PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
A Lease You Can Live With
Industry Professionals Share Tips and Strategies for Successful Lease Negotiation Securing an optimal lease is crucial for laundromat owners, impacting both financial stability and operational success. In the competitive landscape of commercial real estate, especially...
Through Your Customers’ Eyes
Taking the Mystery Out of Customer Service In a former life, I used to sell mystery shopping services. And most of the mom-and-pop entrepreneurs I approached typically had trouble understanding why they needed it. However, they heartily agreed that “large” companies...
From Demographics to Dollars
Industry Experts Decode the Art and Science of Finding the Ideal Laundromat Location “Location, location, location.” You’ve heard it hundreds of times. It’s the key to retail success. It’s your magic wand to laundromat riches. Just find that ideal location. But what...
Headlines
Elevating the Laundry Experience
Multi-Store Owners Launch Their First High-Speed Laundromat A new, 9,000-square-foot laundry recently opened in Rockford, Ill. – bringing a high-rental, low-income area renewed vitality and customers a quicker, more pleasant laundry experience. Kevin and Cindy Olson,...
Tech Talk
How Today’s Technology is Transforming Tomorrow’s Laundromat Industry In an era where convenience and efficiency are paramount, technology has become a game-changer for laundromats, transforming them from basic service providers into high-tech hubs of cleanliness....
Southeastern Laundry Equipment Acquires Cochrane Repair Service
Southeastern Laundry Equipment Sales, headquartered in Marietta, Ga., has acquired Cochrane Repair Service, a company specializing in commercial laundry equipment repair and maintenance throughout the Carolinas. Founded in 1983, Cochrane Repair Service provides...
Alliance Adds Industry Veteran to Sales Team
Alliance Laundry Systems has added Rick Case to its sales team. “Rick has a tremendous amount of industry experience and will make an immediate impact for our Alliance Laundry Systems Distribution team,” said Mike Hand, vice president, North America Commercial Central...
Alliance Distribution Expands West Region with New Acquisition
Alliance Laundry Systems has acquired the distribution assets of Bestway Laundry Solutions, headquartered in Corona, Calif. The distributorship is a leading provider of UniMac on-premises laundry equipment. “California is an area where we see excellent potential for...
How Well Do You Know Your Business?
The Keys to Making Smart, Data-Driven Decisions for Your Laundromat The laundromat business is simple, right? You find a location with excellent traffic flow, super visibility, stellar demographics – and Voila! Decades of profits and business success are yours. Well,...
Wash with Wally: Cross-Training Your Laundry Attendants
I recently hired a new attendant and have discovered that he possesses great mechanical skills. So, I was thinking of cross-training him to handle some of the more simple equipment issues that arise at my store, in addition of course to his attendant duties. Is there...
Wash-Dry-Fold POS Partners with Burq, Adds On-Demand Delivery Network
Wash-Dry-Fold POS – a provider of point-of-sale and operational management solutions for laundromats across the United States – recently partnered with on-demand delivery platform Burq, to offer laundromat owners the largest laundry delivery network in the country,...
Laundry Industry Mourns Bob Cowen
Laundry industry pioneer Robert Clifford Cowen, an ownership partner in B&C Technologies, passed away peacefully at his home on September 13 at the age of 102. Cowen began his career in 1956 as an engineer and quickly became a driving force in the commercial...
Eastern Funding Hosts Successful Workshops in California
Eastern Funding continued its Laundry Business Workshop series in Los Angeles and Orange County on September 10 and September 11. Both events drew strong groups of attendees, which included laundromat owners, prospective investors, and other laundry industry...
EVI Announces Cash Dividend
EVI Industries Inc., headquartered in Miami, has announced that its Board of Directors approved a special cash dividend of 31 cents per share on EVI’s common stock, a 10 percent increase over the amount of the special cash dividend paid by EVI last October. The...
Doing Double Duty
How to Maximize Revenue with Full-Service, After-Hours Work Savvy laundry owners often glean revenue from multiple services, even when it means processing full-service work after hours. Although growing the full-service side of your laundry business will take time, if...
SPONSORED CONTENT
This Month's Issue
- Reimagining the Laundromat Experience: Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities
- Business Management: Building a Positive Workplace Culture
- Digital Marketing: Make Your Laundromat a Place People Love
- Company Close-Up: The Vision Behind Masters Laundry Equipment
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Presso Teams Up with WASH Multifamily Laundry Systems
Presso recently announced a collaboration with WASH Multifamily Laundry Systems LLC, a leading laundry route operator serving multifamily properties and hotels. The strategic collaboration will bring Presso equipment to WASH’s current customers at certain WASH Laundry...
HappyNest Names Head of Product and Security
Laundry pickup-and-delivery service HappyNest has introduced Steve Staden as the company’s new head of product and security. Staden has more than 20 years of experience in software product management and cybersecurity. Prior to joining HappyNest, he served as the...
CLA Hosts In-Person Event on How to Start a Laundromat
CLA, formerly the Coin Laundry Association, marked a successful debut for its first in-person “How to Start a Laundromat” workshop, which was held November 12 at the Hilton Chicago/Oak Brook Hills Resort & Conference Center in Oak Brook, Ill. The inaugural event...
Industry Mourns Bill Brooks
William “Bill” Brooks, who served the laundry industry for more than 30 years, died last month at the age of 62. Brooks attended Berlin High School in Berlin, Wis., then Concordia College in St. Paul, Minn., where he played football. While studying at Concordia, he...
CSC ServiceWorks Appoints Chief Technology Officer
Laundry services provider CSC ServiceWorks Inc. has announced Andrei Girenkov as its new chief technology officer. Girenkov will lead CSC in strengthening and securing the company’s core digital systems, managing its payment technologies, and building on CSC’s...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
Spend Your Marketing Dollars Wisely
What Are You Getting in Return for Your Wash-Dry-Fold Promotional Budget? Business owners love to discuss and ruminate on what it costs to acquire a new customer. In the drycleaning world, the generally accepted figure is approximately $50 per customer. In the laundry...
The Business Mind
Vive La Différence
How to Use Diversity Marketing to Boost Sales and Grow Your Laundry Business For a long time, marketing efforts for companies big and small had one major common denominator. Essentially, they all targeted an older, white audience. Years ago, this strategy may have...
Wash With Wally
Wash with Wally: How to Safely Clean Bar Towels
We have accounts with several large restaurants to wash their bar mops, towels, and rags. I’ve heard of rags and towels – even clean ones – spontaneously combusting. Is there a specific process to help guard against this, as well as a recommended timeline in which to...
Viewpoint
Anticipating the Renewal of Clean 2022
“The waiting is the hardest part.” – Tom Petty, from “The Waiting” Although many of us initially assumed this classic rock staple from Tom Petty was yet another song about pining for the return to that special someone, Petty himself actually described it as an...
Digital Marketing
Home Sweet Home
How to Make Your Laundromat Feel Like Home to Your Customers… No Matter Where Home May Be Last summer, I decided to jet off to the Mediterranean. I thought it’d be cool to pick up a little bit of every language before I went. Trust me, my Italian was more spaghetti...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.