PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
More Than Just Laundry
Store Owners Share Profitable Business Options and Service Offerings They Run in Tandem with Their Laundromat Operations Successful laundromat entrepreneurs have always focused on two things – customer service and efficiency. In other words, best serving the customer...
Teamwork
Store Owners Share Their Tactics for Creating a Motivated, Effective Staff of Laundry Attendants It’s easy for the uninitiated to underestimate the job that laundromat attendants perform. However, their duties couldn’t be more significant. After all, if a customer has...
The Unattended Laundromat
Successful Multi-Store Operators Explain How They Make This Business Model Work for Them For many laundromat owners, building a quality, reliable, and affordable staff has always been the most difficult piece to completing the small-business puzzle. And with lingering...
Headlines
Wash with Wally: The Keys to Cleaning Cloth Restaurant Napkins
I have potential commercial account that would require us to launder cloth napkins for an Italian restaurant. The napkins are red and most certainly will have oil and other food stains. The client wants these napkins laid out flat for delivery. What are the best...
Relatively Speaking
How to Navigate the Minefield of Working with Family Members Years ago, after earning my master’s degree in clinical psychology, I went to work in my father’s foundry business as the company’s director of sales. At the time – and as is likely the case today as well –...
Alliance Distribution Announces Fall Shows
Alliance Laundry Systems Distribution-West Region in California has released its fall show schedule, which kicks off on September 8 in San Diego and wraps up September 16 in San Francisco. The Fall Laundry Festival will feature special rebates on Speed Queen models,...
ACI Unveils Bilingual Laundry Safety Resource
The American Cleaning Institute recently convened with hundreds of top safety experts and partners at the Safe Kids Worldwide Childhood Injury Prevention Convention for four days of conversation focused on preventing unintentional childhood injuries. During the event,...
All the Buzz
An Interview with Katy Chen of Laundrybee Katy Chen is the founder and CEO of Laundrybee, a chain of nine, branded laundromats located within the five boroughs of New York City. Ms. Chen has owned and operated numerous laundromats over that last 20 years. And, in...
At Your Service
Planning for Full-Service Offerings at Your Laundromat A growing number of vended laundries are now offering full-service wash-dry-fold and/or residential/commercial laundry services. And for good reason. After all, through this type of diversification of services,...
Alliance Distribution Expands West Region
Alliance Laundry Systems has acquired the distribution assets of Dynamic Sales and Service, based in Kirkland, Wash. Dynamic has more than three decades of experience providing commercial laundry solutions in the Pacific Northwest and Alaska. “We remain committed to...
PayRange, Turns Announce Exclusive Partnership
PayRange Inc., a provider of mobile payments for unattended retail operations, has announced an exclusive licensing agreement with laundromat and drycleaning software provider Turnsapp Inc. “We are particularly impressed by the scope and caliber of Turn’s offerings,”...
More Than Just Laundry
Store Owners Share Profitable Business Options and Service Offerings They Run in Tandem with Their Laundromat Operations Successful laundromat entrepreneurs have always focused on two things – customer service and efficiency. In other words, best serving the customer...
CLA Promotes Gonzalez
The Coin Laundry Association has named Christina Gonzalez the organization’s new director of finance and human resources. Gonzalez, who joined CLA in April 2012, most recently served as the association’s director of administration and accounting. In her new role, she...
CSC ServiceWorks Announces Leadership Changes
Consumer services platform company CSC ServiceWorks Inc. has announced changes to its executive leadership team. The company’s board of directors has appointed Rod Castellanos as chief executive officer, who has served as co-CEO and been a member of the board since...
WashClub Partners with DoorDash in New York City
Brooklyn-based on-demand laundry and drycleaning service WashClub has announced its partnership with DoorDash to provide New York City customers with quick, convenient delivery. Currently, this new offering is available exclusively in Queens and Brooklyn. However,...
SPONSORED CONTENT
SPONSORED CONTENT
Scaling Wash & Fold Operations
Learn how to grow your wash & fold from an offering into a money-making operation.
This Month's Issue
- Connecting, Learning, Advocating: CLA Maximizes Impact at Clean Show 2025
- Member Spotlight: Finding a Niche in the Laundromat Industry
- PlanetLaundry Podcast: Turning Setbacks into Success: Saichelle McNeill’s Journey
- A Laundromat With Heart: Inside Cherry Drive’s Customer-First Approach
- And More…
THE LATEST ON LAUNDROMATS
Industry News
HappyNest Continues to Expand PUD Availability
Laundry pickup-and-delivery service HappyNest expanded its availability in 20 states across the U.S. in 2023. To meet the growing demand for laundry PUD services, the company launched new partners in such markets as Tucson, Indianapolis, Austin, Tampa, Memphis, and...
Curbside Laundries Launches Text Message Marketing Module
Laundromat management software provider Curbside Laundries has introduced its new text message marketing module, which is now available to all of the company’s clients using its wash-and-fold POS and pickup-and-delivery software. According to the company, the...
CleanCloud Reaches Business Milestones
Entering its 10th year in business, laundry industry software provider CleanCloud recently announced it has hit a couple of major milestones signaling the company’s continued growth. The software provider has topped 10 million customers worldwide who have benefitted...
Laundroworks, Cents Join Forces
Business management platform Cents and loyalty card payment system provider Laundroworks have joined forces. The companies have teamed up by pairing Laundroworks’ on-machine payment system with Cents’ full-service laundry point-of-sale and business management system....
PayRange Sues CSC ServiceWorks for Patent Infringement
Payment solutions provider PayRange Inc. has filed a patent infringement lawsuit against CSC ServiceWorks, the largest U.S. operator of laundry machines in multi-family housing and college dorms. PayRange is seeking damages estimated to be in excess of $108 million...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
What’s Your Number?
[Knowing How Much Finished Laundry Your Staff Can Produce is Vital to the Health of Your Wash-Dry-Fold BusinessSeveral months ago in this column, I discussed the Japanese principle of Kaizen, which is a philosophy that embraces constant and continual improvement in...
The Business Mind
The Randomness of Business Life
The Statistical Concept of ‘Regression to the Mean’ – and How It Impacts Your Laundry Operation I’m presently working toward a doctorate degree in clinical psychology. And, as part of the program, I’ve been required to take a number of courses in advanced statistics....
Wash With Wally
Wash with Wally: Sports Bars and Laundromats Typically Don’t Mix
The storefront right next to my laundromat recently became available. I was thinking of leasing this extra space and putting in a small sports bar. I could remove a portion of the wall separating the two units and create a passageway between the laundromat and the...
Viewpoint
Stomping on the Front Lines
Many of us got into the laundromat business due to its simple nature and consistent characteristics. For most people, doing their laundry is a weekly demand. For all, it’s a basic necessity – not a luxury. And, for store owners, this provides a smooth and reliable...
Digital Marketing
Marketing Lessons from an Up-and-Down Year (Part 2)
The Era of Marketing-From-Anywhere [The is the second of a two-part column. Part One can be read here.] The final takeaway from 2021 is less about statistics and trends, and more about the world we find ourselves in. We still find ourselves in a tumultuous time – with...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
