The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business 

Green Operations Increasingly Important to Feed Consumer Demand  When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses.   “The...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

Marketing Your Laundry

Six Steps to Developing and Executing a Promotional Plan Tailored Specifically to Your BusinessIt doesn't take an outrageous investment to market your self-service laundry business. However, it does take consistency, planning, and execution.If you don't currently...

New Year’s Resolutions

Laundry Owners Reveal Their Top Business Goals for 2017 Each January, many of us make a list of resolutions to help us live better lives throughout the year. Whether those resolutions are to eat healthier, work out more often, get out of debt or just be nicer to...

Business Bio: Marysville Laundry Station

Craig Wells Marysville Laundry Station Marysville, Wash.Before Getting into the Laundry Business…Craig used to work in a grocery store.Store OpeningJanuary 1, 2004Business Hours6:00 a.m. to 10:00 p.m. daily, with the last wash beginning at 9:00 p.m.StaffThree...

Headlines

First CLA Connect LIVE Event Scheduled for Atlanta

The Coin Laundry Association will hold its first CLA Connect LIVE event on September 25 at the Georgia Tech Hotel and Conference Center in Atlanta. The meeting - scheduled for 11 a.m. to 2 p.m. - will feature a presentation by CLA President and CEO Brian Wallace, who...

Buyer Beware

Eight Best Practices to Follow When Buying a Property As the old saying goes, "Let the buyer beware." And never are those words more accurate then when purchasing a property to be used for a vended laundry business – whether you're looking to buy an existing store or...

Before Signing Your Laundry Lease…

Sitting Down to the Negotiation Table for the First Time? Here’s What You Need to Know First things first… with respect to your laundry lease, the best advice I can offer is be sure you have an experienced commercial real estate attorney by your side to help navigate...

At Your Service

What Are You Doing to Delight Your Laundry Customers? The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways. – Richard Branson The numbers don’t lie… More than half of...

Know Your Place in the Internet Space

Don’t Overlook Online Marketing When Promoting Your Wash-Dry-Fold Business As someone who studied marketing in college and who has always assumed a solid grasp on the art and science of the topic, I now feel myself moving further and further away from truly...

At Your Service

Originally posted - Aug issue/2012 An Interview with Business Author and Customer Service Expert Robert Spector Robert Spector has been involved in customer service since the age of 13, when he first went to work in his parents' butcher shop in the farmers' market in...

‘Ready,’ Set… Read!

LaundryCares Partnership with ReadyNation Leads to Growing Number of Laundromat Reading Programs Across the Country The recent launching of a reading corner at Foxy Lady Laundry in Miami is a prime example of the strong and growing partnership between the Coin Laundry...

LaundryCares Adds Industry Veteran

The LaundryCares Foundation recently announced that laundry industry veteran Dan Naumann has agreed to join the organization as its executive vice president. His responsibilities extend to the day-to-day operation of the foundation, as well as working to scale up...

CLEC Names General Manager of Houston Office

Commercial and Coin Laundry Equipment Co. has hired industry veteran Mike Hand to be the general manager of the company's CLEC-West facility, located in Houston. "Mike's experience in the laundry industry and track record of success in leading projects makes him the...

EnviroStar to Acquire Industrial Laundry Services

EnviroStar, Inc. has announced that it executed a definitive purchase agreement to acquire substantially all of the assets and to assume certain liabilities of Industrial Laundry Services, Inc., using a combination of cash and EVI stock. Industrial Laundry Services,...

Masters Laundry Equipment to Hold Profitability Seminar

Masters Laundry Equipment recently announced that it will hold a profitability seminar on October 24 at Laundrylux's headquarters in Inwood, N.Y. This one-day event will be presented by Masters Laundry owner Michael Mastorides, who will teach attendees how to create...

Statewide Laundry Equipment Announces Fall Show Dates

Statewide Laundry Equipment - with offices in Jacksonville, Tampa, Orlando, and Miami - has announced the dates of its Fall Improvement Expo. This event will be held September 18-19 at the Gaylord Palms Resort & Convention Center in Kissimmee, Fla. Then, on...

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September Magazine Issue

This Month's Issue

 

  • Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
  • Business Profile: Delivering a Superior
    Laundry Experience
  • Member Spotlight: Rick Rome –
    Innovating Laundry, One Customer at a Time
  • Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Creating the Right Atmosphere

An Interview with Mike Kelly of Atmosphere TV Mike Kelly began his sales and marketing career in the wine and spirits industry, having built and executed marketing programs for some of the largest spirits brands in the world. “When I came across the opportunity to...

Speed Queen Laundromat Franchise to Open Flagship Location

Speed Queen has announced the construction of its flagship laundromat in support of the brand’s franchise model. The 12,250-square-foot store, located in Chicago, is scheduled to open this spring and will feature an array of equipment, with washer capacities ranging...

Venturing into the Future

An Interview with Clean Ventures Managing Director Peter Stern Peter Stern is the managing director of Clean Ventures, a newly formed venture capital fund created to attract and invest in growth-stage laundry companies. Stern also serves as senior vice president of...

Eastern Funding Appoints Chief Operating Officer

Eastern Funding LLC recently named Nancy Robles its chief operating officer. Robles previously served as the company’s executive vice president of operations and compliance officer. In her new role, she will be responsible for all of the company’s day-to-day...

Speed Queen Expands Hermes’ Sales Territory

Speed Queen has expanded the sales territory of Hermes Commercial Laundry Equipment for the brand’s vended laundry products to include the western portion of Indiana. Hermes, headquartered in Bloomington, Ill., now sells Speed Queen laundromat equipment in the...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

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The Business Mind

Blaze a Trail

Originally posted - Apr 14, 2014 Extremely successful individuals in any industry have always fascinated me because they're significantly different from the rest of the pack. They dramatically stand out. They're not part of the herd… they're the ranchers. They blaze...

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Wash With Wally

Wash with Wally: Pricing Large Drop-Off Items

Originally posted - Nov 30, 2012 We are trying to set our wash-dry-fold pricing and have noticed a big difference in how large items are priced. In our area, drycleaners and laundromats with wash-dry-fold services charge a per item fee for comforters, bedspreads,...

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Viewpoint

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.