Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years   For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

Member Spotlight: Lab-Tested, Laundry-Approved

How Laundry Labs Plans to Change the Industry In today’s business world, efficiency and quality are paramount – and the commercial laundry industry is no exception. Recognizing the need for superior cleaning solutions specifically tailored to laundromat operators,...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

Business Bio: Laundry Clinic

Dr. Nick Ogunmola Laundry Clinic Haltom City, Texas Before Getting into the Laundry Business… Dr. Ogunmola is currently a pediatric gastroenterologist at Cook Children’s Hospital in Ft. Worth, Texas. Store Opening The Laundry Clinic opened on August 20,...

Business Bio: BW Laundry Inc.

Boyd Woodard BW Laundry Inc. Magic Laundry, Lawndale, Calif Neighborhood Wash, Hawthorne, Calif. Before Getting into the Laundry Business… Mr. Woodard was a senior manager of engineering at a multinational medical device company. Store Openings ML: September...

Business Bio: BW Laundry Inc.

Boyd Woodard BW Laundry Inc. Magic Laundry, Lawndale, Calif Neighborhood Wash, Hawthorne, Calif. Before Getting into the Laundry Business… Mr. Woodard was a senior manager of engineering at a multinational medical device company. Store Openings ML: September...

Headlines

Huebsch Names Store Owner of the Quarter

Huebsch has named multi-laundry operator Michael Finkelstein its Store Owner of the Quarter. Finkelstein's newest Laundry Land location in Portsmouth, Va., delivers a level of excellence that rises above others in his market, which has been Michael's commitment since...

True Enough!

Seven Business (and Non-Business) Truisms That Can Be Applied Directly to Your Laundry Operation Virtually everyone you run into knows something you don’t. Think about that for a moment. With more than 300 million people in the United States, there are literally...

Building Strong Connections

More meetings in more places for more people. This is the goal of the reinvented affiliate program and the new meeting concept that the Coin Laundry Association is excited to launch. In the May 2018 issue of PlanetLaundry, CLA President and CEO Brian Wallace wrote the...

First CLA Connect LIVE Event Scheduled for Atlanta

The Coin Laundry Association will hold its first CLA Connect LIVE event on September 25 at the Georgia Tech Hotel and Conference Center in Atlanta. The meeting - scheduled for 11 a.m. to 2 p.m. - will feature a presentation by CLA President and CEO Brian Wallace, who...

Before Signing Your Laundry Lease…

Sitting Down to the Negotiation Table for the First Time? Here’s What You Need to Know First things first… with respect to your laundry lease, the best advice I can offer is be sure you have an experienced commercial real estate attorney by your side to help navigate...

Buyer Beware

Eight Best Practices to Follow When Buying a Property As the old saying goes, "Let the buyer beware." And never are those words more accurate then when purchasing a property to be used for a vended laundry business – whether you're looking to buy an existing store or...

At Your Service

What Are You Doing to Delight Your Laundry Customers? The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways. – Richard Branson The numbers don’t lie… More than half of...

Know Your Place in the Internet Space

Don’t Overlook Online Marketing When Promoting Your Wash-Dry-Fold Business As someone who studied marketing in college and who has always assumed a solid grasp on the art and science of the topic, I now feel myself moving further and further away from truly...

At Your Service

Originally posted - Aug issue/2012 An Interview with Business Author and Customer Service Expert Robert Spector Robert Spector has been involved in customer service since the age of 13, when he first went to work in his parents' butcher shop in the farmers' market in...

‘Ready,’ Set… Read!

LaundryCares Partnership with ReadyNation Leads to Growing Number of Laundromat Reading Programs Across the Country The recent launching of a reading corner at Foxy Lady Laundry in Miami is a prime example of the strong and growing partnership between the Coin Laundry...

LaundryCares Adds Industry Veteran

The LaundryCares Foundation recently announced that laundry industry veteran Dan Naumann has agreed to join the organization as its executive vice president. His responsibilities extend to the day-to-day operation of the foundation, as well as working to scale up...

CLEC Names General Manager of Houston Office

Commercial and Coin Laundry Equipment Co. has hired industry veteran Mike Hand to be the general manager of the company's CLEC-West facility, located in Houston. "Mike's experience in the laundry industry and track record of success in leading projects makes him the...

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June 2025 Cover of PlanetLaundry Magazine

This Month's Issue

 

  • Green is Good Business: Green Operations Increasingly Important to Feed Consumer Demand
  • Women In Laundry: Lee Ann Geurts Loves a Challenge
  • Store Profile: Kings Laundry Kicking it in Los Angeles
  • Untapped Growth Opportunities
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Speed Queen Expands Hermes’ Sales Territory

Speed Queen has expanded the sales territory of Hermes Commercial Laundry Equipment for the brand’s vended laundry products to include the western portion of Indiana. Hermes, headquartered in Bloomington, Ill., now sells Speed Queen laundromat equipment in the...

Clean Show Announces Rate-Lock Deadline of January 15

Companies that have previously exhibited at the Clean Show have until Friday, January 15, 2021, to save money by locking in current booth rates for the next edition of the show. The next Clean Show will take place July 30-August 2, 2022 in Atlanta. “We understand that...

Clean Laundry Brand Announces Upcoming Store Openings

Clean Laundry – a licensed laundromat brand and concept – recently announced the addition of new locations in Texas, Arizona and Wisconsin. The brand, which is a business unit of Clickstop Inc., has reported two stores opening soon in Austin, Texas. In addition, the...

HappyNest Appoints Customer Experience Director

Laundry pickup-and-delivery service HappyNest – headquartered in East Greenwich, R.I. – has named Kyle Ricci its new director of customer experience. Most recently, Ricci served as manager of customer success at Upserve, a restaurant customer management platform based...

SLE Announces ‘Spring Blitz’ Events

Statewide Laundry Equipment has announced the dates for its Spring Blitz 2021, which will feature events in Florida, Georgia, North Carolina, South Carolina and Virginia. The in-person events, which will adhere to all CDC guidelines, will take place in February and...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

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The Business Mind

The 5 Deadly Sins of Laundry Advertising

Originally posted - Jul 31, 2013 "Advertising says to people, here's what we've got. Here's what it will do for you. Here's how to get it." – Leo Burnett, Advertising Pioneer The late Leo Burnett was an advertising superstar. Burnett is the guy who created such famous...

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Wash With Wally

Wash with Wally: How to Wash Throw Rugs

Originally posted - Jun 17, 2013 What advice can you give for washing throw rugs? Most throw rugs can be washed, even with a rubber backing. However, when washing any kind of a rug, wash it in cold water, because it's hard to determine how many different materials the...

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Viewpoint

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.