PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Before Signing Your Laundry Lease…
Sitting Down to the Negotiation Table for the First Time? Here’s What You Need to Know First things first… with respect to your laundry lease, the best advice I can offer is be sure you have an experienced commercial real estate attorney by your side to help navigate...
At Your Service
What Are You Doing to Delight Your Laundry Customers? The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways. – Richard Branson The numbers don’t lie… More than half of...
The Dreaded Refund
And Why It's Really Not All That Terrible – If Handled CorrectlyI have some terrible news for you. I hate to be the one to break it to you, but I find myself compelled to let you know…Someone on your team is going to make a mistake. Or an accident will happen. Or a...
Headlines
WaveMAX Laundry Expands Footprint in Phoenix Market
WaveMAX Laundry, headquartered in Jacksonville, Fla., recently announced that it has signed agreements to bring two new locations to the Arizona cities of Scottsdale and Mesa by the first quarter of next year. In addition, the company – which has already opened three...
PlanetLaundry Podcast, Episode 10: The Business of Vacation
In this episode laundromat owner Daniel Sofranko, who operates Perfect Wash Express Laundry Center in Huntington Beach, Calif., discusses how he has leveraged the booming tourism industry of his beachfront marketplace to create a successful and profitable niche for...
PlanetLaundry Podcast, Episode 9: The Formula for Powerful Advertising
In this episode we will hear PlanetLaundry columnist Stephen Bean place advertising in the context of applied psychology to demonstrate how our messaging can influence the human mind to deliver exceptional results. You can read the full column entitled “The Formula...
HappyNest Launches New Maryland Location
Laundry pickup-and-delivery service HappyNest has expanded its footprint within Maryland, with a new launch in the Montgomery County market. “Overall, HappyNest has had great success in Maryland,” said HappyNest founder John MacKrell. “However, we had a gaping hole in...
You’ve Never Been More Essential
“Once you learn to read, you will be forever free.” – Frederick Douglass You’ve likely had a few pressing issues on your mind these last several months. Namely, the health and well-being of your family, employees and customers – not to mention, quite possibly, that of...
All Systems Go
How to Keep Your Laundromat’s HVAC Units Running as Smoothly and Efficiently as Possible Hopefully, by now any lingering heat from summer has passed and the cooler weather of fall is upon us. I say “hopefully,” because the summer heat can create a number of challenges...
Eastern Funding Hires Industry Veteran
Eastern Funding, LLC recently announced that industry veteran Matt Westphal has joined the company as a loan officer. Westphal, with more than 12 years of experience in commercial laundry equipment lease and loan originations, is skilled in cultivating new distributor...
Hercules Merges with Birchwood Coin-Op Laundries
Hercules Corp., headquartered in Hicksville, N.Y., has announced that it has merged with Birchwood Coin-Op Laundries Inc., based in Whitestone, N.Y. The combined companies will go forward together under the Hercules Corp. banner. A family-owned business since 1979,...
Who’s Servicing Your Wash-Dry-Fold Customers?
A Look at the Pros and Cons of Utilizing Independent Contractors vs. Laundromat Employees With the outbreak of COVID-19, I’ve recently received quite a few questions from laundry owners about wash-dry-fold services. The wash-dry-fold business has not fallen off during...
GNA Hires Sales Manager Trainee
Girbau North America recently added Tyler Willman to its staff as a regional sales manager in training. During his training, Willman will be immersed in all aspects of the company’s internal departments – including shipping and receiving, parts, technical services,...
HappyNest Opens New Atlanta Location
Laundry pickup-and-delivery service HappyNest recently announced its further expansion into the Atlanta market. “We have seen early success in the Atlanta market, so this was the perfect time to bring in Miguel Beckles and his team to service the area north of...
ASAE Honors CLA, LaundryCares with 2020 ‘Power of A’ Award
ASAE has honored the Coin Laundry Association’s LaundryCares Foundation with a 2020 Summit Award, which is the highest recognition under The Power of A awards program. “On behalf of everyone at the Coin Laundry Association and the LaundryCares Foundation, I would like...
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This Month's Issue
- ‘I’d Like to Speak to the Manager’: On the Front Lines with Some of the Laundry Industry’s Leading Store Managers
- Business Management: Generate Additional Income Through Greater Market Penetration
- Company Close-Up: Western State Design Has Been Helping Laundry Owners Thrive for More Than 50 Years
- New Member Spotlight: How Laundry Labs Plans to Change the Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
HappyNest Widens Reach in Northern California
Laundry pickup-and-delivery service HappyNest has widened its reach in northern California, with its offerings now available in San Francisco through new laundromat partner Launderland. Last year, the company expanded its availability to East Sacramento and West...
Bronx Laundry to Unveil Children’s Learning Space, Announce Educational Programming
Clean Rite Center, located in New York City, is encouraging children to take home a free book as part of a nationwide movement to bring learning to local laundries. On April 2, the Bronx laundromat will unveil a new reading and learning space for children – featuring...
HappyNest Expands into Idaho
Laundry pickup-and-delivery service HappyNest has expanded into Idaho, through its new laundromat partner, Rave Laundry. The Boise-based facility is now providing PUD services to residents and businesses in Ada County, including Garden City. And, earlier this year,...
Clean Show Announces Upcoming Host Cities, Return to ‘Odd-Year’ Scheduling
The Clean Show has finalized the dates and locations for its next two upcoming editions. After Clean 2022 – which will run from July 30 through August 2 in Atlanta – the trade show and convention will return to its traditional schedule of being held during...
Mississippi City Works with Local Laundromats to Launch ‘Rinse & Read’ Program
In Petal, Miss., the city’s Cosmopolitan Club and its Excel by 5 group – a community-based certification designed to improve children’s overall well-being by age 5 – are providing one more way for children to get their hands on books… at the laundromat. This local...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
Avoid Customer Complaints… Before They Ever Occur
Originally posted - Apr 22, 2014 Professional drycleaners have a number of releases they have their customers fill out, because of all the delicate and specialty items they handle – such as silk, leather and so on. In essence, these drycleaners are telling their...
The Business Mind
Fine-Tune Your Message
Five Psychological Insights That Can Help You Dramatically Improve Your Advertising and Marketing "Before you can have a share of market, you must have a share of mind" – Leo Burnett, advertising pioneer Warning: This article will encourage you to want to "disturb the...
Wash With Wally
Wash with Wally: Vetting a Laundry Purchase, Eliminating Rinse Cycles and More…
The price of water in my area is ridiculously high and still rising. My washers are set to offer a pre-wash, a wash and three rinses. But I’m thinking of eliminating either the pre-wash or one of the rinse cycles. What do you think? My first thought would be to...
Viewpoint
A Time to Reflect A Time to Move Forward
Originally posted - Dec issue/2012 As I write this column in late October, it seems to be more of a time of positive activity than a time of reflection. I just recently returned from the Coin Laundry Association's Excellence in Laundry Conference in Palm Springs. And,...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
