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The Laundry Doctor
The ‘Inn’ Crowd
Originally posted - Nov 16, 2012 One of the most profitable and high-volume commercial accounts a self-service laundry owner can acquire is a small hotel. Typically, such accounts are 20- to 45-room hotels that may or may not have their own laundry facilities – and...
Plan Your Work… Work Your Plan
Originally posted - Jul 18, 2014 When I first got into the laundry business, I was skeptical as to whether or not I needed to write a business plan. However, it was something the SBA required (or at least strongly encouraged), so I went through the process of creating...
Going to the Mat
Originally posted -May 29, 2013 Clearly, not everybody wants - or needs - to go to a self-service laundry. However, there are some items that almost everyone needs to get cleaned once in a while that would best be handled by a professionally equipped laundry. One such...
Wash With Wally
Wash with Wally: Bleach Spots, Motor Oil Stains…
A few of my drop-off customers are complaining about small bleach spots on their clothes. However, we don't even use bleach on their clothes, nor do we place the garments where bleach could be splashed on them. The only thing I can think of is that maybe the bleach is...
Wash with Wally: Mat Rental, Marker Stains and More…
I have landed a commercial account with the local sewer and water department, washing their leather gloves. But I am having trouble getting the gloves soft and pliable. I also could use some tips on how to remove all of the dirt, grime and grease on them. I would...
Wash with Wally: Replacing Vinyl Tile with a Poured Resin Floor
My vinyl tile floor is old and needs to be replaced. I'm considering perhaps ceramic or some other form of decorative tile. What do you think? Are there other options available that you would recommend? One other great option is to go with a poured resin flooring....
The Business Mind
Once Upon a Laundry
Here's a Look at a Day in the Life of a Laundry Owner - And at All of the Many Business and Life Lessons It Can Teach Us There are so many different opportunities to learn. One method is to enroll in formal classes at a school or university. Another way is to attend a...
Head Games
The Psychological Aspects of Entrepreneurship – And the Six Primary Emotions That Inevitably Grip All Business OwnersA number of years ago, it was quite common in Detroit and other larger cities to have actual elevator operators in tall buildings. And, while riding in...
Hiring Good People
Here Are the Keys to Conducting an Effective Job Interview If you own or manage an attended laundry business, it's no secret that at some point in time you're definitely going to have to advertise for and interview prospective attendants. This task just comes with the...
Viewpoint
Lease Negotiation: Mistakes to Avoid
When putting together your self-service laundry business, the lease is one of the most important pieces of the puzzle. Here are some of the most common – and dangerous – pitfalls to avoid when hammering out your next laundry lease: • Failure to secure exculpation of...
Iowa Laundry Owners Get a Big Raise
"Is this heaven?" "It's Iowa." "Iowa? Could have sworn it was heaven…" – "Field of Dreams" (1989) While the specters of baseball players past may have confused Iowa for heaven in the movie, you wouldn't blame Hawkeye laundry owners for thinking they're living in the...
Vital Signs
Neglect Your Store's Signage at Your Own Risk Because a laundromat is a self-service business, there is the tendency among some owners to have a "build-it-and-they-will-wash" attitude toward their stores. In other words, the focus is primarily on the equipment offered...
Digital Marketing
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