PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
The Dreaded Refund
And Why It's Really Not All That Terrible – If Handled CorrectlyI have some terrible news for you. I hate to be the one to break it to you, but I find myself compelled to let you know…Someone on your team is going to make a mistake. Or an accident will happen. Or a...
Working Together
Is a Business Partnership Right for You?Atypical. Nontraditional. A little weird.Lisa and Daryl Johnson will agree that their business partnership – and subsequent laundry industry success – is probably all of those and more.It began as a fairly normal husband/wife...
Marketing Mistakes That Are Costing You Money
Here Are Five Common Miscues to Avoid When Promoting Your Vended Laundry BusinessNo one likes to admit that they could be making some major marketing mistakes. But, the truth of the matter is that you probably are.Hey… no one's perfect, right?I've been taking a long,...
Headlines
U.S. Mint Reacts to Coin Shortage, Asks for Consumers’ Help
The impact of COVID-19 pandemic has resulted in the disruption of the supply channels of circulating coinage – the pennies, nickels, dimes and quarters that the U.S. businesses and consumers use in their day-to-day transactions. “In normal circumstances, retail...
Sav-A-Day Announces Fall Open House
Sav-A-Day Laundry Machinery, headquartered in St. Louis, will hold its 61st annual open house sales event on October 12. The open house – scheduled for 9:00 a.m. to 5:00 p.m. – will feature service schools throughout the day on washer-extractors and dryers. In...
Speed Queen Expands Hermes’ Sales Territory
Speed Queen has expanded the territory that is served by Hermes Commercial Laundry Equipment, headquartered in Bloomington, Ill. The distributor now serves customers in the Illinois counties of Boone, Bureau, Carroll, Grundy, Jo Daviess, La Salle, Lee, Ogle, Putnam,...
PlanetLaundry Podcast, Episode 7: Building a New Relationship with Consumers
In this episode, PlanetLaundry contributor Dennis Diaz shares his latest story entitled, Building a New Relationship with Consumers: Customer Service in Todays’ Turbulent, Information-Driven World. Dennis Diaz is a marketing expert and owner of Spynr, a digital...
Laundrylux Partners with Coin-O-Matic
Laundrylux recently announced a new distributor relationship with Coin-O-Matic – headquartered in the Chicago suburb of Alsip, Ill., and celebrating a century in business. “We’re excited to honor our 100-year anniversary in the laundry industry by providing a...
Understanding Our Economic Behavior
How Our Psychological Makeup Impacts Our Financial Decisions I’ve consulted with a great many laundromat owners over the years. And nearly all of them have been preoccupied with their financial decisions – either those that had been made in the past or those that the...
‘Adjusting Your Sails’
An Interview with Multi-Location Laundromat Owner and Serial Entrepreneur Daniel Marrazzo Daniel Marrazzo is a lifelong resident of Bucks County, Pa., who started his professional career in the construction industry, after graduating from Norwich University – The...
Building a New Relationship with Consumers
Customer Service in Today's Turbulent, Information-Driven World Let’s talk about where businesses are in the world right now. 2020 has been quite a year. And we’re only six months in, which makes everything that’s already happened seem just that much more dramatic....
SLE Holds Sales Meetings, Honors Top Performers
Statewide Laundry Equipment – with locations in Miami, Orlando, Tampa, Jacksonville and Georgia – recently held all-day meetings for the company’s executive and sales teams at the Embassy Suites in Fort Lauderdale, Fla. Attendees were led through a recap of the...
Maytag Adds Superior Laundry to Distributor Network
Maytag Commercial Laundry has named Superior Laundry Equipment Co., headquartered in Brooklyn, N.Y., a supporting distributor for Maytag and ADC commercial laundry products in southern New Jersey, eastern Pennsylvania, Delaware and select northern counties of...
COVID-19 Leaves Laundry Owners Short on Coins
The coronavirus crisis has sparked a nationwide coin shortage that has left retailers scrambling, including some laundromat owners who have found themselves short of the quarters needed to replenish changers. The Federal Reserve recently revealed that the pandemic had...
On the Money
Securing Economic Relief During These Difficult Times According to a recent Coin Laundry Association survey, nearly 40 percent of the laundromat owners who responded indicated that they had applied for federal funding assistance during the COVID-19 pandemic. “Store...
SPONSORED CONTENT
SPONSORED CONTENT
Stain Solutions Guide
This Month's Issue
- House of Laundromats: Real Estate Trends and What to Watch
- Member Spotlight: Bringing a Century of Expertise to the Evolving Laundromat Industry
- PlanetLaundry Podcast: Reimagining Community: How the Hub Laundromat Cafe is a Change Catalyst in Detroit
- Women In Vended Laundry: How Adrienne Hurrington Keeps the Wheels Turning as SAMCO
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Mississippi City Works with Local Laundromats to Launch ‘Rinse & Read’ Program
In Petal, Miss., the city’s Cosmopolitan Club and its Excel by 5 group – a community-based certification designed to improve children’s overall well-being by age 5 – are providing one more way for children to get their hands on books… at the laundromat. This local...
Atlanta Laundromat Business Announces Grant Program
Multi-Store Operators Wade Williams and Yvette Morton Williams Create Marketing Grant to Help New Laundry Owners Succeed Wash & Spin Coin Laundry, based in Atlanta, has announced its Inspired To Grow Higher Award for 2022. The award features a $2,000 grant to be...
Industry Mourns the Loss of Kenneth Cherry
Laundromat industry pioneer Kenneth Cherry passed away on March 3 at the age of 91. A long-time resident of Columbia, Tenn., Mr. Cherry was born in Clay County, Tenn., and raised on his family’s farm. After graduating from the University of Tennessee, he taught school...
Deadline Looming for California Retirement Savings Plan
According to the latest numbers from the U.S. Bureau of Labor Statistics, 45 percent of employers with fewer than 100 employees don’t offer a retirement plan. California is one state looking to bridge that gap with a state-sponsored IRA savings plan called CalSavers....
NFIB: Small-Business Owners Report Inflation as Top Issue
Last month, the National Federation of Independent Business’ Optimism Index decreased by 1.4 points to 95.7, the second consecutive month below the 48-year average of 98. Twenty-six percent of owners reported that inflation was their single most important problem in...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor

Leather… Or Not?
Originally posted - Oct 25, 2013 If you offer a wash-dry-fold service, you will from time to time take in some leather garments. But don't be afraid of them. Leather cleaning is one of the easiest types of cleaning you can do, since most stains don't really soak into...
The Business Mind
Back to School
Strengthen Your Business by Earning Your Ph.D. in ‘Laundrology' I recently got the idea to add a new category to the long list of scientific "-ology" subjects that exist in our world today. I've decided to create a brand new discipline and call it "laundrology," which...
Wash With Wally
Wash with Wally: Fighting Oil Stains, Operating a Delivery Service and More…
On occasion, I will receive drop-off laundry that has one or two pieces with oil stains. Is there anything available at the local supermarket or hardware store that I can use to remove these stains? If so, what is it, and how do you use it? There are a few products...
Viewpoint
Vital Signs
Neglect Your Store's Signage at Your Own Risk Because a laundromat is a self-service business, there is the tendency among some owners to have a "build-it-and-they-will-wash" attitude toward their stores. In other words, the focus is primarily on the equipment offered...
Digital Marketing
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.