Columns

The Laundry Doctor

Profitable Pricing

Originally posted - Feb 08, 2012 I get frequent calls from laundry owners asking me how to accurately price their commercial accounts. And the first thing I point out to them is that commercial laundry is a slightly different animal than residential wash-dry-fold...

Wash With Wally

Wash with Wally: Cleaning Yoga Blankets

Originally posted - May 03, 2012 I have been approached by a potential commercial client about cleaning yoga blankets. If you're not familiar with them, they are heavy wool blankets about the size of a twin bed sheet. This client doesn't want to dryclean the blankets...

The Business Mind

The Path to S-U-C-C-E-S-S

Originally posted - Aug 10, 2012 As coin laundry owners, sometimes we’re simply too close to our businesses to actually see what we are doing wrong or the mistakes we are repeatedly making. Because most people are creatures of habit, we can easily get into the habit...

Create Something!

Originally posted - Jul 09, 2013 Think left and think right, And think low and think high, Oh, the thinks you can think up, If only you try.” – Dr. Seuss   Creativity has got to be the coolest of all the mental skills. After all, it's responsible for every type...

Shaping Perceptions

Orignally posted - Sep 28, 2012 Every small business – including your self-service laundry – reflects the personal ethics, values and specific work habits of its owner. Your "business aura” is an exact mirror image of you, the owner. And the people who patronize your...