Leveling the Playing Field

John Um wanted to make sure small business owners could get fair pricing and access to reliable suppliers without needing to have significant buying power. As a leader whose career spanned several major retail and e-commerce companies, he had seen firsthand how hard...

Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years   For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

The Buyer’s Journey to Your Door

Once You Understand How Customers Find Your Laundry, the Goal Should Be to Make It Easy for Others to Follow in Their Footsteps Anyone who's ever walked into your laundry has a story behind how they got there, and you'd do well to listen to them whenever you get the...

Delivering the Goods

The Key Elements to Making Pickup and Delivery Profitable for Your Laundry Business Despite last year's abrupt exit of on-demand laundry giant Washio from the industry, the residential pickup and delivery business continues to grow, with more and more existing laundry...

Embracing Change

A Look at Massachusetts-Based Changer Manufacturer Triad Design Group Triad Design Group, headquartered in Littleton, Mass., has been involved with developing products that dispense coins and currency since 1975 – although not always specifically for the self-service...

Headlines

GAO Study: Switching to $1 Coin Not Cost-Effective

A recent study by the U.S. Government Accountability Office found that replacing the $1 note with a $1 coin would likely result in a net loss to the government over 30 years. The GAO discovered that the government would incur a loss of about $611 million if notes were...

Sales Tax Threat Heats Up in Connecticut

A tax threat for vended laundries has been heating up in Connecticut in recent months. Connecticut Governor Ned Lamont has unveiled his state budget plan, which includes an expansion of the sales tax base to include new services – including laundry services. As of...

Statewide Laundry Equipment Hosts Investment Seminars

Statewide Laundry Equipment recently wrapped up two successful investment seminars in the Atlanta area. These educational sessions featured more than 30 attendees and were held in order to present some key insights for those considering investing in and looking to...

Western State Design to Host Service Seminars

Western State Design will host four free service seminars developed to help vended laundry operators learn best practices for optimal operation and maintenance of Dexter Laundry equipment. These training sessions will be conducted by Dexter factory representatives and...

CSC ServiceWorks Adds Hawkinson, Graf to Board of Directors

CSC ServiceWorks, Inc. has appointed two new members to the company’s Board of Directors. They are Alex Hawkinson, founder and former CEO of SmartThings, the largest consumer Internet of Things platform in the world; and Rick Graf, president and CEO of Pinnacle, one...

Dexter Laundry Salutes Top-Producing Distributor

Western State Design, headquartered in Hayward, Calif., recently received Dexter Laundry’s 2018 “#1 in Dexter Sales Worldwide" Award at the manufacturer’s annual conference in Waikiki, Hawaii. It marked the 12th consecutive year that WSD has achieved this honor. The...

By the Numbers

Whether Selecting a New Laundry Site or Keeping an Established Store Thriving, Industry Experts Reveal the Data You Need to Know The age-old adage for retail success – which most certainly includes vended laundry businesses – has long and invariably been, “Location,...

Laundrylux Acquires Automated Laundry Systems

Laundrylux recently acquired Automated Laundry Systems, based in Jacksonville, Fla. The distributorship is led by Don and Kristen Packard. “We are delighted to partner with Don and Kristen, who are sophisticated business leaders aligned with our strategic vision,"...

CG West, Elite Business Investments to Host Pre-Clean Open House

Continental Girbau West and Elite Business Investments will co-host a Pre-Clean Preview Open House on Saturday, May 4, at CG West’s headquarters in Santa Fe Springs, Calif. The event – scheduled for 9:00 a.m. to 4:00 p.m. – is open to all southern California vended...

Low Cost Manufacturing Names New VP

Low Cost Manufacturing Inc. has named Ken MacKay as the company’s new vice president of parts, sales and distribution. Prior to joining LCM, MacKay spent 12 years overseeing the parts department for a major machinery dealer in the laundry industry. He was responsible...

Free Laundry Day to Benefit Miami Area

On Monday, March 25, 2019, My Sunny Laundry will simultaneously host a LaundryCares Free Laundry Day at its two locations in the Miami area from 12:00 to 5:00 p.m. The two locations are: My Sunny Laundry, 16897 NW 67th Ave., Miami Lakes, Fla. 33015 My Sunny Laundry,...

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Laundromat Marketing

CleanCloud talks to industry experts about the tactics they use to attract new customers and encourage repeat business in our latest webinar

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June 2025 Cover of PlanetLaundry Magazine

This Month's Issue

 

  • Green is Good Business: Green Operations Increasingly Important to Feed Consumer Demand
  • Women In Laundry: Lee Ann Geurts Loves a Challenge
  • Store Profile: Kings Laundry Kicking it in Los Angeles
  • Untapped Growth Opportunities
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

HappyNest Now Available Throughout New Jersey

Laundry pickup-and-delivery service HappyNest is now available in southern Ocean County, N.J., through the company’s new partnership with Main St. Laundry Tuckerton. As a result, HappyNest serves nearly 200 cities and towns throughout New Jersey, including Morristown,...

CLA Surveys Store Owners on Worker Shortage

As laundromats begin to return to pre-COVID operations and start to increase business, the Coin Laundry Association has been hearing from a number of store owners who are experiencing issues with finding and retaining employees to operate at maximum capacity. As a...

LaundryCares to Host Free Laundry, Literacy Day in Indianapolis

On Thursday, June 10, the LaundryCares Foundation will host a Free Laundry and Literacy Day, in collaboration with Too Small to Fail and Big Heart World. This event will be held from 12:00 to 4:00 p.m. at Indyland II Laundromat in Indianapolis. Free Laundry and...

HappyNest Adds Customer Service Manager

Laundry pickup-and-delivery service HappyNest has named Alexandria Messom as manager, customer success. Messom previously served as team lead, customer onboarding at custom sports apparel provider, SquadLocker. “Our customers’ happiness is of utmost importance, as...

Starchup, Drop Locker to Merge, Forming SUD Systems

Starchup and Laundry Locker, Inc. (dba Drop Locker) have entered into an agreement to merge the two companies into a new single entity – SUD Systems, LLC. Effective immediately, the two companies will begin to operate as a unified team, sharing the best from each...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

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The Business Mind

Listen… Really Listen!

Originally posted - Nov 08, 2013 "One advantage of talking to yourself is that you know at least somebody is listening." – Franklin P. Jones, American journalist Humans (and most other animals) are born with two ears and one mouth – which can be interpreted to mean...

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Wash With Wally

Wash with Wally: Comforter Questions

Originally posted - Feb 03, 2012 I just washed a white, queen-sized down comforter. I read the attached washing instruction label, which warned against using bleach. Are these labels always accurate? First of all, it doesn't sound like that particular care label was...

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Viewpoint

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.