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Headlines
The Cost of Being Wrong
Originally posted - May 29, 2012 A fellow hands me a bag containing six marbles - five of the marbles of white and one is black - and he asks me to blindly draw a marble from the bag. If it's white, he says he'll pay me $20; however, if the marble is black, I must pay...
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
Grease is the Word
Originally posted - Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...
The Doctor Will See You Now….
Originally posted - Nov 04, 2014 Since I've been writing this column, I get inundated with questions from readers looking for advice on stain removal and garment care, as well as just the basic business of doing drop-off and commercial laundry. So, this month, I...
The Laundry Doctor’s Inbox
Originally posted -Feb 01, 2013 Since I opened my coin laundry, and especially since I started writing for PlanetLaundry, I notice that the Laundry Doctor receives quite of bit of e-mail – from laundry owners and laundry "doers" alike – asking my advice on everything...
Warming Up to Cold Calls
Originally posted - May 04, 2012 If you're serious about growing the commercial accounts segment of your laundry business, you can't avoid it - eventually, you're going to have to make cold calls on potential clients. Some laundry owners have their drivers handle...
For Rent…
Originally posted - July issue/2012 An Interview with National Apartment Association CEO Douglas Culkin As a self-service laundry owner, your stiffest competition is likely coming from that nearby multi-unit apartment building, which instead should be supplying you...
Fire and Water Restoration
Originally posted - Sep 12, 2012 I get calls from laundry owners all across the country about how to handle garments that either have been through fires or damaged by flooding. And, personally, I've done a good deal of work with a number of fire and water restoration...
The Doctor’s Diagnoses
Originally posted - Dec 27, 2013 I recently conducted a webinar for the Coin Laundry Association, dealing with commercial stain removal. After my presentation, I received a number of great questions from the attendees, so I thought I would share of few of them here...
Control Your Own Destiny
Originally posted - Oct 08, 2013 In last month's column, I wrote about the five biggest mistakes you can make when running your drop-off laundry business. One of the pitfalls I warned against was letting your employees work for themselves – essentially allowing your...
After Disaster Strikes
Originally posted - Oct 05, 2012 Previously, we looked at how fire and water garment restoration can be a profitable niche for some coin laundry owners – as well as how to potentially land this type of work. Now, let's assume that the restoration business has started...
Stain Removal: Back to Basics
Originally posted - Aug 27, 2014 I get calls from laundry owners every week, asking a number of questions about different ways to enhance their drop-off laundry businesses. However, the most common queries I receive revolve around stain removal. So, let's go back to...
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This Month's Issue
- House of Laundromats: Real Estate Trends and What to Watch
- Member Spotlight: Bringing a Century of Expertise to the Evolving Laundromat Industry
- PlanetLaundry Podcast: Reimagining Community: How the Hub Laundromat Cafe is a Change Catalyst in Detroit
- Women In Vended Laundry: How Adrienne Hurrington Keeps the Wheels Turning as SAMCO
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Advantage Equipment Relocates to Larger Facility
Advantage Equipment Inc., based in Akron, Ohio, recently moved into a new facility. The 13,000-square-foot building – located at 1056 Home Ave. in Akron – is three times larger than the company’s previous headquarters. “Advantage Equipment has experienced significant...
Aaxon Honors Smith for 40 Years of Industry Service
Aaxon Laundry Systems, based in Fort Lauderdale, Fla., is celebrating a special anniversary this year for Senior Vice President Edward Smith, who has been with the company for 22 years. Prior to joining Aaxon, Smith operated his own successful distributorship, which...
Dexter Laundry Recognizes Western State Design for Outstanding Sales
Dexter Laundry recently recognized Western State Design for outstanding sales. The California-based distributor received the 2016 #1 in Dexter Sales Worldwide Award, marking the 10th consecutive year that WSD has led Dexter distributors in sales. The award was...
Huebsch Names Store Owner of the Quarter
Huebsch has named Teddy Galloway the latest recipient of its Store Owner of the Quarter Award. Since buying his first store in 2002, Galloway has not slowed down in building a stable of 10 locations in south West Virginia and east Tennessee. “Teddy is a prime example...
LaundryCares Foundation Serves More Than 200 Families in NJ
Successful Free Laundry Day Creates Smiles and Goodwill On Thursday, April 13, 2017, the LaundryCares Foundation coordinated a large Free Laundry Day at Dirty Laundry Express in Irvington, NJ. This community event gained increased momentum as the time approached,...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
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Wash With Wally
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Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
