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The Laundry Doctor
Don’t Do This!
The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make "Some of us learn from other people's mistakes; the rest of us have to be the other people." – Zig Ziglar Whether you're a seasoned entrepreneur or someone looking to be their own boss for the very first...
The Three ‘P’s of Wash-Dry-Fold
Packaging, a Personal Touch and a POS System are Keys to Boosting Your Drop-Off Laundry Business In the next five years, you may not recognize the wash-dry-fold business. It very likely will be growing significantly in just about every market. Most of this growth will...
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
Wash With Wally
Wash with Wally: Six Key Elements of a Profitable Laundry
I'm in the process of building a self-service laundry. I have never been in this type of business before, so I'd like to know what laundry customers want, what attracts them and what keeps them coming back. In my opinion, there are six main elements that your new...
Wash with Wally: Removing Paint Odors, Tackling Mystery Stains and More…
I have a commercial account with a paintball company. However, I'm having trouble removing the odor of the oil-based paint from the towels. Do you have any suggestions? Most of the paintballs used today are not oil-based. Some manufacturers use vegetable oil, but most...
Wash with Wally: The Importance of Rinse Cycles
Due to the high cost of water, I recently eliminated the last two rinses on all of my washers. My machines are now set to deliver a prewash, a wash cycle, and one rinse cycle. Did I make a mistake, or is everyone doing this these days? Honestly, I don't know of any...
The Business Mind
True Enough!
Seven Business (and Non-Business) Truisms That Can Be Applied Directly to Your Laundry Operation Virtually everyone you run into knows something you don’t. Think about that for a moment. With more than 300 million people in the United States, there are literally...
All in the Family
The Psychodynamics of the Family-Owned Laundry Business – And How to Keep Yours Running Smoothly and EfficientlyMy guess is that early on nearly all small businesses were family-run businesses, especially in smaller towns. Since then, we've evolved from there to...
Taking the Scientific Approach
How to Leverage Today's Neuroscience Research When Running Your Laundry Business The world of science is ablaze - hotter than ever before in recorded history. Modern-day research is uncovering useful and practical information at supersonic speed in so many areas. For...
Viewpoint
Excellence in Laundry: The Speakers Speak Out
In advance of this year's Excellence in Laundry Conference, PlanetLaundry has interviewed all three of the event's business presenters. Here are a few excerpts from those past interviews, as well as perhaps a look at what the future may hold for today's self-service...
In the Service of Others
As we wind down the selection process for the Coin Laundry Association's 2017 Board of Directors, I'm reminded of the many directors who have donated their time and talents to this organization over the years. Our Board does so much more than just oversee the...
Is Now the Time to Upgrade Your Laundry?
Laundry owners got an early Christmas present this past December, when the Protecting Americans from Tax Hikes Act of 2015 was signed into law. This new law permanently (until further notice, at least) expanded the Section 179 deduction limit to $500,000....
Digital Marketing
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