel Hill Rd., Durham, N.C. The Wash House, 1839 Liberty St.,...