PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

’Zoned In, Part 2
What Can Ozone Do for Your Laundry Business? [This is the second of a two-part feature article on the use of ozone in a laundromat setting. You can read Part 1 here.] In the first part of this article, we discussed the nuts and bolts of introducing ozone to the...

’Zoned In, Part 1
What Can Ozone Do for Your Laundry Business? [This is the first of a two-part feature article on the use of ozone in a laundromat setting.] Art Jaeger knows a good marketing idea when he sees one. And, at the Coin Laundry Association’s Excellence in Laundry Conference...

Getting the Message Across
Tiffany Outdoor Enables Laundromat Owners to Benefit from ‘Place-Based’ Media In 2008, with more than a decade of media experience, Bert and Barbara Rosenthal decided to branch out from their printing business, Tiffany Press, and create Tiffany Outdoor – an...
Headlines
Report: Residential Washers May Be Inadequate for Healthcare Laundry
More than 700,000 nurses in the United Kingdom wash their uniforms at home, according to a report by Laundry and Cleaning News International. The National Health Service in the U.K. encourages nurses to maintain and care for healthcare workwear at home, even where...
Leading the Industry into the Future
An Interview with Julia Milch of Laundrylux Julia Milch is the vice president of growth strategy for Laundrylux, based in Inwood, N.Y. Prior to joining the company, Ms. Milch spent three years with Microsoft as a CRM solutions specialist and in business development....
EVI Reports Fiscal First-Quarter Results
EVI Industries Inc. has reported record operating results for the first quarter of its fiscal year, ending June 30, 2023. The first quarter financial highlights are: • Revenue increased 31 percent to a record $83.4 million. • Gross profit increased 39 percent to a...
HappyNest Grows Pickup-and-Delivery Service
Laundry pickup-and-delivery service HappyNest has expanded its availability to Norwood, Mass., through the company’s new partner, South Norwood Laundromat. Located 15 miles from Boston, the store now provides HappyNest laundry services to residents and businesses in...
The Perfect Business Partner, Part 2
Maximizing Your Laundromat’s Vending Operation [This is the second of a two-part feature article on how to build a profitable vending operation within your laundromat. You can read Part 1 here.] Leading laundromat owners discuss the vending operations at their...
Wash with Wally: Cleaning Ceramic Tile
I have 5,000 square feet of ceramic tile in my laundromat. It has a non-slip surface that is hard to clean. What is an effective, inexpensive way to clean it without adding more soap and leaving streaks? Most ceramic floors should be cleaned with an acid-based...
The Perfect Business Partner, Part 1
Maximizing Your Laundromat’s Vending Operation [This is the first of a two-part feature article on how to build a profitable vending operation within your laundromat.] Beyond washers, dryers and folding tables, perhaps the most commonly found pieces of equipment in...
Whirlpool Opens New $52 Million Plant in Argentina
Whirlpool Corp. has announced the opening of its new $52 million production plant in Fátima, within the district of Pilar in Argentina. “With more than 30 years in Argentina, Whirlpool has become known as one of the main appliance brands in the country,” said Joao...
HappyNest Expands Availability in Massachusetts
Laundry pickup-and-delivery service HappyNest has expanded availability through its new partner, Laundry World, based in Fall River, Mass., and about 50 miles south of Boston. “We take pride in the services we provide, and customer service and quality are our top...
Mr Jeff Expands Footprint in Miami
Miami entrepreneur Sergio Aguirre – the first U.S. franchisee of laundry pickup-and-delivery service Mr Jeff – is expanding his service territory into the Brickell neighborhood of Miami. “Since opening, our Miami franchisee has already experienced early success in...
Anger Management
Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....
‘Cream of the Crop’
Ohio Distributor Focuses on Top-Quality Used and Reconditioned Equipment Triad Laundry Equipment isn’t your typical laundromat distributor. Unlike most companies serving the vended laundry industry, Triad has chosen to focus on the used equipment niche. “There aren’t...
SPONSORED CONTENT
This Month's Issue
- Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
- Women In Laundry: Haley Gould Finds Perfect Fit
- Company Close-Up: Company Founded to Help Small Businesses Shines
- New Member Spotlight: How Robotics Could Change Laundromat Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
PayRange, Turns Announce Exclusive Partnership
PayRange Inc., a provider of mobile payments for unattended retail operations, has announced an exclusive licensing agreement with laundromat and drycleaning software provider Turnsapp Inc. “We are particularly impressed by the scope and caliber of Turn’s offerings,”...
CLA Promotes Gonzalez
The Coin Laundry Association has named Christina Gonzalez the organization’s new director of finance and human resources. Gonzalez, who joined CLA in April 2012, most recently served as the association’s director of administration and accounting. In her new role, she...
CSC ServiceWorks Announces Leadership Changes
Consumer services platform company CSC ServiceWorks Inc. has announced changes to its executive leadership team. The company’s board of directors has appointed Rod Castellanos as chief executive officer, who has served as co-CEO and been a member of the board since...
WashClub Partners with DoorDash in New York City
Brooklyn-based on-demand laundry and drycleaning service WashClub has announced its partnership with DoorDash to provide New York City customers with quick, convenient delivery. Currently, this new offering is available exclusively in Queens and Brooklyn. However,...
New Ownership at Mountain Electronics
Long Brothers Holdings Inc. (RDM Industrial Electronics Inc.) has acquired the assets of laundry electronic equipment remanufacturer Mountain Electronics Inc. “Customers are guaranteed a smooth transition of ownership with no immediate changes to ordering,...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
A New ‘Spin’ on a Familiar Brand
Tide Tests the Waters of Chicago’s Wash-Dry-Fold Market A few months ago, Proctor & Gamble decided to expand its Tide brand to include a retail, wash-dry-fold model. Using the successful Tide Dry Cleaners franchises as an example of what to expect from this new...
The Business Mind

Keep Your Customers Coming Back for More…
…Or Why You Should Eat Pizza with a Knife and Fork I recently popped open a very good bottle of Cabernet Sauvignon, and poured myself a glass. That first sip was amazing. The flavor was beyond overwhelming. Unfortunately, a few minutes and a few sips later, I hardly...
Wash With Wally

Wash with Wally: Battling Bleach Stains
A few of my drop-off laundry customers have complained about small bleach spots on their clothes. However, we don’t use bleach on their clothes, nor do we place the garments where bleach could be splashed on them. The only thing I can think of is that maybe the bleach...
Viewpoint

Building Strong Connections
More meetings in more places for more people. This is the goal of the reinvented affiliate program and the new meeting concept that the Coin Laundry Association is excited to launch. In the May 2018 issue of PlanetLaundry, CLA President and CEO Brian Wallace wrote the...
Digital Marketing

Marketing During Times of Crisis
Some Promotional Do’s, Don’ts and Considerations as We All Try to Navigate the COVID-19 Crisis It’s easy to get downhearted about the state of the world in the middle of COVID-19’s madness. With social distancing measures, self-quarantines in place and a heightened...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.