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The Laundry Doctor
Stain Removal: Back to Basics
Originally posted - Aug 27, 2014 I get calls from laundry owners every week, asking a number of questions about different ways to enhance their drop-off laundry businesses. However, the most common queries I receive revolve around stain removal. So, let's go back to...

Reaching the ‘Finish’ Line
Originally posted -Mar 01, 2013 There are several ways to bridge the gap between doing "traditional" wash-dry-fold at your store and taking it a step further to offer your customers a more finished laundry product. A lot of laundry owners have bridged that gap by...
The ‘Inn’ Crowd
Originally posted - Nov 16, 2012 One of the most profitable and high-volume commercial accounts a self-service laundry owner can acquire is a small hotel. Typically, such accounts are 20- to 45-room hotels that may or may not have their own laundry facilities – and...
Wash With Wally
Wash with Wally: Cloth Napkins, Throw Rugs and More…
I have a commercial client who wants my store to take over the cloth napkin laundry service for his Italian restaurant. I’m not sure what is required to perform a quality service for this specific account. The napkins are red and often will have oil and other food...

Wash with Wally: How to Offset Rising Business Expenses
The laundry industry in our area has been hit with a lot of additional expenses, including a hike in the minimum wage. What should I do? Decrease the water levels in my washers? Cut the time or temperature on my dryers? Raise my vend prices? What’s your opinion?...
Wash with Wally: Oil-Based vs. Water-Based Stains, Uniform Rental and More…
Is there a way of determining whether a stain is oil-based or water-based before I launder the garment? The only way you can determine that is by laundering both types of stains year after year. Visually, there is no way to tell the difference. Some water-based stains...
The Business Mind
‘Dig Your Well Before You’re Thirsty’
And Five Other Useful Observations on Life and the Laundry Business As I have mentioned before, I am continually intrigued by what thoughtful, introspective and accomplished individuals from all avenues of life have to say. As a result, I continue to collect their...
The Power of Optimism
11 Strategic Steps for Developing a More Positive Outlook on Life and Business Permit me to set the stage for this article with a fascinating true story… The winters in Michigan can be frigid – and the winter of 1994 was no exception. As a result, Dale...
Get ‘Psyched’ Up!
Here Are Five Fascinating Psychological Tidbits to Help Strengthen Your Business Mind… And Boost Your Laundry Operation Having a few degrees in psychology, I tend to be curious about human behavior – especially within the business world. And I’m a...
Viewpoint
Tech Talk: Streamlining Operations Through Technology
The first day of Clean 2015 in Atlanta wrapped up with a standing-room-only presentation by Brian Henderson, who serves as operations manager for Liberty Laundries, his family's three-store chain based in Tulsa, Okla. This packed educational session was held in the...
Clean 2015 Attendees ‘Flip’ for Store Renovation Educational Session
Coin Laundry Association President and CEO Brian Wallace welcomed nearly 350 attendees to the organization's first educational seminar of Clean 2015 at the Georgia World Congress Center in Atlanta. Dubbed "Flip My Laundry," the session was an in-depth look at three...
A Healthy Obsession
As it is with many, if not most, small-business owners, I'm almost obsessive when it comes to tracking the financial health of my business. From the beginning, I have insisted on collecting daily – first at one location, and now three. Fortunately, with two sons...
Digital Marketing
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