Current Issue
Featured Articles
Cover Story

Equipment Replacement Lowers Utility Expenses
Generate Utility Cost Savings by Exchanging Old Machines for New, High-Efficiency Units
Business Spotlight

Business Bio: Laundry Lounge Coronado
Liz and Nick Merrill Laundry Lounge Coronado Coronado Island, Calif. Before Getting into the Laundry Business… Liz and Nick had previously established Sweat Equity Gym, a fitness center based in Bellevue, Wash. In fact, the couple’s vended laundry in Coronado is...
Columns
The Business Mind

Know Your Customers
Here’s How to Keep Your Laundry Business Growing Steadily by Systematically Tracking Your Client Metrics “Revolve your world around your customers, and more customers will revolve around you.” – Anonymous It’s widely accepted that today’s consumers are inundated with...
Wash With Wally

Wash with Wally: Removing Tough Smoke Odors
I have a wash-dry-fold customer who is a heavy smoker. In the summer, it seems that the clothes he brings in are at their worst; even the plastic hamper he brings them in reeks of cigarette smoke. I have tried an odor-reducing fabric softener from my laundry supplier,...
The Laundry Doctor

Spend Your Marketing Dollars Wisely
What Are You Getting in Return for Your Wash-Dry-Fold Promotional Budget? Business owners love to discuss and ruminate on what it costs to acquire a new customer. In the drycleaning world, the generally accepted figure is approximately $50 per customer. In the laundry...