PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Business Bio: BW Laundry Inc.
Boyd Woodard BW Laundry Inc. Magic Laundry, Lawndale, Calif Neighborhood Wash, Hawthorne, Calif. Before Getting into the Laundry Business… Mr. Woodard was a senior manager of engineering at a multinational medical device company. Store Openings ML: September...
Filling a Common Need
When His Family’s Laundry Chain Needed a POS System for Its Drop-Off Business, Brian Henderson Created One – Now He’s Built a Company Around That Solution It is a common scenario: an entrepreneurial individual solves a desperate need for his or her...
On the Bright Side
The Keys to Efficient and Impactful Laundry LightingIn the most recent Coin Laundry Association survey on laundromat customer behavior, two of the top three answers respondents gave as reasons why they would choose one self-service laundry over another are...
Headlines
Buyer Beware
Eight Best Practices to Follow When Buying a Property As the old saying goes, "Let the buyer beware." And never are those words more accurate then when purchasing a property to be used for a vended laundry business – whether you're looking to buy an existing store or...
Before Signing Your Laundry Lease…
Sitting Down to the Negotiation Table for the First Time? Here’s What You Need to Know First things first… with respect to your laundry lease, the best advice I can offer is be sure you have an experienced commercial real estate attorney by your side to help navigate...
At Your Service
What Are You Doing to Delight Your Laundry Customers? The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways. – Richard Branson The numbers don’t lie… More than half of...
Know Your Place in the Internet Space
Don’t Overlook Online Marketing When Promoting Your Wash-Dry-Fold Business As someone who studied marketing in college and who has always assumed a solid grasp on the art and science of the topic, I now feel myself moving further and further away from truly...
At Your Service
Originally posted - Aug issue/2012 An Interview with Business Author and Customer Service Expert Robert Spector Robert Spector has been involved in customer service since the age of 13, when he first went to work in his parents' butcher shop in the farmers' market in...
‘Ready,’ Set… Read!
LaundryCares Partnership with ReadyNation Leads to Growing Number of Laundromat Reading Programs Across the Country The recent launching of a reading corner at Foxy Lady Laundry in Miami is a prime example of the strong and growing partnership between the Coin Laundry...
LaundryCares Adds Industry Veteran
The LaundryCares Foundation recently announced that laundry industry veteran Dan Naumann has agreed to join the organization as its executive vice president. His responsibilities extend to the day-to-day operation of the foundation, as well as working to scale up...
CLEC Names General Manager of Houston Office
Commercial and Coin Laundry Equipment Co. has hired industry veteran Mike Hand to be the general manager of the company's CLEC-West facility, located in Houston. "Mike's experience in the laundry industry and track record of success in leading projects makes him the...
EnviroStar to Acquire Industrial Laundry Services
EnviroStar, Inc. has announced that it executed a definitive purchase agreement to acquire substantially all of the assets and to assume certain liabilities of Industrial Laundry Services, Inc., using a combination of cash and EVI stock. Industrial Laundry Services,...
Masters Laundry Equipment to Hold Profitability Seminar
Masters Laundry Equipment recently announced that it will hold a profitability seminar on October 24 at Laundrylux's headquarters in Inwood, N.Y. This one-day event will be presented by Masters Laundry owner Michael Mastorides, who will teach attendees how to create...
Statewide Laundry Equipment Announces Fall Show Dates
Statewide Laundry Equipment - with offices in Jacksonville, Tampa, Orlando, and Miami - has announced the dates of its Fall Improvement Expo. This event will be held September 18-19 at the Gaylord Palms Resort & Convention Center in Kissimmee, Fla. Then, on...
[VIDEO] August 2018 Laundry Industry Update by Brian Wallace
Brian Wallace, President/CEO of the Coin Laundry Association, delivers to you the "Laundry Industry Update". This presentation, which is often delivered at distributor shows and other events throughout the nation, gives just a brief overview of some of the happenings...
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This Month's Issue
- ‘I’d Like to Speak to the Manager’: On the Front Lines with Some of the Laundry Industry’s Leading Store Managers
- Business Management: Generate Additional Income Through Greater Market Penetration
- Company Close-Up: Western State Design Has Been Helping Laundry Owners Thrive for More Than 50 Years
- New Member Spotlight: How Laundry Labs Plans to Change the Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
HappyNest Appoints Customer Experience Director
Laundry pickup-and-delivery service HappyNest – headquartered in East Greenwich, R.I. – has named Kyle Ricci its new director of customer experience. Most recently, Ricci served as manager of customer success at Upserve, a restaurant customer management platform based...
SLE Announces ‘Spring Blitz’ Events
Statewide Laundry Equipment has announced the dates for its Spring Blitz 2021, which will feature events in Florida, Georgia, North Carolina, South Carolina and Virginia. The in-person events, which will adhere to all CDC guidelines, will take place in February and...
PayRange Among Deloitte’s Technology Fast 500
PayRange – a provider of mobile payment options for the laundromat business, as well as for vending, amusement and other small-ticket merchants – recently was ranked 83rd on Deloitte’s Technology Fast 500, a ranking of the 500 fastest-growing technology, media,...
COVID Relief: What It Means for You and Your Business
President Trump has signed the $900 billion Consolidated Appropriations Act – or COVID-19 relief bill – which provides stimulus payments to eligible individuals, extended weekly unemployment benefits and more than $300 billion in aid for small business. This...
CLA Advocates Vaccine Priority for Laundromat Staff
With the first COVID-19 vaccines now getting to frontline healthcare workers and those living and working in nursing home facilities, the further prioritization of essential workers for vaccination has become the next hurdle. The Centers for Disease Control’s Advisory...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
Wash With Wally
Wash with Wally: Wrinkle-Free Table Clothes
Originally posted - Jun 04, 2014 I service a commercial account that has just purchased some rather inexpensive, polyester table clothes that wrinkle when washed. Even the client admits that she bought an inferior product. We pretreat these items, wash them in warm...
Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.