Current Issue
Featured Articles
Cover Story
Money Talks
A Decade Removed from the Credit Crunch of the Great Recession, Here’s What It Takes to Secure Financing in Today’s Economy Growing your laundry business without outside funding can make you feel as though you’re trapped in a perpetual catch-22. You need to hire...
Business Spotlight
Future-Proofing Your Laundry Business
Why documented processes, HR systems, and talent retention build long-term value. By Rich Cruz, MS, SHRM-CP Organizational Consultant | Co-Founder, Harmonious Workplaces When I worked in lockstep with the laundry business community between 2017 and 2021, I met...
Columns
The Business Mind
Persistence Pays Off
When Owning a Laundromat, the Secret to Success is a Constancy of Purpose Famed American writer and lecturer Dale Carnegie firmly believed that “flaming enthusiasm, backed by horse sense and persistence, is the quality that most frequently makes for success.” And I...
Wash With Wally
Wash with Wally: Drying Capacity, Business Hours, and More…
I’m short on drying capacity at my store. During the weekends, I have customers waiting for the dryers. Should I add more 30-pound stack dryers, which are what I currently have? Or should I replace at least some of the 30-pounders with larger-capacity stack dryers? If...
The Laundry Doctor
Spend Your Marketing Dollars Wisely
What Are You Getting in Return for Your Wash-Dry-Fold Promotional Budget? Business owners love to discuss and ruminate on what it costs to acquire a new customer. In the drycleaning world, the generally accepted figure is approximately $50 per customer. In the laundry...
