PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Life Before Laundry
Owners Open Up About Their Professional Backgrounds Prior to Running Their StoresJust taking a wild guess here – but it's probably likely that the vast majority of those of you reading this sentence right now never thought you would ever in a million years be in (or...
A Southern Gentleman
An Interview with Veteran Laundry Distributor Lamar ThomasLamar Thomas, president of T&L Equipment Sales Co., got his start in the laundry industry in 1954, delivering washers and dryers to coin laundries in the Charlotte, N.C. area. In 1967, he joined his father...
Language in the Laundromat
Store Owners Launch Early Childhood Literacy and Learning Program in the Chicago SuburbsLaundry operators Bill Norteman and Jim Cowen know what it's like to try to do the family laundry with children in tow. As the co-owners of JetXpress Laundry in Elgin, Ill., they...
Headlines
Wash with Wally: Best Practices for Operating Safely and Effectively During COVID-19 Pandemic
We have a lot of customers who use our drop-off wash-dry-fold service, including some doctors’ offices. Should I continue this service during the COVID-19 crisis? I want to protect my employees, but I also want to help serve our community. What should I do? You can...
Serving in Uncertain Times
The Laundry Doctor Shares His Plan of Attack During the COVID-19 Outbreak What we’re all going through right now with the COVID-19 pandemic is truly a once-in-a-lifetime event. It’s a test of who we are as people – and what we are as a civilization. As laundry owners,...
BCC Payments Offers Free ‘Wash-Dry-Go’ App in Response to Pandemic
BCC Payments, a laundry-focused payment and control systems company, has created a free Wash-Dry-Go application platform for laundromat owners to use during and after the COVID-19 pandemic. The app can help laundry owners manage the flow of customers and maintain safe...
Jetz Service to Accept Mobile Payment Across All Compatible Machines
Laundry service and equipment provider Jetz Service Co. – which operates in 18 states throughout the Midwest – and PayRange Inc. recently reached an agreement for Jetz to provide PayRange mobile payment acceptance to all of its PayRange-compatible machines. Currently,...
Marketing During Times of Crisis
Some Promotional Do’s, Don’ts and Considerations as We All Try to Navigate the COVID-19 Crisis It’s easy to get downhearted about the state of the world in the middle of COVID-19’s madness. With social distancing measures, self-quarantines in place and a heightened...
What’s Next for the Economy?
An Interview with Alan Beaulieu of ITR Economics Alan Beaulieu is the president of ITR Economics, the oldest privately held, continuously operating economic research and consulting firm in the U.S. With a reputation as an accurate and straightforward economist, Mr....
Stomping on the Front Lines
Many of us got into the laundromat business due to its simple nature and consistent characteristics. For most people, doing their laundry is a weekly demand. For all, it’s a basic necessity – not a luxury. And, for store owners, this provides a smooth and reliable...
Coping with COVID-19
Laundromat Owners Share Their Thoughts on Providing Essential Services During These Historic and Unsettling Times With the outbreak of the COVID-19 virus, our world changed – seemingly overnight. At least for now. Sheltering in place, social distancing and personal...
Girbau Group Acquires Capital of Chinese Joint Venture
The Girbau Group has acquired the entire share capital of its Chinese joint venture, Girbau Shenguang Laundry Technology. With this purchase, GSLT becomes a direct subsidiary of the Girbau Group, with the aim of promoting the future development of the company and...
HappyNest Launches New Partnership in St. Louis
Laundry pickup-and-delivery service HappyNest has announced a new partner in the St. Louis market. “We have been very successful in a short amount of time in the St. Louis area, and because our plan calls for HappyNest partners to work in back-to-back service areas,...
Trump OK’s Additional Small-Business Stimulus Funding
President Trump has signed a nearly half-trillion-dollar emergency bill to rescue the small-business loan program, which was quickly depleted by companies impacted by the coronavirus pandemic. This legislation also provides additional funding for struggling hospitals....
The Art of Legendary Customer Service
How to Create a Culture of Connection Within Your Marketplace Customer service in a laundromat may not qualify as an “art form,” per se. However, over the years, I’ve encountered some fantastic store owners and attendants who let me know that I definitely was in the...
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Scaling Wash & Fold Operations
Learn how to grow your wash & fold from an offering into a money-making operation.
This Month's Issue
- Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
- Business Profile: Delivering a Superior
Laundry Experience - Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time - Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
- And More…
THE LATEST ON LAUNDROMATS
Industry News
CLA Announces Virtual Showcase
The Coin Laundry Association will hold its second Innovation in Laundry Virtual Showcase in March. This three-day event will provide laundromat owners and distributors an opportunity to demo the latest technology tools in the industry to help determine the best fit...
LEGO Teams with Local Artist to Transform London Laundromat
London-based artist and designer Yinka Ilori proved that – with a little imagination – there’s no limit to what one can build with LEGOs. This is evidenced by his colorful installation, called “Launderette of Dreams.” Created in collaboration with The LEGO Group as...
Miami Laundromat Reflects Local Culture
Little Havana Laundry, located in Miami, recently added unique artwork by Ivan Roque and Heps Fury Productions that represents the local culture and community. Store owner Autumn Markley is an art enthusiast whose previous professional background is in the beauty and...
Whirlpool Named to Forbes’ List of Best Employers
Whirlpool Corp. has been named to Forbes’ list of the “America’s Best Employers 2022.” The final list ranks 500 large and 500 mid-sized U.S. companies that are admired by employees for their dedication to their workforce and their unparalleled company culture. “There...
Minnesota Laundromat Launches New Literacy Space
Laundromat owners Taylor and Jessica Witt recently held an open house at their Nokomis Laundry in Alexandria, Minn., to help launch the grand opening of the store’s new LaundryCares’ Family Read, Play & Learn Center. The dedicated kids’ reading and learning space...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
Profitable Pricing
Originally posted - Feb 08, 2012 I get frequent calls from laundry owners asking me how to accurately price their commercial accounts. And the first thing I point out to them is that commercial laundry is a slightly different animal than residential wash-dry-fold...
The Business Mind
The 7 Qualities of a Profitable Marketer
Boost Your Laundry Business by Developing These Critical Skills Marketing is every laundry owner's link to the outside world. It's how you persuasively encourage people to repeatedly purchase your products and services. Conceptually, it's just that simple. However, it...
Wash With Wally
Wash with Wally: Calculating a Workable Retail Rent, Bidding on a Commercial Account and More…
My rent payment is killing me. Is there some type of calculation as to what percentage of gross the rent should be? Ideally, your rent should be between 15 percent and 25 percent of your gross volume. When you venture into that 25 percent range, have debt service on...
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
