PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Through Your Customers’ Eyes
Taking the Mystery Out of Customer Service In a former life, I used to sell mystery shopping services. And most of the mom-and-pop entrepreneurs I approached typically had trouble understanding why they needed it. However, they heartily agreed that “large” companies...
From Demographics to Dollars
Industry Experts Decode the Art and Science of Finding the Ideal Laundromat Location “Location, location, location.” You’ve heard it hundreds of times. It’s the key to retail success. It’s your magic wand to laundromat riches. Just find that ideal location. But what...
Born of Necessity and Innovation
Local Entrepreneurs Build Sustainable Alaskan Laundromat, Addressing Arctic Challenges and Community Needs In the heart of Fairbanks, Alaska, which is well known for evening skies painted brilliant hues by the Northern Lights and lit brightly by the midnight sun, a...
Headlines
The Unlikely Path
Cents’ Sivan Salem Discovers Passion and Purpose in the Laundromat Industry Sivan Salem is currently based in New York City and serves as director of product operations for Cents. After graduating from UCLA with a bachelor’s degree in communication studies, Salem...
LIG Health and Wellness Roundup
LIG Solutions, who CLA works with to provide members with healthcare options, has articles to help expand health and wellness awareness. • LIG Health And Wellness Round-Up – Fall 2024 Edition: a series of seasonal articles which you might find helpful • Produce You...
CLA Introduces Cash-Back Mastercard
CLA recently unveiled the CLA World Elite Business Mastercard, a financial solution crafted to cater exclusively to the distinctive financial needs of laundry owners. The CLA card offers up to 2.1 percent unlimited cash back on all purchases, 3 percent cash back on...
Elevating the Laundry Experience
Multi-Store Owners Launch Their First High-Speed Laundromat A new, 9,000-square-foot laundry recently opened in Rockford, Ill. – bringing a high-rental, low-income area renewed vitality and customers a quicker, more pleasant laundry experience. Kevin and Cindy Olson,...
Tech Talk
How Today’s Technology is Transforming Tomorrow’s Laundromat Industry In an era where convenience and efficiency are paramount, technology has become a game-changer for laundromats, transforming them from basic service providers into high-tech hubs of cleanliness....
Southeastern Laundry Equipment Acquires Cochrane Repair Service
Southeastern Laundry Equipment Sales, headquartered in Marietta, Ga., has acquired Cochrane Repair Service, a company specializing in commercial laundry equipment repair and maintenance throughout the Carolinas. Founded in 1983, Cochrane Repair Service provides...
Alliance Adds Industry Veteran to Sales Team
Alliance Laundry Systems has added Rick Case to its sales team. “Rick has a tremendous amount of industry experience and will make an immediate impact for our Alliance Laundry Systems Distribution team,” said Mike Hand, vice president, North America Commercial Central...
Alliance Distribution Expands West Region with New Acquisition
Alliance Laundry Systems has acquired the distribution assets of Bestway Laundry Solutions, headquartered in Corona, Calif. The distributorship is a leading provider of UniMac on-premises laundry equipment. “California is an area where we see excellent potential for...
How Well Do You Know Your Business?
The Keys to Making Smart, Data-Driven Decisions for Your Laundromat The laundromat business is simple, right? You find a location with excellent traffic flow, super visibility, stellar demographics – and Voila! Decades of profits and business success are yours. Well,...
Wash with Wally: Cross-Training Your Laundry Attendants
I recently hired a new attendant and have discovered that he possesses great mechanical skills. So, I was thinking of cross-training him to handle some of the more simple equipment issues that arise at my store, in addition of course to his attendant duties. Is there...
Wash-Dry-Fold POS Partners with Burq, Adds On-Demand Delivery Network
Wash-Dry-Fold POS – a provider of point-of-sale and operational management solutions for laundromats across the United States – recently partnered with on-demand delivery platform Burq, to offer laundromat owners the largest laundry delivery network in the country,...
Laundry Industry Mourns Bob Cowen
Laundry industry pioneer Robert Clifford Cowen, an ownership partner in B&C Technologies, passed away peacefully at his home on September 13 at the age of 102. Cowen began his career in 1956 as an engineer and quickly became a driving force in the commercial...
SPONSORED CONTENT
This Month's Issue
- Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
- Women In Laundry: Haley Gould Finds Perfect Fit
- Company Close-Up: Company Founded to Help Small Businesses Shines
- New Member Spotlight: How Robotics Could Change Laundromat Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Cents Launches Call Center for Laundry Businesses
Business management platform Cents has launched Cents Assist, a call center and customer experience solution designed exclusively for laundry businesses. This new service combines AI-powered technology with human expertise to improve how laundry businesses handle...
Publication Recognizes Eastern Funding’s Karen Tennant
Karen Tennant, vice president of risk management for Eastern Funding, has been named to Monitor’s list of Top Women in Equipment Finance for 2024. The recognition highlights Tennant’s contributions and leadership within the industry, showcasing her dedication and hard...
CCI, PayRange Settle Patent Allegations
PayRange, a developer of mobile payment solutions for unattended retail, and laundry payment technology provider Card Concepts Inc. have reached a settlement in a patent infringement lawsuit brought by PayRange against CCI. As part of the mutually agreed-upon...
Milnor Names New Chief Operating Officer
Pellerin Milnor Corp. recently announced the promotion of Rick Kelly to executive vice president and chief operating officer. Kelly began his career with Milnor in 1988 and has served as vice president of sales and marketing since 2002. Throughout his 36 years with...
CLA, Laundromat Industry Defeat Tax Threat in Louisiana
When Louisiana Governor Jeff Landry called a special session late this year, it was clear that raising the sales tax rate and expanding the scope of services taxed were squarely in the lawmakers' crosshairs. Although much of the political conversation centered on...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
A Change of Heart
The Laundry Doctor Reconsiders His Perspective on the Profitability of the Wash-Dry-Fold Business For 20 years, I’ve warned laundromat owners against letting their wash-dry-fold operations interfere with and encroach upon the self-service end of their businesses....
The Business Mind
12 Steps to Success in Life and Business
Some Common Sense Advice to Make You a Stronger Laundry Owner – And a Better Person Believe it or not – there is a strong relationship between the behavior patterns of your personal life and your business life. Although there are several different ways to measure...
Wash With Wally
Wash with Wally: The Keys to Cleaning Cloth Restaurant Napkins
I have potential commercial account that would require us to launder cloth napkins for an Italian restaurant. The napkins are red and most certainly will have oil and other food stains. The client wants these napkins laid out flat for delivery. What are the best...
Viewpoint
Location, Location, Location
Over the last 42 years, I’ve had countless new laundry investors and existing store owners contact me for help finding new locations – more precisely, great locations. Although I would love to take out a magical crystal ball and have such a location jump out in front...
Digital Marketing
Spinning Tales of Marketing Magic
How Simple Conversations and Clever Tricks Can Boost Your Business Beyond Just Clean Clothes Imagine strolling through your favorite mall. You know, the one where you always stop for a pretzel or to sneak a peek into that clothing store. As you’re wandering around,...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
