Leveling the Playing Field

John Um wanted to make sure small business owners could get fair pricing and access to reliable suppliers without needing to have significant buying power. As a leader whose career spanned several major retail and e-commerce companies, he had seen firsthand how hard...

Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years   For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

When the Dry Goes Well…

When the Dry Goes Well…

From Equipment Mix to Payment Structure, Here’s How Laundry Owners are Fitting Dryers into The Overall Business Equation Despite major advances in high-speed washer extraction technology, a laundromat completely free of dryers is still nowhere on the horizon. At the...

CLA Member of the Year

CLA Member of the Year

An Interview with Multi-Store Owner Michael Finkelstein Michael Finkelstein began his professional career as a broker manager for Georgia Pacific, where he worked with supermarkets in the Maryland, Ohio, Pennsylvania, Virginia and West Virginia territories. In 1983,...

Maintaining the Ideal: The Keys to Optimum Dryer Care

Maintaining the Ideal: The Keys to Optimum Dryer Care

An Interview with Whirlpool Customer Relations Manager Joe Carrita Joe Carrita has spent more than 23 years in the commercial laundry industry, with a special focus on the on-premises laundry market and customer service. He recently discussed the latest in dryer care...

Headlines

Go Big!

Large-Capacity Washers Can Be One of Your Laundromat’s Most Important Features From an equipment standpoint, large-capacity washers are the most important element in any vended laundry today – and every store owner should have at least two of each unique capacity....

HappyNest Expands Reach in Ohio

Laundry pickup-and-delivery service HappyNest is now available in the Ohio cities of Kent and Akron, through its new laundromat partner, Laundry 101. In addition, Laundry 101 is providing HappyNest next-day pickup-and-delivery services to surrounding towns in Portage...

KioSoft Mobile App Tops Two Million Users

KioSoft recently announced that its mobile app for laundry payments – CleanPay Mobile – has surpassed two million users worldwide. According to KioSoft, the app is a prime example of the growing popularity of contactless alternatives in the market, as indicated by...

Alliance Laundry Systems to Acquire Gulf States Laundry Machinery

Alliance Laundry Systems has announced it is acquiring the laundry division assets of Gulf States Laundry Machinery Co. Alliance expects to close on this purchase in the third quarter of this year, marking the manufacturer’s fourth distributor asset acquisition in...

Who’s Minding the Store?

Businesses all across the United States are desperate for workers these days. The numbers don’t lie. In late April, the Labor Department reported a record 9.3 million job openings. “The worker shortage is real – and it’s getting worse by the day,” commented Chamber of...

Wash with Wally: Cleaning in Cold Water

I’m considering switching to a cold-water detergent for my wash-dry-fold business in order to save some money on my natural gas bill. Does this make sense? I don’t want to sacrifice the quality of the wash I offer my full-service customers. No, that does not make...

Be Better Tomorrow Than You Were Yesterday

Are You Running a Finite Laundromat Business or an Infinite One? Let me start with a very simple question: did you “win” at business last year? Huh? I’m serious. I’m talking about the battle with your competitors. Did you win it last year? If your answer is yes, my...

Magic in a Box

How LaundryCares Family Read, Play and Learn Centers Are Impacting Communities and Changing Lives Before jumping into the “what” and the nuts-and-bolts of the LaundryCares Family Read, Play and Learn Centers, we need to take a step back and examine the “why.” How did...

SpyderWash, Wash-Dry-Fold POS Announce Cross-Platform Integration

Laundry payment system provider SpyderWash, a Setomatic Systems company, and Wash-Dry-Fold POS, a point-of-sale system developed for laundromats, recently announced they have teamed up on a cross-platform project. SpyderWash enables laundromat customers and employees...

New Benefits Added to CLA Health Insurance Program

The Coin Laundry Association – which is working with LIG Solutions to offer comprehensive, affordable health coverage designed for laundromat owners, as well as their families and employees – has announced a newly added element to this health insurance program. The...

HappyNest Expands Further into Long Island

Laundry pickup-and-delivery service HappyNest has expanded further into central Long Island, N.Y., through its partnership with The Laundry Closet. HappyNest now serves the east end of Suffolk County – from Bay Shore to Sayville to East Setauket. “We decided to...

Get Down to Business

There’s Never Been a Better Time to Boost Your Bottom Line with Commercial Accounts In the laundromat business, idle machines represent missed revenue that can never be recovered. Every store operator knows that it’s all about “turns per day.” And no one understands...

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June 2025 Cover of PlanetLaundry Magazine

This Month's Issue

 

  • Green is Good Business: Green Operations Increasingly Important to Feed Consumer Demand
  • Women In Laundry: Lee Ann Geurts Loves a Challenge
  • Store Profile: Kings Laundry Kicking it in Los Angeles
  • Untapped Growth Opportunities
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

HappyNest Expands Commercial Business

Laundry pickup-and-delivery service HappyNest recently expanded its commercial laundry services in Delaware, Maryland, Virginia, Florida, and Colorado, with further expansion planned in the coming months. In addition, the company now offers a per-bag pricing model...

KioSoft Names CTO

KioSoft has appointed Charlie Lim as its new chief technology officer. Lim has more than 20 years of experience in driving cross-functional global programs, international partnerships, technology investments and initiatives. In his new role, he will oversee KioSoft’s...

Kentucky Church Offers Free Laundry Service

Kentucky Baptist Disaster Relief is operating a free laundry service for Marion residents from 8 a.m. to 8 p.m. daily throughout the month of July, to help with water conservation efforts in the area. A mobile laundry trailer is located at the Fredonia First Baptist...

Tennessee Laundromat, Local Cafe Team Up for Food Drive

Cycle Laundromat in Clarksville, Tenn., will team up with Manna Cafe to host a food drive on August 9-11. The Cycle Laundromat team will host the food drive to give back to the community they serve. Those interested in participating can bring in at least four cans of...

HappyNest Adds Second Partner in Charlotte Market

Laundry pickup-and-delivery service HappyNest has added Sunshine Laundromat as its second laundromat partner in Charlotte, N.C. As a result, HappyNest’s services are now available to residents and businesses in Cornelius, Davidson and Huntersville, as well as...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Community Service

Orginally posted - Jan 02, 2013 Your laundromat is a crucial part of the neighborhood in which it's located. And, as a small-business owner, you need to recognize this fact and do what you can to strengthen that bond with those within your community. Whenever I look...

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The Business Mind

Hiring Good People

Here Are the Keys to Conducting an Effective Job Interview If you own or manage an attended laundry business, it's no secret that at some point in time you're definitely going to have to advertise for and interview prospective attendants. This task just comes with the...

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Wash With Wally

Viewpoint

Iowa Laundry Owners Get a Big Raise

"Is this heaven?" "It's Iowa." "Iowa? Could have sworn it was heaven…" – "Field of Dreams" (1989) While the specters of baseball players past may have confused Iowa for heaven in the movie, you wouldn't blame Hawkeye laundry owners for thinking they're living in the...

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.