PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
A Tale of Two Stores
The Midweek Laundromat Doldrums Drove Owner John MacKrell to Seek Out Additional Business, Leading to the Creation of SpringboardIt was another quiet Tuesday. And, if John MacKrell were in the business of selling dryer lint, he would have told you – after a busy...
Do What You Like Best – And Never Give Up
An Interview with Chicago Laundry Business Veteran John VassiliadesJohn Vassiliades, president and CEO of J. Vassiliades & Co., began his career in the self-service laundry and drycleaning business more than 40 years ago. During that time, he has owned multiple...
Sizing Up a Potential Laundry Location
Demographic and Competitive Analyses are Time-Consuming and Maybe a Bit Boring – But They Can Be Critical to Finding a Winning Store SiteDemographic and competitive analyses can be useful tools for assessing whether or not a location has the potential to be a...
Headlines
Statewide Laundry Hosts Fall Expos
Statewide Laundry - with offices in Jacksonville, Tampa, Orlando and Miami - recently completed a three-day series of Laundry Improvement Expos. The company kicked off the 2018 shows on September 18 at an all-new venue, the Gaylord Palms Resort & Convention Center...
Wash With Wally: Keeping Your Drain Line Clear
Is there a chemical and/or preventive maintenance procedure that will keep our main drain line clean? Occasionally, we experience a backup of water, which seems to be due to a buildup of a black greasy residue within the line. Would you recommend a periodic flush of...
WDF
Take Your Wash-Dry-Fold Service to the Next Level As today’s society becomes more starved for time – and as markets for traditional vended laundry services grow increasingly competitive – the wash-dry-fold laundry business have been a consistent bright spot for many...
Creating a Winning Team
Staffing Your Brand New Vended Laundry Business As laundry owners, we live and die by “The Rule of 10." In other words, a new customer’s very first impression of your store occurs in the first 10 feet, the first 10 seconds and the first 10 words. You’ve just designed...
Truth or Consequences
Being Less Than Honest in Your Advertising Will Damage Your Reputation and Cost You Customers “The most powerful element in advertising is the truth." – Bill Bernbach, advertising pioneer The fundamental truism about promoting your self-service laundry is that...
Big in Japan
I’m very fortunate that my career with the Coin Laundry Association has enabled me to travel internationally to the trade shows that serve our industry worldwide. Each of these opportunities yield great returns, as I learn more about the business and build...
Business Bio: Green Bay Express Laundry
Steve Dietzen Green Bay Express Laundry Green Bay, Wis. Before Getting into the Laundry Business… Steve also owns and operates three pawn shops in Wisconsin. Store Opening February 7, 2018 Business Hours 6:00 a.m. to 10:00 p.m. Staff Four part-time attendants...
Two New Opportunities for CLA Members
The Coin Laundry Association has announced two new opportunities for its members to become involved – as speakers and sponsors – with the organization’s upcoming CLA Connect LIVE events in 2019. All members are invited to share their expertise and...
Teeters to Host Open House
Teeters Products will hold its annual open house on November 14 at the company's headquarters in Fletcher, Ohio. This theme of this year's event is "Taking Your Laundromat to the Next Level"- with a focus on next level product performance, efficiency, engineering,...
Laundry Concepts Adds to Sales Team
Laundry Concepts has named David Gradle the newest member of the company's sales team. Prior to joining Laundry Concepts, Gradle spent 10 years working for an automatic door company, where he compiled bids utilizing architectural plans, met with prospects, presented...
Continental Promotes Kilgore to Director of Customer Experiences
Continental Girbau Inc. has promoted Laurie Kilgore to director of customer experiences. In this newly created position, Kilgore spearheads the development and evaluation of strategic, tactical and operational customer engagement plans, programs and initiatives....
Laundry One Hosts Open House, Adds New Branch Office
Nearly 100 laundry owners and managers attended Laundry One's inaugural open house and service school at the company's headquarters in Canal Winchester, Ohio. The event featured a presentation by Coin Laundry Association COO Michael Sokolowski, who discussed "Industry...
SPONSORED CONTENT
This Month's Issue
- Reimagining the Laundromat Experience: Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities
- Business Management: Building a Positive Workplace Culture
- Digital Marketing: Make Your Laundromat a Place People Love
- Company Close-Up: The Vision Behind Masters Laundry Equipment
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Eastern Funding Appoints Chief Operating Officer
Eastern Funding LLC recently named Nancy Robles its chief operating officer. Robles previously served as the company’s executive vice president of operations and compliance officer. In her new role, she will be responsible for all of the company’s day-to-day...
Speed Queen Expands Hermes’ Sales Territory
Speed Queen has expanded the sales territory of Hermes Commercial Laundry Equipment for the brand’s vended laundry products to include the western portion of Indiana. Hermes, headquartered in Bloomington, Ill., now sells Speed Queen laundromat equipment in the...
Clean Show Announces Rate-Lock Deadline of January 15
Companies that have previously exhibited at the Clean Show have until Friday, January 15, 2021, to save money by locking in current booth rates for the next edition of the show. The next Clean Show will take place July 30-August 2, 2022 in Atlanta. “We understand that...
Clean Laundry Brand Announces Upcoming Store Openings
Clean Laundry – a licensed laundromat brand and concept – recently announced the addition of new locations in Texas, Arizona and Wisconsin. The brand, which is a business unit of Clickstop Inc., has reported two stores opening soon in Austin, Texas. In addition, the...
HappyNest Appoints Customer Experience Director
Laundry pickup-and-delivery service HappyNest – headquartered in East Greenwich, R.I. – has named Kyle Ricci its new director of customer experience. Most recently, Ricci served as manager of customer success at Upserve, a restaurant customer management platform based...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
Master the Changeup
Originally posted - Sep 12, 2013 "Time is a dressmaker specializing in alterations." – Faith Baldwin, U.S. author and novelist We are living in a time when the rate of change is like none other in history. Today, the slow path is reserved for those on a fast track to...
Wash With Wally
Wash with Wally: Cleaning Cloth Napkins
Originally posted - Apr 09, 2014 I have a commercial client who wants my store to take over the cloth napkin laundry service for his Italian restaurant. I'm not sure what is required to perform a quality service for this specific account. The napkins are red and often...
Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
