The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business

Green Operations Increasingly Important to Feed Consumer Demand When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses. “The...

Metrics That Matter

Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

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Going ‘Undercover’

May 26, 2015

Forced to Take a Fresh Look at His Laundry Business, the Author Gained an Entirely New Perspective on His Overall Operation When is the last time you went "undercover?" No, I'm not suggesting you sneak into one of your competitor's laundries, pretending to be a...

Business Bio: Wash-n-Go

May 26, 2015

Dewayne Bohannon Wash-n-Go Columbia, S.C. Before Getting into the Laundry Business… Dewayne has been in the self-storage industry for 25 years, and he is also in the coin-operated amusement business. Store Opening Wash-n-Go in Columbia opened two years ago. However,...

Business Bio: Laundry World, Falls Church, Va.

May 5, 2015

Blair and Charlie Johnson Laundry World Falls Church, Va. Before Getting Into the Laundry Business… Blair is a third-generation laundromat owner. In 1970, Blair's father, Charlie, and his father purchased their first two stores. Blair has been working in the laundry...

Headlines

Whirlpool Adds to Management Team

Whirlpool Commercial Laundry recently added Michelle Suhy and Chris Wright to its management team.“To succeed in this market, our entire organization has to not only be ambitious, but possess the aptitude to drive results and strengthen key customer...

Statewide Laundry Equipment Holds Investment Seminars

Statewide Laundry Equipment – with offices in Jacksonville, Tampa, Orlando and Hialeah, Fla. – held laundromat investment seminars this past October and November. These sessions covered various topics aimed at those looking to get started in the...

Aaxon Hosts Successful Autumn Expo

Aaxon Laundry Systems, based in Fort Lauderdale, Fla., recently hosted the 2016 Aaxon Autumn Expo, which drew self-service laundry owners from across the state. Representatives from Huebsch were on site at the Expo, to showcase the manufacturer's latest offerings, as...

Thoughts on 2016 and Beyond

As 2016 comes to an end, I’d like to extend my thanks to everyone involved with the Coin Laundry Association for the hard work they do every day and the contributions they’ve made – and continue to make – to strengthen and improve our industry....

Verizon Shoots Holiday-Themed Commercial at L.A. Laundry

Telecommunications giant Verizon recently shot a holiday commercial, which is part of the company’s national advertising campaign, at Laundrywood, an 8,000-square-foot self-service laundry based in Los Angeles. Flaunting custom wall art and holiday décor,...

Wash with Wally: Replacing Old Washers, Installing Tankless Water Heaters and More…

I’m in the process of replacing my old washers with new energy-efficient units. What are the advantages and disadvantages of these new machines, and will I really save money on my utilities? Yes, you will save money on your utility costs. The new washers have more...

Laundry, Local Police Partner for ‘Stuffed Hugs’ Program

In Neenah, Wis., the local police department runs a program called Stuffed Hugs, which collects gently used stuffed animals to give to area children. Recently, the department joined forces with Oshkosh Express Laundry Center – a full-service vended laundry in...

Sizing Up a Potential Laundry Location

Demographic and Competitive Analyses are Time-Consuming and Maybe a Bit Boring – But They Can Be Critical to Finding a Winning Store SiteDemographic and competitive analyses can be useful tools for assessing whether or not a location has the potential to be a...

2016: The Year in Review

A Look Back at the Past 12 Months – And a Peek at What Lies Ahead for the Laundry Industry in 2017It’s that time of year again – a time to reminisce about the 366 days gone by (yes, it was a leap year)… and to try to get a feeling for what the...

We Were Determined to Give Them the Very Most

An Interview with Reginald Milton, Executive Director of the South Memphis Alliance – And a Laundry Operator Reginald Milton is executive director and founder of the South Memphis Alliance, which is a nonprofit organization established in 2000. The SMA’s...

Mapping Out Your Marketing Future

Here’s a Look at the Major Marketing Trends of 2016 – Along with a Few Predictions for the Coming YearCartography, the art and science of creating maps, has reportedly been around for more than 4,000 years. The ancient Babylonians etched maps on clay, the...

Minimizing Payroll, Maximizing Productivity

With Labor Costs on the Rise, Getting the Most Out of Your Staff is Critical to the Success of Your Wash-Dry-Fold and Commercial Laundry Business As a small-business owner, you’re very likely aware that there’s a movement in cities and states across the...

This Month's Issue

Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
Business Profile: Delivering a Superior
Laundry Experience
Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time
Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
And More…

THE LATEST ON LAUNDROMATS

Industry News

Registration Still Open for Upcoming CLA Connect LIVE Events

Register now to attend the following CLA Connect LIVE events planned for the next two weeks. These events are open to current and potential store owners, distributors and manufacturers: CLA Connect LIVE – Southern California September 10 in Santa Monica, Calif. “A...

Wash-Dry-Fold POS Promotes Gollahon to Equity Partner

Wash-Dry-Fold POS has named Sales and Marketing Director Ian Gollahon an equity partner in the company. Gollahon started with Wash-Dry-Fold POS in 2016, shortly after the company was established. “I was focused on fulfilling incoming orders, and I needed somebody to...

RICHCLEAN Names New President

The Board of Directors of RICHCLEAN recently announced the promotion of Matthew Gilman to president of the company. Matthew succeeds his father, Barry Gilman, in this position. Barry held the leadership spot at the company since its inception in 1975. “Barry decided...

Chicago Suburb Honors Veteran Laundry Owner

The Chicago suburb of Berwyn recently recognized laundry owner Tom Benson and his family with their very own street. The former Highland Avenue, which runs alongside the west end of Benson’s World’s Largest Laundromat, henceforth will be known as Benson Drive. On...

Huebsch Honors Top Distributors

Huebsch recognized six of its distributors for excellence at the 2019 Clean Show in New Orleans. Those recipients are: Universal Laundry Machinery, Westland, Mich. ¬– Innovation and Investment Partner Award National Laundry Equipment, Nashville, Tenn. – Emerging Star...