Wash-Dry-Fold POS Launches New Feature

Wash-Dry-Fold POS® has announced its new Attendant Checklist Feature. According to Managing Partner Ian Gollahon, it is a simple but integrated tool that is so powerful, it’ll make you wonder how you ever ran your business without it. "You can monitor the checklist...

LaundroLab Celebrates National Laundry Day – April 15

LaundroLab to Offer Free Laundry, Resources Nationwide for National Laundry Day In celebration of National Laundry Day on April 15, 2025, LaundroLab—an innovative laundromat brand focused on reimagining the wash experience—is giving back to local communities by...

I’d Like to Speak to the Manager

On the Front Lines with Some of the Laundry Industry’s Leading Store Managers In an industry once dominated by unattended, self-service operations, the role of store managers in laundromats has never been more critical. As laundries evolve into full-service businesses...

Tide Laundromat Expands Footprint in Chicago

Tide Services, a subsidiary of Procter & Gamble, is expanding its Tide Laundromat footprint in Chicago with a new location in the city’s Lakeview neighborhood. The fourth Tide Laundromat in Chicago, this location is part of an expansion led by U.S. Laundry LLC,...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

At Your Service

At Your Service

What Are You Doing to Delight Your Laundry Customers? The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways. – Richard Branson The numbers don’t lie… More than half of...

The Dreaded Refund

And Why It's Really Not All That Terrible – If Handled CorrectlyI have some terrible news for you. I hate to be the one to break it to you, but I find myself compelled to let you know…Someone on your team is going to make a mistake. Or an accident will happen. Or a...

Working Together

Is a Business Partnership Right for You?Atypical. Nontraditional. A little weird.Lisa and Daryl Johnson will agree that their business partnership – and subsequent laundry industry success – is probably all of those and more.It began as a fairly normal husband/wife...

Headlines

HappyNest Launches New Maryland Location

Laundry pickup-and-delivery service HappyNest has expanded its footprint within Maryland, with a new launch in the Montgomery County market. “Overall, HappyNest has had great success in Maryland,” said HappyNest founder John MacKrell. “However, we had a gaping hole in...

You’ve Never Been More Essential

“Once you learn to read, you will be forever free.” – Frederick Douglass You’ve likely had a few pressing issues on your mind these last several months. Namely, the health and well-being of your family, employees and customers – not to mention, quite possibly, that of...

All Systems Go

How to Keep Your Laundromat’s HVAC Units Running as Smoothly and Efficiently as Possible Hopefully, by now any lingering heat from summer has passed and the cooler weather of fall is upon us. I say “hopefully,” because the summer heat can create a number of challenges...

Eastern Funding Hires Industry Veteran

Eastern Funding, LLC recently announced that industry veteran Matt Westphal has joined the company as a loan officer. Westphal, with more than 12 years of experience in commercial laundry equipment lease and loan originations, is skilled in cultivating new distributor...

Hercules Merges with Birchwood Coin-Op Laundries

Hercules Corp., headquartered in Hicksville, N.Y., has announced that it has merged with Birchwood Coin-Op Laundries Inc., based in Whitestone, N.Y. The combined companies will go forward together under the Hercules Corp. banner. A family-owned business since 1979,...

Who’s Servicing Your Wash-Dry-Fold Customers?

A Look at the Pros and Cons of Utilizing Independent Contractors vs. Laundromat Employees With the outbreak of COVID-19, I’ve recently received quite a few questions from laundry owners about wash-dry-fold services. The wash-dry-fold business has not fallen off during...

GNA Hires Sales Manager Trainee

Girbau North America recently added Tyler Willman to its staff as a regional sales manager in training. During his training, Willman will be immersed in all aspects of the company’s internal departments – including shipping and receiving, parts, technical services,...

HappyNest Opens New Atlanta Location

Laundry pickup-and-delivery service HappyNest recently announced its further expansion into the Atlanta market. “We have seen early success in the Atlanta market, so this was the perfect time to bring in Miguel Beckles and his team to service the area north of...

ASAE Honors CLA, LaundryCares with 2020 ‘Power of A’ Award

ASAE has honored the Coin Laundry Association’s LaundryCares Foundation with a 2020 Summit Award, which is the highest recognition under The Power of A awards program. “On behalf of everyone at the Coin Laundry Association and the LaundryCares Foundation, I would like...

Aaxon Now Scheduling In-Store Visits

Aaxon Laundry Systems, headquartered in Fort Lauderdale, Fla., has announced that it will be visiting laundromats this fall by appointment. As an alternative to the company’s annual fall shows, Aaxon will go directly to the owners – visiting stores in Orlando in...

‘In the Middle of Every Difficulty Lies Opportunity’

How to Stay Wired to Successfully Deal with the COVID-19 Pandemic Can I be completely honest with you? I certainly don’t in any way mean to minimize the very real human toll that the COVID-19 pandemic has exacted. However, I’m finding this whole coronavirus mess to be...

CLA Releases 2020 Industry Survey

The Coin Laundry Association has announced the release of its annual Industry Survey. Each year, the CLA commissions Readex Inc. – a nationally recognized independent research company – to conduct an industrywide survey of laundromat owners. The data, in essence,...

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This Month's Issue

 

  • ‘I’d Like to Speak to the Manager’: On the Front Lines with Some of the Laundry Industry’s Leading Store Managers
  • Business Management: Generate Additional Income Through Greater Market Penetration
  • Company Close-Up: Western State Design Has Been Helping Laundry Owners Thrive for More Than 50 Years
  • New Member Spotlight: How Laundry Labs Plans to Change the Industry
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

HappyNest Widens Reach in Northern California

Laundry pickup-and-delivery service HappyNest has widened its reach in northern California, with its offerings now available in San Francisco through new laundromat partner Launderland. Last year, the company expanded its availability to East Sacramento and West...

HappyNest Expands into Idaho

Laundry pickup-and-delivery service HappyNest has expanded into Idaho, through its new laundromat partner, Rave Laundry. The Boise-based facility is now providing PUD services to residents and businesses in Ada County, including Garden City. And, earlier this year,...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Playing ‘Tag’ with Wash-Dry-Fold Business

Playing ‘Tag’ with Wash-Dry-Fold Business

Originally posted - Jun 25, 2013 As your wash-dry-fold business grows from doing just a few loads at a time to handling several loads simultaneously, one of the biggest challenges you'll face is simply keeping track of all the orders that come in. It's critical to...

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The Business Mind

Fine-Tune Your Message

Five Psychological Insights That Can Help You Dramatically Improve Your Advertising and Marketing "Before you can have a share of market, you must have a share of mind" – Leo Burnett, advertising pioneer Warning: This article will encourage you to want to "disturb the...

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Wash With Wally

Viewpoint

A Time to Reflect A Time to Move Forward

Originally posted - Dec issue/2012 As I write this column in late October, it seems to be more of a time of positive activity than a time of reflection. I just recently returned from the Coin Laundry Association's Excellence in Laundry Conference in Palm Springs. And,...

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.