PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
The Power of Promotions
Unleashing Creative Tactics to Keep Your Business Buzzing Laundry owners are always seeking innovative ways to attract and retain customers. And one effective strategy is the use of promotions that not only drive traffic but also foster community engagement. By...
Elevating the Laundry Experience
Multi-Store Owners Launch Their First High-Speed Laundromat A new, 9,000-square-foot laundry recently opened in Rockford, Ill. – bringing a high-rental, low-income area renewed vitality and customers a quicker, more pleasant laundry experience. Kevin and Cindy Olson,...
Tech Talk
How Today’s Technology is Transforming Tomorrow’s Laundromat Industry In an era where convenience and efficiency are paramount, technology has become a game-changer for laundromats, transforming them from basic service providers into high-tech hubs of cleanliness....
Headlines
Onnera Group Names New Head of Marketing
Onnera Group – an international business group providing equipment solutions worldwide, including laundry equipment – has appointed Dawn Nagle its marketing director in North America for the Fagor and Domus commercial laundry brands. With more than a decade of...
Cents Launches Call Center for Laundry Businesses
Business management platform Cents has launched Cents Assist, a call center and customer experience solution designed exclusively for laundry businesses. This new service combines AI-powered technology with human expertise to improve how laundry businesses handle...
Reimagining the Laundromat Experience
Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities It’s no secret that today’s successful laundromats are embracing customer-centric amenities that transform what was once a mundane chore into a convenient, even...
Engaged Employees, Happy Customers
Building a Positive Workplace Culture in Your Laundromat Since I started consulting in 2005, I’ve heard a common sentiment among business owners and executives: “I just want people who work.” And why wouldn’t a business owner want this? After all, human capital theory...
Publication Recognizes Eastern Funding’s Karen Tennant
Karen Tennant, vice president of risk management for Eastern Funding, has been named to Monitor’s list of Top Women in Equipment Finance for 2024. The recognition highlights Tennant’s contributions and leadership within the industry, showcasing her dedication and hard...
CCI, PayRange Settle Patent Allegations
PayRange, a developer of mobile payment solutions for unattended retail, and laundry payment technology provider Card Concepts Inc. have reached a settlement in a patent infringement lawsuit brought by PayRange against CCI. As part of the mutually agreed-upon...
Milnor Names New Chief Operating Officer
Pellerin Milnor Corp. recently announced the promotion of Rick Kelly to executive vice president and chief operating officer. Kelly began his career with Milnor in 1988 and has served as vice president of sales and marketing since 2002. Throughout his 36 years with...
Full Throttle into Laundry Sales
An Interview with Samantha Peters of Advanced Laundry Systems Samantha Peters serves as a Dexter Laundry sales representative for Advanced Laundry Systems, headquartered in Golden, Colo. Peters attended Regis University in Denver, where she played on the lacrosse...
CLA, Laundromat Industry Defeat Tax Threat in Louisiana
When Louisiana Governor Jeff Landry called a special session late this year, it was clear that raising the sales tax rate and expanding the scope of services taxed were squarely in the lawmakers' crosshairs. Although much of the political conversation centered on...
Alliance’s Jeff Bailey Announces His Retirement
Alliance Laundry Systems has announced the retirement of a veteran member of its North America sales team. Senior Regional Sales Manager Jeff Bailey will close out his career after more than two decades with Alliance. His last day will be December 31. Bailey started...
EVI Industries Reports Record First Quarter Results
EVI Industries Inc. has announced its operating results for the first quarter of its fiscal year ending June 30, 2025. First quarter records were achieved in revenue, gross profit, gross margin, operating profit, net income, and adjusted EBITDA. The company also...
Huebsch Honors Rhino Laundry
Huebsch recently named Rhino Laundry & Dry Cleaning Specialists its 2023 Distributor of the Year. “The Rhino team has really taken our Huebsch brand to new heights in its market, particularly in 2023,” said Craig Dakauskas, senior vice president of North America...
SPONSORED CONTENT
This Month's Issue
- Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
- Women In Laundry: Haley Gould Finds Perfect Fit
- Company Close-Up: Company Founded to Help Small Businesses Shines
- New Member Spotlight: How Robotics Could Change Laundromat Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Southeastern Laundry Equipment Sales Partners with Michigan Laundry Companies
Southeastern Laundry Equipment Sales recently announced a strategic partnership with two long-standing, Michigan-based companies in the commercial laundry sector – Universal Laundry Machinery, Michigan’s largest and oldest distributor of commercial laundry equipment;...
EVI Reports Record Second-Quarter Results
EVI Industries Inc. has announced its operating results for the three- and six-month periods ended December 31, 2024 – including record revenue and record gross profit for both periods, and record gross margin for the six-month period. Since 2016, EVI has executed a...
Wash-Dry-Fold POS Reaches Company Milestone
Wash-Dry-Fold POS founder Brian Henderson deployed his company’s first three point-of-sale systems as a practical and affordable way to manage employees at Liberty Laundry, his family’s chain of laundromats in Broken Arrow, Okla. After nine years of product growth and...
EVI Industries to Acquire Haiges Machinery
EVI Industries Inc. has executed a definitive agreement to acquire Haiges Machinery Inc., a commercial laundry equipment distributor based in Huntley, Ill. This marks EVI’s first acquisition in the Midwest region of the United States. Haiges Machinery will operate...
CLA Appoints Member Engagement Manager
CLA, formerly the Coin Laundry Association, has named Suzanne Henn, CAE, to the newly created position of member engagement manager. In her new position, Henn is responsible for driving growth in membership, enhancing engagement of new and existing members, and...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
Spend Your Marketing Dollars Wisely
What Are You Getting in Return for Your Wash-Dry-Fold Promotional Budget? Business owners love to discuss and ruminate on what it costs to acquire a new customer. In the drycleaning world, the generally accepted figure is approximately $50 per customer. In the laundry...
The Business Mind
Vive La Différence
How to Use Diversity Marketing to Boost Sales and Grow Your Laundry Business For a long time, marketing efforts for companies big and small had one major common denominator. Essentially, they all targeted an older, white audience. Years ago, this strategy may have...
Wash With Wally
Wash with Wally: Removing Tough Smoke Odors
I have a wash-dry-fold customer who is a heavy smoker. In the summer, it seems that the clothes he brings in are at their worst; even the plastic hamper he brings them in reeks of cigarette smoke. I have tried an odor-reducing fabric softener from my laundry supplier,...
Viewpoint
Anticipating the Renewal of Clean 2022
“The waiting is the hardest part.” – Tom Petty, from “The Waiting” Although many of us initially assumed this classic rock staple from Tom Petty was yet another song about pining for the return to that special someone, Petty himself actually described it as an...
Digital Marketing
Get Ahead of the Game
Start Your Holiday Marketing Campaigns Early I remember the feeling vividly: the first day of school after a long summer break. The excitement of new school supplies, seeing friends again, and the anticipation of a fresh start. But there was always that moment when I...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
